iPhone won't sync with iTunes after iOS 10 update - September 2016

I have this exact same problem (Windows 10, iPhone 6+, IOS 10.0.1, iTunes 12). I fixed it previously by unchecking sync songs, letting it remove all, then rechecking sync all songs. That worked for a while, but the problem reappears after a while, including in podcasts, audiobooks, songs (again), etc.

Very frustrating!

This helps! thanks a ton!

I have this same problem, except with a windows laptop. I've already updated itunes and my iphone SE times and restarted the phone and laptop, and still no response from itunes. Oh yeah... and I bought the phone 5 hours ago. Can i get some help on this please?

Yeah, Apple recommended, great. We are being obliged to update to IOS 10 which then forces us to update all Macs too? This is unacceptable.

Even when some people with older Apple hardware cannot update any further. When they update to IOS 10, does that mean they have to buy a new Mac in order to sync their device? Apple, are you serious??

I am having this exact problem. Resetting or wiping music allows me to sync but after around a week it freezes again. Has wiping your phone solved completely or just for a week or so?

I am having exactly the same problem and have been for over a month now. Totally regret doing the IOS 10 upgrade for this and many other reasons. Have tried every solution offered by Apple and many others as well and have wasted over 20 hours of my own time trying to resolve this.

Update: After updating to 10.1, I tried again to clear music / restore from current backup / etc. No luck.

SUCCESS: Then I did a full fresh install of the phone (i.e. I restored the phone as a new device). This worked, and the problem has not recurred for three weeks now.

Oops... spoke too soon. Just after typing this feedback, the freeze on copying problem returned. It was a happy three weeks 😟

Oops, just after typing the above, the problem started up again 😠

I don't want to restore because my backup is already several weeks old. Just figured that this also affects my plan to upgrade to an iPhone 7, how the heck am I going to move the data?

OK, here is a clue:

after reinstalling iTunes 12.5.3, I noticed that it wasn't syncing contacts and calendars, and saw that Settings / Info tab shows: "Microsoft Outlook must be installed in order to sync calendars." I already have Microsoft Outlook 2013 installed.

Scratching around, I found the following solution: exit iTunes and rename the sync services folder in Windows from:

C:\Users\<my account>\AppData\Roaming\Apple Computer\SyncServices
to
C:\Users\<my account>\AppData\Roaming\Apple Computer\SyncServices_Old

Once it has been restarted, this forces iTunes to recreate the folder and repopulate it with fresh data. This worked. The folder was rebuilt (after a few minutes).

However, when I ran the sync again, Outlook threw the following error:

"Cannot start Microsoft outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store cannot be opened."

This led me to another solution, i.e. to close iTunes, and Outlook. To sign out from and then uninstall iCloud. Reinstall a fresh iCloud from Apple. Restart PC. Sign in to iCloud again. Then restart Outlook.

After doing all of this, the iPhone 6+ is syncing smoothly again!

Bottom line, maybe the problem lies in a corrupted SyncServices folder? I suspect that the renaming of SyncServices broke the iCloud integration with Outlook, but hey, what do I know?

Having same issues. But cant download iTunes 12.5 Only lets me download the one that current for me (12.3 or 12.2). Still cannot sync to iTunes or iPhoto.

Is there another way to get photos off and transfer music to phone.

Also tried to upgrade to Sierra but not enough memory due to photos probably.

Unfortunately, updating to iOS 10.1.1 (14B100) does not solve the problem.

I'm having same problem I have a new iPhone 7 and when plug it in nothing comes up in iTunes.

I have updated iTunes and am using on a update to date hp computer

This is exactly the same problem I have! Getting very frustrated with the lack of help being provided by Apple.