iPhone 7 Plus keeps freezing

I'm having the same problem with my iPhone 7 plus. I hope that we can get this problem fixed.

UPDATE: I spoke with Apple Support again after they sent me a new iPhone 7 and the same problem arose with freezing. It is a software issue and engineering is working on it. The work-around they gave me was to turn off the Auto Correction and the Check Spelling. Go to Settings>General>Keyboard and toggle those two off. I don't know if that is a temporary fix while engineering fixes the software issue but at least it is something to try. So far it is working for me.

Hi I have had the 7 plus now for about 2 months. This problem seems to persist I have been waiting for an iOS update that fixes it. Unfortunately this is only getting worse . The hangs are random and in an entire range of apps. This morning the phone refused to play/ stream any video content either from YouTube or from my photos app. I have to continually reset this thing. And it's becoming extremely annoying. I have already now twice factory reset the phone so the entire concept of upgrading from backup is lost ... and am afraid for $1100 purchase this is getting close to remorseful which is sad! I have been on on apple for years and all my devices have been a pleasure from day 1. The 7 plus is proving otherwise ... please help. Am tempted to just return it!

Well this is the second one I received 2 days ago on warranty exchanges but it froze two times so far and had to call my carrier to fix the issue and they are only sorry I think at the end it will be my loss.

Or will probably have to dump it altogether

I had the same issue but looks like I was able to resolve it by restoring the iPhone via iTunes and then setting everything up manually instead of restoring from a backup. Hope this helps.

I'm also having the same problem. Seems to be just my phone that is freezing up. Started immediately on my new 7plus so I went back to the carrier I got it from within 5 days, they exchanged it for a brand new one. Now less than a week later this one is doing the exact same thing :( I was so excited to get back to an iPhone by now, not so much. Also my blue tooth connection keeps disconnecting and reconnecting in the middle of a call. Thought maybe it was something with my car but it did the same thing in my husbands truck today. Feeling very frustrated over this.

I Was told to do that by the Apple Store at Easton Town Center Columbus,OH, the manager and employee was very nasty to me I argued and my phone still freezes and cuts out. I have paid a lot of money for this phone not to work right.

I set up my phone as new and I did not transfer any data from another phone. Please help me find out the cause of the problem (freezing) and its fix. Thanks.

I have the same problem too :( i just bought it a month ago, never dropped it.

My phone also freeze when I choose mobile data on or off switch. Some time it's freeze for 5-10 minutes.

Same problem here. I have at least 10 + applications that crash daily.

Me too

Hi

Problem only occurs every once in a while when I am on on the phone Call. Every once in a while when I asked Siri to call somebody or when somebody calls me the phone becomes non responsive

Every single day.....