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Verification Code Window not showing up for iMessage

Hello There,


I am having a interesting issue which I have been unable to solve or find and answer too.


I have had 2 step auth running perfectly for a number of years, I have my macbook, iPhone and a number of devices all setup.


My issue, on my macbook my iMessage (and FaceTime) app is not active (was previously). When I open the iMessage app it shows my history but it is not logged in. I goto

* Messages -> preferences

* click Sign in.

* I get a message telling me a "an Apple id verification code is required".

* However, when I click "Ok" to clear the above window, no window pops up to allow me to actually input the verification code.

* The code is sent successfully to my phone by the way. In all other use cases the 2 step auth works fine (i.e. appleid.apple.com).

I am at a bit of a loss. I cannot use FaceTime or iMessage on my macbook (however they work fine on my iPhone / iPad).

I've a feeling I am missing something simple on the mac, any help will be very welcome!


Thanks!
Jason

MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.5)

Posted on May 17, 2016 8:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2017 6:21 AM

This is the craziest solution I've ever seen. It worked for me, but I have no idea why it would work this way.


Apple UX team: this is an insane user experience issue!


Thanks @neomut!

35 replies

Verification Code Window not showing up for iMessage

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