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Macbook slow after updating to mac os sierra

Mac book is very slow after updating to mac os sierra. I try to open an app and its very slow, even finder

How do I fix this?

i've already restarted but no luck


I have a mac book pro late 2011 version 10.12

MacBook Pro, macOS Sierra (10.12), late 2011 model

Posted on Sep 23, 2016 4:37 PM

Reply
58 replies

Apr 21, 2017 2:50 PM in response to Seeyou1990

What is the problem you're experiencing? You don't say so we can only guess it's the killed processes due to insufficient RAM. If it's something else then post back and be specific.


After removing the adware is the problem lessened in any way?


You are running only 4 GB or RAM and that may be part of the problem since you've had so many processes killed due to lack of RAM. You model MBP can utilize up to 16 GB of RAM. Apple only states 8 GB but the 8 GB modules were not available at that time. I think upgrading to at least 8 GB will go a long way to speeding up your Mac and stopping the killed processes. Added memory will not improve boot time.


You only have 2 memory slots so you'd need two 4 GB modules or, if you want to max out two 8 GB modules. Only get them from crucial.com or macsales.com. They test all modules on the same model Mac and guarantee that they will work.


Also get ride of uTorrent. Websites from which it downloads are probably where you got the adware. Only download software directly from the developer's site or the App Store.


Also make sure the Unpollute My Mac application has been removed and deleted.


User uploaded file

Sep 6, 2017 12:14 PM in response to English Rebel

First, you don't have enough RAM to run Sierra and your apps efficiently. Unfortunately, you can't upgrade the RAM on a MBA so you're out of luck in that area.


Next, you should reboot once a day to clear out old caches and temp files which will speed up the iMac. The following is from this article from the Mac Observer: The Benefits of a 32GB Mac For Average Users

If I were to reboot my Mac every morning I have no doubt I could live with 16GB or even 8GB without experiencing most of the aforementioned symptoms

Remove all of the items from the User Login Items in the System/Users & Groups/Login Items section and run them only when you need them. That will help with the beach balling.


Make sure all of your 3rd party software is up to date.

User uploaded file

Feb 21, 2017 8:51 AM in response to lllaass

This is what I got. Any advice based on the info below? Thanks in advance for any feedback.


EtreCheck version: 3.1.5 (343)

Report generated 2017-02-21 11:31:04

Download EtreCheck from https://etrecheck.com

Runtime 3:49

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 131


Video Information:

Intel HD Graphics 4000

Color LCD 1280 x 800

Cinema HD 1280 x 800


System Software:

macOS Sierra 10.12.3 (16D32) - Time since boot: about one day


Disk Information:

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 498.88 GB (439.65 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS41N ()


USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Logitech USB Receiver

Hewlett-Packard HP LaserJet P2055dn

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/zoom.us.app

[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8 - 2016-12-07) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 173 Apple tasks

[running] 100 Apple tasks


System Launch Daemons:

[not loaded] 38 Apple tasks

[loaded] 165 Apple tasks

[running] 108 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-11) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-10) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-10-31) [Support]

[loaded] com.cisco.anyconnect.gui.plist (2016-12-10)

[running] com.jamfsoftware.jamf.agent.plist (2016-12-09) [Support]

[loaded] com.mcafee.menulet.plist (2015-12-01) [Support]

[loaded] com.mcafee.reporter.plist (2015-12-01) [Support]

[running] com.oracle.java.Java-Updater.plist (2016-11-28) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-10) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-10) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-10-31) [Support]

[running] com.adobe.agsservice.plist (2017-01-24) [Support]

[loaded] com.adobe.fpsaud.plist (2017-01-30) [Support]

[running] com.cisco.anyconnect.ciscod.plist (2015-07-22) [Support]

[running] com.cisco.anyconnect.vpnagentd.plist (2015-07-22) [Support]

[running] com.jamfsoftware.jamf.daemon.plist (2016-12-09) [Support]

[not loaded] com.jamfsoftware.startupItem.plist (2016-12-09) [Support]

[loaded] com.jamfsoftware.task.1.plist (2016-12-09) [Support]

[not loaded] com.mcafee.agent.ma.plist (2015-09-15) [Support]

[not loaded] com.mcafee.agent.macmn.plist (2015-09-15) [Support]

[not loaded] com.mcafee.agent.macompat.plist (2015-09-15) [Support]

