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mor1s Author

Level 1

26 points

iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,

Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.

I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

Top-ranking reply

NCFIRECHIEF

Level 1

14 points

Posted on Mar 24, 2016 7:08 PM

I have the same problem with mail, Safari, and messages. Links work with the gmail app. Links work in Chrome but only with a long click to get the option to open in a new tab. It appears this has happened before with 9.2.1 but I could not find an answer that fixed the problem. I do not think it started until 24 hours after the update. iPhone 6s+ 128gb 9.3.

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975 replies

Micke-49

Level 1

23 points

Mar 31, 2016 1:08 PM in response to mor1s

Good news!

Installation done. Took me about 20 odd minutes and I can confirm that at least links from email works fine.

Many thanks to all of you our there who helped the community to cope with this unfortunate error.

I hope that we all learned something from it - I did!

zesiuG

Level 1

4 points

Mar 31, 2016 1:22 PM in response to mor1s

Now it works! APPLE: man judged not by how it starts but as ends!

perhaps it's still better than the android crap😎

Greetings from Pol@nd

Lungtas

Level 1

22 points

Mar 31, 2016 1:24 PM in response to Ttttommy

Well said

Lungtas

Level 1

22 points

Mar 31, 2016 1:28 PM in response to Micke-49

Me too , patience !

PS : I deleted the Google app I had in the meantime with great pleasure ;-)))

snuffkin

Level 1

4 points

Mar 31, 2016 1:46 PM in response to mor1s

Finally! 😐 Worst update ever...

PAperson

Level 1

4 points

Mar 31, 2016 1:49 PM in response to tildejim

Scroll up to near the top of the page, look for a blue checkmark labeled "following" and click it to toggle it off.

PAperson

Level 1

4 points

Mar 31, 2016 1:50 PM in response to Ttttommy

The forum is what people make it.

As7r0

Level 1

4 points

Mar 31, 2016 2:08 PM in response to mor1s

Everything back to normal with the 9.3.1. Thank you all

Mar 31, 2016 2:50 PM in response to As7r0

WOohoooo! It's fixed!

PAperson

Level 1

4 points

Mar 31, 2016 3:11 PM in response to Yeti61

Only Apple knows what they did in 9.3.1 and why. They never responded here. If you page through the thread, some of the problem seems to have been triggered by an oversize file that Booking.com created. And the effect that oversize file had on iOS wasn't something that just deleting an app would fix.

I am not convinced it was the only app that had the effect, and some who had booking.com installed never had the problem. Also not convinced that it was the whole problem.

lkrupp

Level 6

16,845 points

Mar 31, 2016 3:26 PM in response to snuffkin

snuffkin wrote:

Finally! 😐 Worst update ever...

Nope. The iOS 9.3 update is the most stable update ever released on ANY mobile operating system with a 2.2% crash rate. Professional analytics software and statistical analysis by third party experts proves it. You simply fell for the negative bias of the Internet. People with problems scream bloody murder. The millions of other users without problems never say a word. iOS 9.3 had fewer problems than any other iOS release EVER. And that’s a fact. The link bug was experienced by a minority of users who had certain apps installed. Most users did not experience the bug, myself included. Tim Cook announced that there are 1 billion Apple devices out there now. There are 928 comments on this thread and only about half are about the bug. The rest are rants, repeats, and efforts to get around it. Facts don’t lie.