iPhone 7 - Keeps Freezing!!!

I have just taken on the iPhone 7. I have noticed a couple of issues:


1) Freezing: When I open, contacts or whats app... it just stays on that screen. The lock button, or home button does not work. This will last for about 1.5 minutes!!!! Then the phone will be ok, but may take a few pictures ... this is maybe me pressing the lock and home button together


2) Camera - a lot of the times when I open the camera, I get just a black screen where the camera is, then after a couple of seconds my camera comes on....


Has any one else had these issues, and any help with it? I presume its an ios issue rather than a phone issue?


Sundeep

iPhone 7, iOS 10

Posted on Sep 20, 2016 5:38 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2017 3:40 AM

Continue to hold the Power button and press and hold the Volume down button located on the left side of your iPhone. Hold both buttons as the iPhone powers off and back on; release both buttons when the Apple logo appears on the screen.

234 replies

Oct 20, 2016 7:47 AM in response to sundeep103

I had the same issue for three times on my iPhone 7 32GB, the home button and other physical controls didn't work,only the display and the touch worked. The first two times it back to work alone after 1-2 minutes, but today it froze while I was registering a contact in the phonebook and it hasn't returned to work alone, I had to restart it with the hard reset. I bought this iPhone on launch day and I encountered this issue the first time after a week when the iPhone was on the lockscreen. My frined had the same issue with his iphone 7 128GB.

Oct 23, 2016 11:54 PM in response to sundeep103

oh man,


I have an Iphone 7 Plus 256gb with IOS 10.0.3. i have the exact same problem when I launch my camera app, first for abt 3 seconds it will give me the black screen then the camera is normal and starts to work. It mostly happens to my primary 12 MP camera and the selfie camera only occassionally. I dont know if it is hardware or software issue. but whatevr it is if you guys know please let me know.

Oct 24, 2016 7:49 PM in response to sundeep103

hhave had my 7 plus for 3 weeks and the problems started aftr a week. Maybe after 10.02 update. very random. Sometimes it'll freeze up as I receive a regular call or viber message. other times, no reason. Phone would be lying there for 30 mins, no activity. I'll pick it up and it's frozen solid. Hard reset fixes it. I thought the 10.1 update would fix it, but happened today again.

OH yeah apple employees will never acknowledge a problem. I bought my phone 1st week of oct and the hissing issue was well known. employees were like hmm first time we've heard of that. Of course my phone has that issue too.

the lock ups might be a hardware issue as the phone warms quite a bit too.

Oct 25, 2016 4:47 PM in response to sundeep103

I'm getting the same problem with my iPhone 6s. Was on IOS 9.3.5 (wish I could go back) and since updating through the IOS 10.0.2 to 10.1 string, my phone continues to lock up in the messages, mail, phone, etc apps to the point that my phone just won't work. I had none of these issues until I went to IOS 10. I have tried doing a complete setup as a new phone today and still happening. I also tried turning off the predictive text and corrective text with no change. It would be nice if I could use the phone I have had for almost a year now. I almost can't use the thing since the phone app freezes too. I hope this can be resolved soon.

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iPhone 7 - Keeps Freezing!!!

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