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when I sign in to my apple id, I get a notification but it shows a wrong location.

When I sign into my apple id account, I receive a notification, but it shows an incorrect location

Posted on Jul 12, 2016 3:36 AM

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Posted on Jan 10, 2017 1:06 PM

I have the same problem. Only when signing in to my Apple ID. My iPhone knows that I am in Washington state (in the Maps program, for example), but it notifies me that someone is trying to sign into my account in Arizona. Why does it think I am a thousand miles away? Perhaps it has something to do with the WiFi in my house, which is a satellite-based service. It's annoying in any case, because it acts like an impostor is trying to sign into my account. Based on the timing, I know it's ME.

82 replies

Jul 12, 2016 8:14 AM in response to richardfromtriadelphia

Apple ID is your credentials on various Apple services. Apple ID is not showing you anything


What device?

What OS version?


Take a screenshot of the "incorrect location" - the entire display - and post it in a reply here

Jul 21, 2016 8:23 AM in response to robotix

OK.

I sign WITH my Apple ID for various services all the time. Only when I sign in from a "new" device to a given service for the first time do I receive a notification, and it does not appear to have anything about 'location' in it... example:

User uploaded file

Apple ID has only one place to set one's location - during the process when creating one

iTunes, on the other hand, allows one to change "billing address" - in effect, the location of the "Store" in which one shops.

In your case, you may need to Change your iTunes Store country or region - Apple Support

When making purchases (downloading anything), one would receive a notification which may indeed contain billing address info.

I cannot test to show examples. (I am old fashioned and do not buy my music via iTunes but on CDs & vinyl - and don't use iPhone or iPad so I need no apps. My Mac is so old that Mac App Store is not supported in the OS X)

Jul 22, 2016 8:18 AM in response to robotix

I would try to reset Location Services

About privacy and Location Services - Apple Support (much more than "about")

About Location Services in OS X and Safari - Apple Support

Your approximate location is determined using information from local Wi-Fi networks, and is collected by Location Services in a manner that doesn’t personally identify you.

It sounds like there may be some "historic" location 'stored'... possible a reset will clear it and allow NEW (current) location to take over

Oct 10, 2016 3:17 PM in response to robotix

I Have the same problem. after updating to iOS 10.0.2 confirmed id and password got a message onscreen "your Apple ID is being used to sign in to a device near Middlesbrough England" showing a map of Middlesbrough- I live on the other side of the country To proceed I had to allow or disallow. I initially disallowed as I thought there was a security problem. But it happens every time now so changed my password just to be on the safe side ( had to allow to do this).

I have a case number to ring Apple support tomorrow

when I sign in to my apple id, I get a notification but it shows a wrong location.

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