Apple Event: May 7th at 7 am PT
After upgrading to Sierra, for all my encrypted emails (mime) the attachments disappeared.
I do not see anything just a question mark instead of the attachment in each email.
With a backup I reimported a second time the mails but it hasn't changed anything.
Is ti a Sierra bug ? How to solve it ?
iMac, OS X Yosemite (10.10.3)
More information:
I opened one email with an attachment directly copied from my El Capitan backup and opened it in Sierra Mail app by doublecliking. It was working perfectly the attachment was visible.
I searched the same email in Sierra Mail App and the attachment was not anymore readable (just a question mark appears instead).
Conclusion: I thing that, while importing mailboxes, sierra mail is corrupting a part of the emails (.emlx) which are after import not anymore readable !
I have also provided feedback. Another work around I found if you have the option is to download and open email attachments on another device (I used my iPhone 6 with the latest iOS). I was able to print from my phone or save the attachments to dropbox so I could open them on my MacBook Air.
Not as critical, but certainly annoying, was the deletion of my email rules and signatures with the upgrade.
It is critical, what if somebody doesn't mention in your email that there is an attachment? You simply miss it, for me unacceptable.
I experienced this issue for every beta release of Sierra. It still worked fine for the official Sierra, only got very wrong with the beta. They caused this critical problem for beta users I guess lol.
Here's another Apple Support thread on this issue:
OS Sierra Mac Mail attachments missing
I've sent Apple feedback, and posted to that thread. As you can see from my message there, a received message viewed in webmail has the photos, while the same received message in Mail doesn't. So it's not just what you see in a sent message, but also in received messages, at least viewed in Mail.
I cannot even see the attachments anymore. I have submitted feedback too - ninety-eight to go.
I can't believe this got through any kind of software quality assurance process !! Hopefully this will be fixed quickly as this is quite crippling !!
I have this as well. I know that the attachments are there because I can get on a web-based access to our Office365 server and get the attachments, but in the Apple Mail client they are missing--this is not always all attachments missing for me. I have messages with 2 of 3 included, and others with 0 of 4, and many with 0 of 1. So this is a huge issue and they need to jump on it right away. I am wasting lots of time.
I will just post this in case this helps someone. I looked more closely at this and even went to the extent of installing Thunderbird to see if it was Mail or possibly an OS issue.
What I found in my case was that it was a .tiff issue. When I installed and setup Thunderbird it worked for all the attachments but .tiff images.
When I tried other image types they appeared to work. I know this is probably happening to all file types but I thought I would add this just in case it helps someone.
What appears to have happened, is historically when people use the select tool in the preview application and copy and paste into the mail app, it seems to convert it into a .tiff file. Prior to Sierra, mail then supported .tiff files inline with the email.
In the new version when you paste from preview it pastes it as a .png file (much more sensible) however the new version of mail appears to no longer support viewing .tiff files inline (and probably other file types).
I hope that has helped someone, I searched through the release log of SierraOS and found nothing that indicated any change in this area but it sure seems to have caused problems for me.
In my case, the photos came from the email button in Aperture. This produces a jpg (at least as I have it set up).
Same problem
I have the same problem, some of my e-mails which has attachments, i can read the email text but there is no attachment in mail.app I already rebuilded 2 times. 1st rebuild was partly successful but after day, there are new emails has same problem. I rebuilded again but this time no luck, there is no attachment. I checked my e-mail through the web interface, there is no problem in attachments all works.
Second bug for me, sometimes i can see the attachment but i can't open them because mail.app says it is corrupted. But when i use my webmail interface there is no problem for that email's attachment. I use my company email as IMAP.
Please fix, this 2 problems just start after i update my OSX to Sierra from El-Capitan.
Best Regards,
Serkan
Is Apple looking at this issue at all? How come such serious bug hasn't been fixed yet?
exactly, i use mail.app mainly for work so it is really critical issue for me. Anyone know if i use any other 3rd party program, problem will continue or not. Or it is only mail.app problem.
If they don't fix it till the end of this week, I'm gonna switch to http://airmailapp.com
Does Airmail support s/mime?
Mail attachments disappeared with Sierra
