when I sign in to my apple id, I get a notification but it shows a wrong location.

When I sign into my apple id account, I receive a notification, but it shows an incorrect location

Posted on Jul 12, 2016 3:36 AM

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82 replies

Jun 24, 2017 9:40 PM in response to Jean-Anton

Crazy isn't it? That you have to ALLOW the verification even though you know it is an incorrect location!

I live in Melbourne but device location has me in Tasmania. On checking a few blogs it seems the location can be either from the router you are using or the location of the Cell Tower your service provider is using! I checked and turns out my service provider OPTUS uses a tower in the exact location that the verification code came from.

One would think this is not beypond the capacity of Apple to explain given the number of enquiries it has generated. Hope this helps..

Jun 28, 2017 2:25 PM in response to richardfromtriadelphia

It's got nothing to do with the ISP. Apple's system is either broken or badly designed. Evidence:


I get the Middlesborough message on all of my Apple devices, no matter which wifi connection I'm using - that's BT Broadband at home, Super JANET at my university or any other public wifi connection. I'm not connecting through a proxy, so there can be no router related mis-identification going on. Even worse, sometimes Apple are sending the verification code to the device on which I'm actually trying to make the access to an Apple service that requires sign in.


Basically this is just crap from Apple. Increasingly annoying.

Jul 9, 2017 9:06 AM in response to LACAllen

THANK YOU LACAllen...I travel all over the world and this continually was happening to me and each time I thought it was a potential security threat, so I changed my password. I still may do so, as it is a good habit to get in to; however, when I started asking the hosts who their internet service is with, sure enough, it's the same location my devices want to access. Thank you for taking the time to post such a short, concise, and accurate response. VERY HELPFUL!

Jul 12, 2016 8:14 AM in response to richardfromtriadelphia

Apple ID is your credentials on various Apple services. Apple ID is not showing you anything


What device?

What OS version?


Take a screenshot of the "incorrect location" - the entire display - and post it in a reply here

Jul 21, 2016 8:23 AM in response to robotix

OK.

I sign WITH my Apple ID for various services all the time. Only when I sign in from a "new" device to a given service for the first time do I receive a notification, and it does not appear to have anything about 'location' in it... example:

User uploaded file

Apple ID has only one place to set one's location - during the process when creating one

iTunes, on the other hand, allows one to change "billing address" - in effect, the location of the "Store" in which one shops.

In your case, you may need to Change your iTunes Store country or region - Apple Support

When making purchases (downloading anything), one would receive a notification which may indeed contain billing address info.

I cannot test to show examples. (I am old fashioned and do not buy my music via iTunes but on CDs & vinyl - and don't use iPhone or iPad so I need no apps. My Mac is so old that Mac App Store is not supported in the OS X)

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when I sign in to my apple id, I get a notification but it shows a wrong location.

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