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mor1s Author

Level 1

26 points

iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,

Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.

I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

Top-ranking reply

NCFIRECHIEF

Level 1

14 points

Posted on Mar 24, 2016 7:08 PM

I have the same problem with mail, Safari, and messages. Links work with the gmail app. Links work in Chrome but only with a long click to get the option to open in a new tab. It appears this has happened before with 9.2.1 but I could not find an answer that fixed the problem. I do not think it started until 24 hours after the update. iPhone 6s+ 128gb 9.3.

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975 replies

bknudsen

Level 1

4 points

Mar 27, 2016 8:26 AM in response to AdrianaG

iPhone 6 withput S The same issue Among others.

mezza715

Level 1

5 points

Mar 27, 2016 8:32 AM in response to mor1s

Same problems as the other folks here. No links working in Safari, Mail, and other apps. I'm on iPhone 6 (no S).

Micke-49

Level 1

23 points

Mar 27, 2016 8:32 AM in response to Micke-49

I can confirm that taking out JavaScript from Safari (Settings-->Safari-->Advanced-->JavaScript) corrected the problem within Safari, but that's all. Mail is still not reacting to links.

This on IOS 9.2.1 on Ipad retina 64GB.

Mar 27, 2016 8:33 AM in response to Micke-49

Since disabling JavaScript is stopping a lot of websites to function I've done something else:

go to http://google.com/webhp?nord=1

save this page to your homescreen for simple access

You're now using google via http (instead of https) and links are working.

Just returning to results doesn't function. You have to go back to blank search page, but at least you can search and go to a search result again.

pubmudd

Level 1

13 points

Mar 27, 2016 8:46 AM in response to krynn25

iPhone 6S 128GB. Phone crashes when using 3D Touch.

Mar 27, 2016 8:53 AM in response to pubmudd

This is one of the worst bugs in iOS ever. My devices (iPhone 6S and iPad Air 1) have becomes useless at the moment.

Micke-49

Level 1

23 points

Mar 27, 2016 9:01 AM in response to Van Abbemuseum

"Since disabling JavaScript is stopping a lot of websites to function I've done something else:

go to http://google.com/webhp?nord=1"

I tried this but it doesn't work for me: No links are supported.

AdrianaG

Level 1

38 points

Mar 27, 2016 9:06 AM in response to Tomeranaray

Calling this "a bug" is a bit of an understatement, don't you think? What's going on in our devices is more like a cancer that has spread through the entire body! A cancer that is also a pandemic affecting millions of people around the globe.

Ashish P

Level 1

4 points

Mar 27, 2016 9:07 AM in response to Micke-49

Go to settins/Safari and change search engine to bing..works for me.

Doesnt work on Google and yahoo.

AdrianaG

Level 1

38 points

Mar 27, 2016 9:14 AM in response to Ashish P

I Switched search engine preference to Bing and I still cannot get redirected to the links.

Mar 27, 2016 9:19 AM in response to mor1s

same here. iPhone 6S and both, 9.3 and 9.2.1 result in this weird error. no links clickable.

didn't anyone mention that on March 24th the Apple Support announced a fix in 9.3.1 which should have been released within two days, that's yesterday?

any news on ETA of 9.3.1?

Mar 27, 2016 9:25 AM in response to mor1s

Same here. iPhone 6S and after upgrade to iOS 9.3 it freezes in safari!!

Mar 27, 2016 9:28 AM in response to mor1s

Me, too. 😟

Help me, 9.3.1. You're our only hope!

Mar 27, 2016 9:29 AM in response to Micke-49

Hi Micke-49,

Are you sure you're using the correct link? I understand you'd have to type it since clicking my link won't work on your device... so a typo is easily made.

http://google.com/webhp?nord=1

so with http:// in front would take you to the non-secure google-search-page.

Please try again and tell me if this still ain't working for you. I've had multiple results/reactions that it works for others.

BTW I wasn't logged into Google with an account. Perhaps that makes a difference?

Thanks.

zesiuG

Level 1

4 points

Mar 27, 2016 9:30 AM in response to mor1s

Same here, iPhone 6s after update to iOS 9.3 Safari is useless.

I'm ready to pay more for reliable phone or computer. I agree for "closed" as long as it works. Don't have time for fixing, updating, searching like in windows.

This is simply sloppiness, very disappointing.

I begin to wonder if IOS still has the advantage over the Android and Windows mediocrity. Dear Apple, think about it.

iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S