iPad Pro 9.7 Random Restart

Just for kicks, can you jot down the iOS version you have now and compare it to the one they'll send you.

No crash today even though working a lot from Safari. Maybe closing the background pages helps some.

2nd new iPad Pro and same problem as my first one. Won't shut off unless I hold start and home screen button at same time and when it starts it is stuck on apple logo with black screen. I can't get anything else on it. am I only one with this problem??

I have a bug report into Apple and they asked for my crash logs. It's definitely a safari issue /multitasking issue. Almost everyon here is having the problem when exiting safari or going into multitasking from safari. There's most likely a memory leak with safari or the springboard (multitasking, home screen, app switcher) that is causing the crash. This hopefully gets fixed ASAP as its a hindering experience

Can anyone with the 9.3.2 beta check to see if it's fixed at all??

Hello. Add another user with the same problem, iPad Pro 9.7 Cellular. Random restarts. Waiting for a fix.

After two days without a crash my hopes were up! Sad to say I've gone back to having a crash about once a day...

i Too believe that ii's software, but, what I had before the iPad Pro 128gb 9.3.1 was a iPad Air 32gb 9.3.1. The iPad Air was on version 9.3.1 for a week or two and no crashes were taking place. I then got my Pro to increase my gb size. When I got the pro and loaded my icloud into it I then updated the pro to 9.3.1. It arrived from UPS and was still at version 9.3. The friend I gave the Air to hasn't told me of any trouble. So, it seems like iPad Pro is having trouble with the same software that iPad Air isn't having. They both have 9.3.1. Hmmm, hope they can find the trouble!!

After 4 days without a crash I just had one. I had an Air 2 before the iPad Pro 9.7 and it never crashed.

I just got back from the Apple Store. He told me this is a known issue now and a fix is coming soon with a software update. So we just have to wait it out.

Hopefully you were told the truth and they weren't just trying to get you to go away. Hopefully the patch isn't too far away - maybe it makes it into 9.3.2, if not it may be a while before we see the fix.

This is ridiculous. A $1000 product that crashes every day.

I agree but he went in the back twice and said he looked it up somehow. The first time he went back he said he didn't look to see because he was trying to tell me I would have to set up as new before he could help me. I told him I had already done that several times and he had the case number where I had been talking to second tier support. Anyway I hope he knows what he is talking about.

Hmmm, I guess it's not just Safari the crashes, I just had one when I was stepping out of iBook.

Happy to inform you that starting from iOS 9.3.2 beta 3 (and following) random crashes and springboard restarts have been fixed. If you can't wait: install latest public beta. Ciao.

Crashes still exist with Beta 3. But not so often.

This is a curious behavior because since I installed the beta my iPad never had reboots (while using it...I didn't check if it rebooted while in standby).

Yes it still crashes on beta 3 but not every day like before. Hopefully it is fixed in beta 4.