iPhone 7 - Keeps Freezing!!!

I had the iPhone 7 less than a week and it started freezing on the messages app constantly. I would have to close the app reopen and try to send text before it again. Today it it froze on the screen lock and has not responded to any buttons. This has lasted for the past 10 minutes and still counting. The display comes on and off with no response. I can not even turn my phone off or anything at the moment. Any suggestions???

Not only does my 7+ freeze. But I have no way of resetting the phone

I have tried multiple times to turn it off. I'm typing this on my trusty 6+.

screen goes black and then 5minutes later, it'll ask me to type my password...which it does not allow and then back to black again...I have a feeling it's going to repeat this annoying process until the battery dies...frustrating!! It's now been over an hour of this... not happy Apple!!!

its happened to me twice now. No idea what causes it but I don't think you are able to do a hard reset on this phone anymore. When it happened today I plugged a charger in and it seemed to help unfreeze.

OK...not sure if this was coincidence...but I pressed and held down all 3 buttons on the 7+

while it was frozen until the loading circle came on and my phone rebooted.

OK new hard reset is volume down button and sleep/wake button

Good to know! I'll try it next time it freezes

I wiped my iPhone and set up as a new iPhone and it continues to freeze. If this does not resolve soon I will schedule a Genius Bar appointment. The software update didn't help.

Having very similar issues.

When I first got the iPhone 7 I did a restore from my iPhone 6s.

The phone was freezing as was stated above and I also had the NO SERVICE issue others have stated after coming out of Airplane mode. The battery also appeared to be draining quiet fast. I also had the camera freeze or go black when the camera app was open.

I scheduled a Genius Bar appointment and was told to do a clean setup.

I performed a clean setup and the NO SERVICE issue seems to be gone.

Issues that still persist is camera going black/locking, phone itself freezing/locking when opening phone app or messages app. I'm testing the battery to see if it still drains - a bit complicated since I have the Official Apple extended battery case.

It will be a week of use on Friday, Sept 30th, I will go back to the Genius Bar and have them pull the diagnostics records. Will update with results then.

I have had my iphone 7 for only 3 days and the message app continues to freeze up as I am typing. There seems to be no pattern. It has gotten so bad that I can only send 1-2 word texts because any more than that it will freeze the keyboard, etc. The only way to get out of it is to completely close the screen then go back in but unfortunately you will have lost what you have already typed. By the third time typing the same thing I am ready to throw the phone out the window. Apple fix this issue or the phone is going back and I am switching to another manufacturer because I can not deal with the constant freezing. It is so bad I had to go to my stand alone computer to even send this message to Apple!!! Help! Has anyone gotten a fix for this. I have tried going back to the manufacturer settings and deleting everything but it did not work. I have IOS 10.2, the latest version on the phone.

Have you tried wiping your phone completely and setting it up as a new iPhone?

Yep. I first down loaded from the cloud. I was still having issues and thought maybe some of my apps were causing the problem so then I wiped out the phone completely and set it up as a new phone. It continued to freeze when typing. I have since turned it completely off and turned it back on and fingers crossed it hasn't had any issues yet.

Just happened to me. The touch screen freezes. Try to close but screen sliding does not work. Siri works only on oral commands. Finally it unfroze by itself. Strange behavior loosing touchscreen swiping ability. Finally backed up phone and managed a hard reboot. Hope this does not reoccur.

Happens for me to every time I want to use the phone app. It's completely unresponsive for 15 - 30 seconds, then shuts down. Once I open the phone app again it works for a while. This is ridiculous - the phone should work!!!

This keep happening to me. today it happened twice.

My iPhone 7 freezes multiple times a day. Apple support had me restore as a new iPhone. Downloading the iOS took almost three hours on with a fast internet connection on my end. The restoration was a waste of time and I still don't know if this is a hardware or software problem. It takes 5 days to get a service appointment at an Apple Store. I am disappointed in Apple.