Syncing Health App w Weight Watchers App issues

Hey there,

so I know weight watcher now can sync data from the health app, I've given it permission to do so. when I try to sync from the ww app it always says "last sync April 5th" but nothing syncs, ww told me to contact Apple. I used to use a Fitbit which is way cheaper than an Apple Watch but the watch isn't working well w my ww app, does anyone know how to fix this issue?

tthanks!