[not loaded] com.mcafee.ssm.Eupdate.plist (2015-09-17) [Support]

[not loaded] com.mcafee.ssm.ScanFactory.plist (2015-09-17) [Support]

[not loaded] com.mcafee.ssm.ScanManager.plist (2015-09-17) [Support]

[not loaded] com.mcafee.virusscan.fmpd.plist (2015-07-21) [Support]

[loaded] com.microsoft.autoupdate.helper.plist (2016-12-19) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-09-22) [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-11) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-02-09) [Support]

[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]

[running] com.spotify.webhelper.plist (2016-12-29) [Support]


User Login Items:

iTunesHelper Application (2017-01-24)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application Hidden

(/Applications/Dropbox.app)

AdobeResourceSynchronizer Application

(/Applications/Adobe Acrobat 2015/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)


Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-31) [Support]

FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]

QuickTime Plugin: 7.7.3 (2016-12-18)

AdobePDFViewerNPAPI: 15.009.20069 - SDK 10.8 (2015-10-23) [Support]

AdobePDFViewer: 15.009.20069 - SDK 10.8 (2015-10-23) [Support]

Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]

SharePointBrowserPlugin: 14.5.5 - SDK 10.6 (2015-09-18) [Support]

Silverlight: 5.1.50901.0 - SDK 10.6 (2017-01-05) [Support]

JavaAppletPlugin: Java 8 Update 111 build 14 (2016-11-28) Check version


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

WebEx64: 1.0 - SDK 10.10 (2015-12-11) [Support]

ZoomUsPlugIn: 3.6.13977.1202 - SDK 10.11 (2016-12-07) [Support]


3rd Party Preference Panes:

Flash Player (2017-01-30) [Support]

Java (2016-11-28) [Support]


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 59.23 GB

Destinations:

BACKUP [Local]

Total size: 999.86 GB

Total number of backups: 13

Oldest backup: 9/16/16, 12:40 AM

Last backup: 2/19/17, 2:18 AM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 59.23 GB X 3)


Top Processes by CPU:

31% kernel_task

6% McAfee Reporter

6% WindowServer

2% fontd

1% mds


Top Processes by Memory:

861 MB kernel_task

434 MB com.apple.WebKit.WebContent(3)

254 MB Microsoft Outlook

213 MB Dropbox

180 MB VShieldScanner(4)


Virtual Memory Information:

3.34 GB Available RAM

947 MB Free RAM

4.66 GB Used RAM

2.42 GB Cached files

1 MB Swap Used


Diagnostics Information:

Feb 21, 2017, 11:29:46 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112946_[redacted].crash

/Library/McAfee/*/macmnsvc

Feb 21, 2017, 11:29:46 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112946_[redacted].crash

/Library/McAfee/*/masvc

Feb 21, 2017, 11:29:45 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112945_[redacted].crash

/Library/McAfee/*/macompatsvc

Feb 21, 2017, 11:29:36 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112936_[redacted].crash

Feb 21, 2017, 11:29:36 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112936_[redacted].crash

Feb 21, 2017, 11:29:35 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112935_[redacted].crash

Feb 21, 2017, 11:29:26 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112926_[redacted].crash

Feb 21, 2017, 11:29:26 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112926_[redacted].crash

Feb 21, 2017, 11:29:25 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112925_[redacted].crash

Feb 21, 2017, 11:29:16 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112916_[redacted].crash

Feb 21, 2017, 11:29:16 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112916_[redacted].crash

Feb 21, 2017, 11:29:15 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112915_[redacted].crash

Feb 21, 2017, 11:29:06 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112906_[redacted].crash

Feb 21, 2017, 11:29:06 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112906_[redacted].crash

Feb 21, 2017, 11:29:05 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112905_[redacted].crash

Feb 21, 2017, 11:28:56 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112856_[redacted].crash

Feb 21, 2017, 11:28:56 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112856_[redacted].crash

Feb 21, 2017, 11:28:55 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112855_[redacted].crash

Feb 21, 2017, 11:28:46 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112846_[redacted].crash

Feb 21, 2017, 11:28:45 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112845_[redacted].crash

Feb 21, 2017, 11:28:45 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112845_[redacted].crash

Feb 21, 2017, 11:28:36 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112836_[redacted].crash

