iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

I Had the issue until I upgraded to 9.3.1 today. Now, no problems.

That's why Apple released iOS 9.3.1, 2 days ago.

Take some apps out, temporarily since it's easy to put back, and update to 9.3.1

THis should really help

This worked. I have an iPhone 6 with the exact same problem so it is not specific to the 6S nor is it specific to safari. I have both Chrome and Firefox on my phone and can't open links in any of the browsers. Disabling javascript has fixed it for now but I don't like how pages are displayed. Hopefully Apple will release a fix very soon.

MAybe the issue is related to an app update from March 24th!

what are the updates you got (or new apps you installed) from that day forward??

here are mine:

STL Synchro+

GOogle Photos

ANtutu Benchmark

IMDB

OPen Table

Temple Run

THere must be some kind of link somewhere other than the iOS 9.3 update since the issue has affected iOS 9.3 and iOS 9.2 users.

IF apple devs and PR can't do their jobs, we'll do it for them!

Apple: We are aware of the issue right now that you and many other customers are experiencing and we are working quickly to resolve this issue and gather more information about it. We document and log each case so that it gets the attention it deserves. I apologize for any inconvenience. This should be resolved shortly.

Apple: Weshould be providing updates as soon as they come available.

Me: OK, so there's nothing I can do at the moment. Is that correct?

Apple: For the time being what we could try is clearing the history and website data in Settings > Safari on your phone, or possibly even restarting it. We are indeed working on a fix for this currently.

Me: ok, I'll try that

Me: nope that doesn't help

Apple: How about Settings > Safari > Advanced > Javascript. Disable that and see what happens.

Apple: This does appear to be an issue with the javascript after the recent update, and I do see we have acknowledged this issue and are currently working on a fix so I could definitely say this will be fixed very soon.

Me: nope that doesn't help either

Apple: After you disabled JavaScript did you force quit the Safari app and open it again?

Me: Yes

Apple: Hmm, let me check to see if there are any other possibilities. I do believe that is about all we can do at this time until we are able to provide an iOS update to resolve the issue completely. Just a moment!

Me: ok

Apple: As of right now I am seeing those steps as the only options that we have in an attempt to fix the issue.

Me: Guess I'll just have to wait then.....yawn

Apple: It looks like an iOS update will be necessary to completely resolve the issue. I do apologize for the inconvenience this has caused you.Assoon as an update is available you will receive a notification on your device.

iPhone 6s, 128GB, ios 9.3

I just spoke with Apple Care in Germany.

They told me to deactivate Java as a work around. We know this already and we know already that it did not work for everybody. For me it didn't.

Furthermore they told me to

- connect the iPhone to iTunes whilst pressing both the Power- and Homebutton.

- Then wait until the iPhone appears to be in maintenance mode.

- Then press the "Actualization" Button in iTunes (NOT the Recovery one which will cause a loss of all data).

- After actualization it should work properly once again

I am unable to try it by now because I`m travelling but I wanted to give you that advice already.,

Good luck, I´ll try it tomorrow night on getting back home.

Just spoke with Apple support. As of this writing they have no fix for my iPhone 6s running iOS 9.3.

As a workaround I am using the gmail app and firefox. Otherwise my iPhone is nothing more than a cell phone.

The tech I spoke with gave no promise of how soon a fix may be released.

What is interesting is that my wife's identical iPhone with 9.3 is working fine, as is my iPad Air running 9.3.

My guess is that my phone has been exposed to some type of malware.

Could this is this first big iOS security breach?

Hi guys , nowadays i see the iOS became more and more disappointed, I have this problem too and find temporary solution.

The solution is : Go to settings then Safari change the " Search Engine " to " Bing ".

Congrats now you can search normally and open links in search result as usually.

Bye,,,,,,,,

Regarding the last post re daylight saving I can be very specific - I was using my iPhone (6s running iOS 9.3) at the time of the change 01:00 GMT which was working fine prior to the change. Once the time had auto updated to 02:00 literally the first link I used broke it - and it hasnt worked since. All browsers I have installed are affected although can copy and paste the link using chrome which is my workaround for now. Would really be expecting comment from Apple soon though!!

IT IS booking.com causing it. Delete the app and restore the iPhone as new and your problem will be gone. In my experience, it's booking and Wikipedia causing this whole mess. Delete both and restore as new, not from backup. Hope this helps you, as it did me

I personally find this thread hilarious.

Even though this post is sizable, it still represents a very small amount of iphones. (Over 100 million active iphones)

I know you think the world revolves around you, but it doesn't.

There are millions that have upgraded to 9.3 with zero issues.

Also when trying to figure out what is causing an issue, you have to isolate the cause to a hardware issue or software or sometimes environmental.

Clearly this is a software issue.

There is no hardware that can be replaced to fix this issue. (There is no "loading safari" component)

A restore and setup as new is a very viable and useful troubleshooting step.

Like it or not software issues are affected by use. Not saying the phone was abused but data was added that was not there when the box was opened.

If the issue persists after a restore and set up as new then it is likely a server issue (For safari suggestions for example) or an IOS issue.

Neither of those can be fixed instantly.

So be patient.

And try the restore and setup as new.

Just another example of the bug: got to the Maps app >> click on ℹ button in the lower right corner >> click on "Data from Tomtom..." and see what happens! The app freezes!

This is a system-wide issue related to links processing.

PANDA1988 has a point. To me it appears as if the makers of "canOpenURL" have made a huge mistake in hardcoding the number of times the function can be used system wide. Obviously this has been implemented/changed starting from IOS 9.0 so there must exist a working solution that the developers can revert back to.

Dear developers, trust me, the whole community will give you a cheer once this is fixed.

Dear application developers, please follow the instructions and link your application against the latest version of IOS if you use this function.

Dear quality assurance team at Apple, I trust that you understand why we don't give you a big hand for this!

func canOpenURL(_ url: NSURL) -> Bool

- (BOOL)canOpenURL:(NSURL *)url

url

NO

Info.plist

YES

YES

openURL:

NO

openURL:

openURL:

– openURL:

It has NOTHING to do with iOS9.3! This problem existed on my iphone 6s 128gb first starting on Saturday 26th in the morning under 9.2.1. This is an Apple safari server problem and nothing to do with our iOS. Also happened briefly on my iPad Air with 9.2.1 and now i simply use Chrome and Gmail apps to replace Safari and Apple Mail. So far no problems with them. So there is some incompatibility between Safari and Apple Mail and the Apple Server. Shame they won't acknowledge it because today i have had enough and will be looking at alternatives to their products.