Hi
Why my smart keyboard sometimes lost connection with ipad pro 9.7". Then after restart the ipad it works again. But its always like that. Is there any problem or how to fix it?
Thanks
iPad Pro, iOS 9.3.2
Oh nice, thanks i will try to turn off touch id and see its work or not ... Is there any website that we can reference to apple to report this issue if thats happen
Today there was again disconnects the keyboard when the battery is below 30% was . As long as I have recharged there were disconnections . After a reboot , I could fix it again . Now after charging the battery is all right again.
Under Diagnosis Notice I have many MAUpdate messages . Hope Apple solves the problems yet .
MIne still not work. Each time ipad goes to sleep for about hours then wont work until ipad restarted. But its really helpfull your information, i would try again
i Have similar issue with the Smart Keyboard 9.7, or maybe even worse. It started when my Smart Keyboard suddenly become unresponsive to my iPad Pro. I tried to restore my iPad Pro to factory setting and it only allows me to use my smart keyboard for few minutes before it suddenly become unresponsive again. Rebooting the iPad only helps temporaily as the keyboard become unresponsives again after a few minutes.
I tried to bring it to an apple store to get it check it out, but it isn't helpful. What the apple guy did is just restarting my iPad and try it out on the spot and it works. Only when I bring it back home, it stopped working Again. The constant failing of the Smart Keyboard and the need to reboot my iPad countless time make it frustrating and it is the worse experience I had with an apple product.
to those who is thinking of buying a Smart Keyboard or buying iPad Pro because of the smart keyboard, my advice to you is to DONT BUY IT. Believe me you will regret it.
Already report it at the link given, but still got no reply until now 😠
Seems the smart keyboard for ipad pro 9.7" not recommended to buy since the issue still exist and not solve
Since I have iOS 9.3.3 Beta 2 installed are no Smart Keyboard problems after standby occurred more . Use the version for almost 48 hours . I'm glad that Apple has fixed the problem.
HI Cobra
do you encounter your Smart Keyboard failing often prior 9.3.3? I m still facing same problem when I iPad 9.3.2 is on sleep mode for long. Still frustrating... I hope apple launch the 9.3.3 soon
Since 3 days I have no more problems with the Smart Keyboard under 9.3.3 Beta 2.
Very Nice
Since today is again the Smart Keyboard from after standby . 6 days I had no problems with iOS 9.3.3 Beta 2.
i have tried installing iOS 9.3.3. beta 2 on my iPad and I still facing the same problem. Then I decide to bring it to Apple Store ano they swap my iPad for a new iPad. 4 days into using my new iPad at iOS 9.3.2, no issue with my Smart Keyboard. thank god
Any update on the keyboard issue? i have the same issue and I sent it to the authorised apple distributor as there is no apple store where i live and after a lengthy period of 4 weeks they say it is a software problem and it was fixed still waiting to receive my IPAD pro 9.7 to check if the problem was fixed or not. So the question stands is the latest 9.3.4 fixes the problem for all you guys or still the problem stands. Also did any one try the latest iOS 10 beta?
Have a good day
Do you have any problems with the Smart Keyboard ? For me, the problems are still there . Even with the new Logitech Create 9.7 " . From time to time there is no connection to the standby . Only a restart solves the problem . Is that a hardware failure from iPad Pro ?
I use iOS 10 beta 7.
Well it is not a software problem cause the problem persists. Of course the service company is very below expectations and the Ipad still there (36 days ) and counting. i can say that my problem is an Ipad hardware problem not a software one soecially i changed the keyboard and the software many times and still the problem persist.
Smart keyboard ipad pro lost connection