Feb 21, 2017, 11:28:35 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112835_[redacted].crash

Feb 21, 2017, 11:28:35 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112835_[redacted].crash

Feb 21, 2017, 11:28:26 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112826_[redacted].crash

Feb 21, 2017, 11:28:25 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112825_[redacted].crash

Feb 21, 2017, 11:28:25 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112825_[redacted].crash

Feb 21, 2017, 11:28:16 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112816_[redacted].crash

Feb 21, 2017, 11:28:15 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112815_[redacted].crash

Feb 21, 2017, 11:28:15 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112815_[redacted].crash

Feb 21, 2017, 11:28:06 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112806_[redacted].crash

Feb 21, 2017, 11:28:05 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112805_[redacted].crash

Feb 21, 2017, 11:28:05 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112805_[redacted].crash

Feb 21, 2017, 11:27:55 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112755_[redacted].crash

Feb 21, 2017, 11:27:55 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112755_[redacted].crash

Feb 21, 2017, 11:27:55 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112755_[redacted].crash

Feb 21, 2017, 11:27:45 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112745_[redacted].crash

Feb 21, 2017, 11:27:45 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112745_[redacted].crash

Feb 21, 2017, 11:27:45 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112745_[redacted].crash

Feb 21, 2017, 11:27:35 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112735_[redacted].crash

Feb 21, 2017, 11:27:35 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112735_[redacted].crash

Feb 21, 2017, 11:27:34 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112734_[redacted].crash

Feb 21, 2017, 11:27:25 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112725_[redacted].crash

Feb 21, 2017, 11:27:25 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112725_[redacted].crash

Feb 21, 2017, 11:27:24 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112724_[redacted].crash

Feb 21, 2017, 11:27:15 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112715_[redacted].crash

Feb 21, 2017, 11:27:15 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112715_[redacted].crash

Feb 21, 2017, 11:27:14 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112714_[redacted].crash

Feb 21, 2017, 11:27:05 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112705_[redacted].crash

Feb 21, 2017, 11:27:05 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112705_[redacted].crash

Feb 21, 2017, 11:27:04 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112704_[redacted].crash

Feb 21, 2017, 11:26:55 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112655_[redacted].crash

Feb 21, 2017, 11:26:55 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112655_[redacted].crash

Feb 21, 2017, 11:26:54 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112654_[redacted].crash

Feb 21, 2017, 11:26:45 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112645_[redacted].crash

Feb 21, 2017, 11:26:45 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112645_[redacted].crash

Feb 21, 2017, 11:26:44 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112644_[redacted].crash

Feb 21, 2017, 11:26:35 AM /Library/Logs/DiagnosticReports/masvc_2017-02-21-112635_[redacted].crash

Feb 21, 2017, 11:26:35 AM /Library/Logs/DiagnosticReports/macmnsvc_2017-02-21-112635_[redacted].crash

Feb 21, 2017, 11:26:34 AM /Library/Logs/DiagnosticReports/macompatsvc_2017-02-21-112634_[redacted].crash

Feb 21, 2017, 08:41:10 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2017-02-21-084110_[ redacted].cpu_resource.diag [Details]

com.apple.WebKit.WebContent

Feb 20, 2017, 12:33:38 AM Self test - passed

Feb 3, 2017, 10:03:23 AM /Library/Logs/DiagnosticReports/Kernel_2017-02-03-100323_[redacted].panic [Details]

Feb 2, 2017, 03:44:12 PM /Library/Logs/DiagnosticReports/Kernel_2017-02-02-154412_[redacted].panic [Details]

Apr 13, 2017 6:06 PM in response to lllaass

EtreCheck version: 3.1.5 (343)

Report generated 2017-04-13 17:55:19

Download EtreCheck from https://etrecheck.com

Runtime 30:52

Performance: Poor


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Computer is too slow

Description:

Very slow response in all applications, even starting up


Hardware Information:

MacBook Pro (15-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

4 GB RAM

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 60


System Software:

macOS Sierra 10.12.3 (16D32) - Time since boot: less than an hour


Disk Information:

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 498.90 GB (432.15 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS31N ()



Gatekeeper:

Mac App Store and identified developers


Adware:

~/Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension

~/Library/Caches/com.apple.Safari/Extensions/Ebay Shopping Assistant.safariextension

