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iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,

Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.

I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

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Posted on Mar 24, 2016 7:08 PM

I have the same problem with mail, Safari, and messages. Links work with the gmail app. Links work in Chrome but only with a long click to get the option to open in a new tab. It appears this has happened before with 9.2.1 but I could not find an answer that fixed the problem. I do not think it started until 24 hours after the update. iPhone 6s+ 128gb 9.3.

975 replies

Mar 27, 2016 11:35 AM in response to mor1s

I tried this and it worked for a bit, but then Safari stopped opening links again.


Go to Settings > General > Restrictions

Enable restrictions by entering your passcode

Disable your restrictions passcodes

hold sleep/wake button and home button (hard reset)

then go to safari and it seems to work.


I believe this worked, but when I tried clicking a link in a text message, Safari went back to not being responsive to clicking on a link. Sorry this did. Not work.

Mar 27, 2016 11:33 AM in response to mor1s

Van abbemuseme earlier wrote that if you enter this into the search bar after you click on safari exactly as it is here and save this google web page as your new favorite/bookmark it will work to a degree ie all links work but wont fix this annoying bug . Just remember that you will need to click this for each search as it wont open up a separate page for you to revert back too like before. http://google.com/webhp?nord=1

Mar 27, 2016 11:49 AM in response to saucin_u

Same thing here with my iPadAir2 it worked some days without problem and started yesterday with the issue not opening clicked links. Reboot, shutting off JavaScript nothing works.


Incredible crap. Unbelievable that Apple is throwing out this crappy SW. Till now i had never the feeling to wait for other users experience before i update to a new OS. The trust in the reliability of the SW quality checks was one of the major reasons why i am using Apple devices since the first iPhone. If this quality is not guaranteed any more there is no reason why not changing to a much cheaper Android.

Mar 27, 2016 12:23 PM in response to mor1s

Hy all, I got this answer from Apple right now:


"We know how important it is to have your links working. We’ve heard reports of the issue and it’s currently under review. In the meantime, we have two workaround options. Restarting the phone may allow links to work, but only temporarily. You can also go into Settings > Safari > Advanced and turn off "Javascript.” That should allow links to work, but some websites may not function properly without Javascript."

Mar 27, 2016 12:51 PM in response to mor1s

I did a factory reset with my 6S,128GB, IOS9.3 and configured it as a new phone, not from a iCloud backup. The phone worked fine for maybe an hour but then Safari or Mail app started to freeze like before depending situation.


This is the far most important bug I've seen before. My phone is almost useless and I need it for my work. The solution: buy an Android phone tomorrow...???

iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

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