Verification Code Window not showing up for iMessage

This is the craziest solution I've ever seen. It worked for me, but I have no idea why it would work this way.

Apple UX team: this is an insane user experience issue!

Thanks @neomut!

I typed the correct password and It sends the verification code to my phone.

"Did you forget your password?

Your password was entered incorrectly more than once. For your protection, you will need to retrieve it before continuing to use the App Store."

How this can be possible?

Sorry, not understanding the connection? Did you type the password on your Mac followed by the verification code sent to your iOS device? Where is the message you provided above showing? Not sure what you will need to retrieve it means? Are you certain it doesn't say you will need to reset it?

Cheers,

GB

Thank you neomut - I simply CANNOT believe the Apple UX is SO bad that this is either not split up into 2 fields or at least explained that you need to append the 6 digit code after the PW. Jeepers Apple, it's basic UX! Catch a wake up, you are slipping up!

Hi, Gail

You seem to be the one with the answers, my mum is trying to sign into her macbook with her icloud and is finding that she can't actually type in the verification code she received because a text field to type it in has not appeared- the process provides no space for her to actually input the verification code. We have tried inputing her password and code in the same password field in the ways suggested above but this has not worked, and I was just wondering if you knew of any other ways to fix this? Or if you knew anyone else with the same problem who has fixed it?

Thanks so much and sorry to bother you,

Alba

Hi Alba,

No, you are doing it right. Just make sure that your mom carefully types in her password exactly like it should be typed in, immediately followed by the code - no spaces, no dashes, just the 4 digits).

Best of luck,

GB

I had the same problem and this worked!

After you close the notification window that you need to verify, it will go back to where you have your UN and Password entered, enter the verification after your password in the password field. Password123456. Enter. That should do it! Let me know and good luck! 🙂

Thank you so much. The fact that Apple changes the UI/UX for the same action in different places is horrible. Then again iOS11 prevented me from using the I key on my iPhone so times are changing I guess.

Thank you so much!!

Now I realized that it was such a simple matter.

They should tell that we have to leave both apple id password & verification code together in the box.

Tt wasn't clear at all.

But Thank you very much!!

grainyuselessapples wrote:

It's 2017 and this problem still exists. Unreal.

What "problem" are you referring to? The OP did not understand the instructions that were given in the message. So, as they indicated, there wasn't a problem, just a misunderstanding on their part....

GB

I am trying to allow a device as well. I’ve done this with serveral of my other devices but this one it’s not working. I put it in just as it’s been stated in the thread to do and still no luck. I enter Password123456 (my actual password and the verification number given) and it says it’s incorrect.

I typed password123456 into the correct field, but it’s been spinning wheel now forever...can’t get into iCloud, App Store doesn’t accept my recently updated password, can’t update any apps on my Mac... it’s horrible!

Any idea how to solve this?

I cant believe this worked, but it DID in fact work.

Just to be clear in case someone else comes across this, and surely they will, especially an iOS device that is not current and up to date (i.e. 9.x.x or 10.x.x) you Do in fact need to type your password and then immediately after the verification. So for example if you password is iLoveWeed and the verification is 983-475 then you would literally need to type iLoveWeed983475 in the password field.

Its crazy, but it does work!!

thank you so much!

Thanks! I'm tech savvy but, wouldn't have guessed that! You saved me continued frustration! Thanks!