iPad Pro 9.7 Random Restart

I can believe it - as others have mentioned the iPad Air 2 had something pretty similar right after launch. It was fixed eventually. It takes a whil to fi the problem and then move it through testing to release. Biggest issue I see is them figuring out that it is an issue.

Seems to be a problem with Safari, Try using alternative browser and disable Safari in Settings- General - Restrictions. iPad Pro 128gb wifi no problems since doing this !!

See if it works for you

It's definitely not a Safari problem. It's happening totally at random.

Another day another crash!!

Might appear to be random but since i disabled Safari have not has a crash for a week, before that iPad was crashing almost every day, so might be worth trying

My crashes happen with o browsers and Apps. Apple has lost my support.

I was getting safari, mail and various apps crashing to the black screen with logo, but since switching off safari have had no problems with any

Which alternate browser you using, nick?

Another crash this morning while exiting Safari. Now something I noticed, you folks may want to check: I clicked on a link in safari and it switched to another window instead of a tab. So I checked if there was other open pages by clicking the icon (square on square) at top right. There were over 15 pages open which I promptly closed. Whether this can be a cause by sucking up memory, no idea but I'll see if a crash still happens.

Been using Sleipnir since disabling safari, not one of the better known browser but no problems with it. They also do Mac and Windows versions if you need to sync bookmarks to desktop browser

I Don't know what has happened but it hasn't Crashed for two days!! Fingers still crosse!

I Haven't had a crash since switching off Safari. It must be a bug.

I haven't tried switching off safari but it sounds like this might be a work around for now. I am hoping apple fixes it in one of the new updates soon. I am glad we might have found a work around though.

I'm also experiencing random restarts as described on an iPad Pro 128GB 9.7" wifi + cellular. It doesn't seem related to any particular application or activity. A few moments ago, it restarted while sitting idle in a financial app. I haven't tried by forcing Safari closed and using another browser; it's infrequent enough that I'm not quite ready to do that. It does seem very much like a software problem; I suspect Apple is working to address it based on the number of responses. Many of the critical components used in this device are the same as those used in others, so I'd point to software before hardware. Hopefully, we'll see an update soon to address it. Anyone tried the new iOS betas to see if these might address it?

I just had a call back from second tier support. I am on my third iPad 128gb wifi all have had this issue. I have set up as new and also used backups both have restarted. He wants to send another iPad this time. I have been getting the others at the same store.. I feel like it has to be software at this point because getting 3 bad iPads seems impossible. I have tried the first two betas and they both had this issue. I just got done installing the third beta to see if it is fixed. I don't really think a fourth iPad is going to fix anything if they haven't fixed it in 9.3.2.

I am having the same problem. I had an 128 gb iPad Pro 9.7 that would randomly crash to Apple logo screen then restart to the lock screen. I immediately returned it and ordered the 256 GB Version. Its having the same problem and a couple times it took a LONG time to restart. I am praying that it is a software issue that will be corrected with the next update. It happens with Safari and with various apps. I really haven't noticed a pattern yet. It is very annoying. Apple suppost say try a complete restore. I doubt that will solve the problem. I may try if it begins to happen on a regularly basis. Right now it may happen 2 to 3 times a week.