iPhone7 - Home button - Freeze

Oh interesting, I do have a Tech21 case that I bought at the apple store when I picked up my phone. The case is sold on Apple's website here: http://www.apple.com/shop/product/HKGW2ZM/A/tech21-evo-mesh-case-for-iphone-7?fn ode=99

However, removing the case does not resolve the problem for me (actually both times I tried removing the case to check that the buttons weren't stuck or anything). I still had to wait about 2 minutes for the buttons to start working again (first time) and reboot the phone (second time).

I don't have a case and experience the button freeze.

Yes, I'be been experiencing this issue on my 32GB iPhone 7 too, it actually has just started today, after one week of perfect working... Hope they will solve the issue with the next iOS update ;/

Exact same problem here and thanks! I didn't know power+vol down could do the work. I thought the only way to do a hard reset is power+home.

Ddefinitely need to take a trip to an Apple Store buddy. That's an internal issue that you can't fix without proper tools.

I think it's a software bug, so needless trip to the Apple Store...

I have this issue every. single. day. This is my 2nd iPhone 7 and both have done this. I originally had the AT&T version, the regular size one, and then returned it for the Verizon one. Both of them did this on a daily basis, I thought I was just crazy at first. It's never within the same app, or under the same circumstances. Yesterday it was while I had the lock screen up, I couldn't do anything. The power button didn't turn the screen on/off, the home button wouldn't unlock my phone, but it did "click" so it's recognizing that I'm touching it. I've had this happen in messages, in my email, while I was in snapchat, while I was trying to change a song that was playing, etc. The screen does respond still, so whatever app you're in you can still control, but you're stuck in it for the time being. I was rebooting it at first but then i realized if you wait a full minute, sometimes two, it will go back to normal as if there was never an issue. It's very frustrating and I'm debating on just returning it and going back to my old phone, I have a few days to decide before my 14 day return period.

This post is not solved. I have also experienced this a few times. Always random. I have 32 gb black verizon. I suspect its a software rather then hardware issue. I have noticed it probably 4 times now and its doing it right now while i read this lol. I am assuming it has done it other times perhaps at night or a period I hadn't been using the phone to notice it. All the buttons have no effect but touch functions on the screen work just fine. And it will resume normal function after a few minutes.

My first guess is that if a lot of background activity is running then the phone will not allow those functions to work until it is done doing whatever routine process it is doing in the background. But I have been able to use my phone just fine during background app updates and what not so I am a bit stumped as to what it could actually be. I would like to know if it is all phones since the software update or just new iphone 7's.

As an update, I checked my phone after that post and it still had not corrected itself. I unplugged it from the charger to get the lock screen to come on, swiped to answer a text message and the phone did not ask for a passcode or touch ID. It opened my phone up just fine and i responded and sent a text message. Then i waited for it to go to the lock screen again and when it did i hit the home button a bunch and then it did it catch up spaz out and after that everything worked again. The fact that the phone was not actually locking people out really concerns me and I will watch for this in the future, this is now a security concern.

I just experienced this issue. This is definitely a bug. I'm running 10.0.3 on iPhone 7, 256GB GSM variant.

To get it back working, unplug from power, let the screen time out until it turns off. Plug the power cable, then re try.

Everyone, please submit this bug report to Apple: http://www.apple.com/feedback/iphone.html

I've had this issue a couple of times, once on iOS 10.01 and again now on iOS 10.02 (iPhone 7 256GB).

The first time it happened I forced a reboot hoping it would fix it. It ended up putting the phone in an unusable state; it could not boot past the Apple logo screen. Putting the phone in DFU mode and installing iOS 10.02 fixed the issue (and then I restored from backup).

Unfortunately, I've just experienced it again for a period of about 10 minutes. Both times it seemed to happen when using the Messages app, but that could be coincidence.

I left the phone alone for a bit (letting the screen turn off on its own) while plugged in to iTunes to back up, and now it seems to be responding again. Now I'm installing iOS 10.03 hoping it's fixed....

I Had this problem iPhone 7 128GB. They replace my iPhone because of this problem and with the replacements I experiment this problem again. Anybody know if this is a iPhone problem or software?

I'm having the same problem with 10.0.3 on a 7 plus

For the first time since the first experience with iOS 10.0.1 I again had the bug with iOS 10.1 ... I updated dfu configuring the phone without restore backup.

For me it is solver. Had freezes and call reciever could not hear me well. Both solved by swapping phone.

New phone works perfect