Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1. Any ideas on how to fix or refresh? They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

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Posted on Nov 8, 2017 8:45 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

466 replies

Oct 15, 2016 3:50 AM in response to quiksilverboy

Which guy is trolling? There's an issue here, as trivial as it might be in the larger scheme of life. When someone has put hours and hours and hours into getting his artwork just the way he likes it, and then all his is lost in the blink of an eye, it tends to annoy. What's wrong with them making the software flexible enough that everyone can tweak it to their own personal aesthetic taste? Nothing. I have a vinyl collection that is 8000 strong. Many have been converted to mp3, and many more will be too. That iTunes will only place artwork alongside artists that you've purchased from them is ridiculous, and there's nothing wrong with saying that. If they didn't get feedback they wouldn't know what is and isn't liked.

Oct 15, 2016 9:55 AM in response to Ian Kelleigh

As a test to my original theory, I thought I'd try purchasing some music from Apple that originally had no artist photo.


For this, I chose New Order. I had 11 albums that were either ripped from original CDs or purchased from Amazon as MP3s. Clearly there is no artist photo as seen below.


User uploaded file


I knew that I didn't have New Order's latest album so I found it in the iTunes music store and purchased it. Can you guess what happened next?


User uploaded file

Oct 15, 2016 4:43 PM in response to Liberty 456

I am in the same boat. Have hundreds of LPs converted to MP3 and all my artist jpegs that I worked for days, weeks, months, turned into microphones?


There is a solution if someone doesn't mind spending a few $$ or a few hundred $$$, if you have as many artists. Go to the iTunes store and purchase one song of each artist that is in your library and the microphone will be replaced by an artist. Even if you delete the song, the artist photo will still remain. Or... just wait until iTunes is fixed if ever.

Oct 16, 2016 12:36 AM in response to Guitarfish

That's definitely the only way to alert iTunes' developer about this misbehavior .

Apple do NOT read any comment or discussion here. We are only complaining here between us .

Everyone should send a feedback using this link and hope we are finally heard.


I won't buy songs from iTunes only to expect having these artists icons populated... (and I already know it won't work for some artists as I said earlier by example when the artist name is somewhat misspelled according to Apple's standards such as "Lillywood and the Pr***ks" instead of "Lillywood & the Pr**ks")

Oct 16, 2016 2:09 PM in response to tnorris

I would just like to point out one fact that I think hasn't been addressed here yet:


All Artists (music files) that DO show a photo in 'Artist View' are stored in the iTunes managed directories and are .m4a audio files. All Artists (and music files) that DON'T show a photo in 'Artist View' are stored on my external hard drive and are .mp3 audio files.


Having said that, I really still don't understand why just being an .mp3 file causes the Artist View photo to not show. I don't want to have to go through and convert all my music to .m4a audio files and have them stored and managed in an iTunes media directory.


I have also logged a complaint/bug report to Apple. I hope everyone else is as well.

Oct 16, 2016 2:46 PM in response to Scuba.Steveo

i will also add, someone on page 16 or page gave excellent instructions on how to generate the Artist Icon without purchasing content (providing the artist has an artist icon loaded into the itunes store).


My collection is m4a (.aac) format for music also, and these consist of artists i did not purchase in the store.. however i was able to generate MOST artist icons by following the instructions that user posted (thank you). it took me over a week to do my collection and still - not every artist will have an icon.

basically, whatever the file is, it needs to have a tag field in the metadata called "ArtistID" You can get the artist ID by googling "itunes bruce springsteen" which is https://itunes.apple.com/au/artist/bruce-springsteen/id178834

the numbers 178834 is the artist id (without using the id part).

I used a small (20mb) .m4v file in conjunction with a tagging program to add the Artist ID field manually. Providing that you spell the Artist Name correctly, and you have the correct Artist ID, AND that artist actually has an icon in the the store, THEN it will work. User uploaded fileUser uploaded file

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Artist Photos Missing in iTunes 12.5.1

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