iPhone 7 - Keeps Freezing!!!

This happens on my iPhone 7 plus as well. Any resolve? Anyone notify apple?

I shared my experience on my blog. The short answer is that Apple replaced the phone.

Same issue with my iPhone 7, and my daughters' phones (all iPhone 7). It usually freezes for 30-60secs, but I have had it freeze on me for 5+min.

I am having similar problems with iphone 7+ locking up......VERY frustrating. First noticed problems when I installed IOS 10 on old iphone 6s+ when IOS 10 first came out. Had new iphone 7+ on order so thought the issue would resolve with new phone. That did not happen. Thought the issue would resolve with IOS 10 update. I have IOS 10.0.2 now and am still having the issue. Phone locks up and becomes unresponsive when using. Often occurs in messages app, but also with other apps. This is happening dozens of times a day. That the problem persists through 2 different phones tells me it is software not hardware. The only thing I can think to do is to go back to IOS 9, because I don't want to lose all my apps and data. Not sure what to do. Please fix IOS 10 Apple!

Happening to me too. Very disappointing for a near $1000.00 phone. POOR ENGINEERING. If it's happening to all of us, uh, that tells me they knew about it before release. I used to work in electronics and these things have to go through multiple testing processes.

Apple just wants our money for a poor product.

You're obviously an oblivious financial fool that doesn't understand the value of hard earned money, paying for quality product, and expecting good customer service from a monopolist organization like Apple, who should offer a dependable product to their hard-working customers. Bringing up politics makes you a blundered fool additionally.

I contacted Apple support about this issue and this is their response

"When issues come up apple does track them using these case notes, this is the first time I have had any chats about this issue, so it’s not a trending issue, that means a small number of people are experiencing this, if we see a large number of people experiencing this same issues our engineers work to correct this."

Apple is a company that has monopolized smart phones, locking us into almost forcing us to buy these phones For not $200 or $75 but nearly $1000. I find it extremely irritating and disappointing that my entire family has had to go to the "genius counter quote to fix issues with their MacBooks and no iPhone sevens because they're freezing. Even when I had my iPhone 6 Plus the camera software went and all my pictures are blurry… But as I do not use the camera very much it's not a priority of mine nor do I use social media, but that is a major inconvenience and I'm a very busy professional so I don't have time to go to the "genius counter quote to fix these issues. But in this Particular situation of freezing they better come up with a plan to fix the issue Of which I'm going to have to take time out of my day and wait in line for their miss calculation of their engineering team.

I should've gone with my first instinct with Blackberry Passport, but it's not compatible with my iMac so I'm forced to get a phone that can link up with my computer. What a sham.

So has anyone come up with a resolution for restarting the phone properly?

I seem to have to wait until it's done freezing up… The fingerprint button doesn't work the power off button doesn't work it just won't shut off at all it just stays locked up

You can force the iPhone to restart by holding the power button and the volume down button at the same time. Keep holding until the phone restarts.

My experience with Apple is that they won't acknowldge the problem but they will fix it eventually. Unless a problem is headline news they will pretend it doesn't exist. Then one day a sofware fix will come. They like to pretend they are perfect 🙂. Apple still has the best tech support in my opinion.

Solutions are paramount. Thank you!

I agree dhedc, these phones are like the creme de la creme, but come on… My family have all had iPhone 7 since September 16 and their phones are already freezing up all three… They must have known about this before they released it. Which forces us all to go to the "genius counter "wait in line to have our phones re-flashed.

with of course come on you all know with irritated people standing in line… It's a pain in the neck and a serious inconvenience. One would expect more from a company like Apple. It's like every single product (MacBooks, iPads, iPhones) that come out we are forced to go to the "genius desk" to have the problem fixed. I really hope they change their philosophy. Because another phone company is bound to surface to outdo and bankrupt them. Apple is not invincible.

Yeah I have this problem too except when my screen freezes it's locks on me and doesn't come back on unless I put it on charge

Update: I went to the Apple store to the Genius bar. Guy said this is the first he'd heard of it and he doesn't believe it's widespread. He ran a diagnostic on my iPhone 7 which was clean. He recommended that if it happens again (it hasn't yet--just the one time), to set up the iPhone as new rather than restore from backup. I am doubtful that would help as other posters have tried that to no avail. Reminder: the new hard reset is the sleep/wake button + the volume down button, which at least gets the iPhone to reboot. Still hoping Apple will note this discussion and address this issue.