~/Library/Caches/com.apple.Safari/Extensions/Searchme.safariextension

~/Library/Caches/com.apple.Safari/Extensions/Slick Savings.safariextension

~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz

~/Library/Safari/Extensions/Ebay Shopping Assistant.safariextz

~/Library/Safari/Extensions/Searchme.safariextz

~/Library/Safari/Extensions/Slick Savings.safariextz

8 adware files found. [Remove]


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/unsigned

[loaded] com.avast.FileShield (3.0.0 - SDK 10.9 - 2017-02-14) [Support]


/Library/Application Support/Avast/components/proxy/unsigned

[loaded] com.avast.PacketForwarder (2.1 - SDK 10.11 - 2017-02-14) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 177 Apple tasks

[running] 66 Apple tasks

[killed] 30 Apple tasks

30 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 40 Apple tasks

[loaded] 165 Apple tasks

[running] 88 Apple tasks

[killed] 19 Apple tasks

19 processes killed due to insufficient RAM


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-18) [Support]

[running] com.avast.secureline.update-agent.plist (2017-03-21) [Support]

[loaded] com.avast.secureline.userinit.plist (2017-03-21) [Support]

[running] com.avast.update-agent.plist (2017-02-16) [Support]

[loaded] com.avast.userinit.plist (2017-02-16) [Support]

[failed] com.carbonite.launchd.status.plist (2014-06-06) [Support] - /Applications/Carbonite.app/Contents/CarboniteStatus.app/Contents/MacOS/Carboni teStatus: Executable not found!

[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2017-03-03) [Support]


Launch Daemons:

[running] com.adobe.ARMDC.Communicator.plist (2017-01-18) [Support]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-18) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-04) [Support]

[loaded] com.apple.installer.osmessagetracing.plist (2017-01-12)

[loaded] com.avast.init.plist (2017-02-16) [Support]

[loaded] com.avast.secureline.init.plist (2017-03-21) [Support]

[loaded] com.avast.secureline.uninstall.plist (2017-03-21) [Support]

[loaded] com.avast.secureline.update.plist (2017-03-21) [Support]

[loaded] com.avast.uninstall.plist (2017-02-16) [Support]

[loaded] com.avast.update.plist (2017-02-16) [Support]

[loaded] com.carbonite.installhelper.plist (2014-06-06) [Support]

[failed] com.carbonite.launchd.daemon.plist (2014-06-06) [Support] - /Applications/Carbonite.app/Contents/MacOS/CarboniteDaemon: Executable not found!

[failed] com.carbonite.launchd.monitor.plist (2014-06-06) [Support] - /Applications/Carbonite.app/Contents/MacOS/carbonite_monitor.py: Executable not found!

[loaded] com.carbonite.launchd.watcher.plist (2014-08-25) [Support]

[loaded] com.google.keystone.daemon.plist (2017-01-26) [Support]

[running] com.microsoft.autoupdate.helper.plist (2016-12-28) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-12-12) [Support]

[loaded] org.wireshark.ChmodBPF.plist (2016-05-02) [Support] - /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF: Executable not found!


User Launch Agents:

[loaded] com.avast.home.userinit.plist (2017-02-16) [Support]

[loaded] com.avast.secureline.home.userinit.plist (2017-03-21) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-01-12)

[failed] com.microsoft.LaunchAgent.SyncServicesAgent.plist (2016-02-03) [Support] - /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent: Executable not found!

[loaded] com.spotify.webhelper.plist (2014-10-27) [Support]


User Login Items:

iTunesHelper Application (2017-03-23)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

notifiers-i.ri Document

(/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/share/ri/2.0.0/syst em/IRB/Notifier/CompositeNotifier/notifiers-i.ri)

AdobeResourceSynchronizer Application Hidden

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

Microsoft Outlook Application

(/Applications/Microsoft Outlook.app)


Internet Plug-ins:

FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-13) [Support]

QuickTime Plugin: 7.7.3 (2017-01-12)

AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-02-03) [Support]

AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-02-03) [Support]

Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-13) Outdated! Update

SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-02-03) [Support]

MeetingJoinPlugin: Unknown - SDK 10.6 (2014-04-04) [Support]

JavaAppletPlugin: Java 8 Update 121 build 13 (2017-03-03) Check version


Safari Extensions:

Slick Savings - Spigot, Inc. (2014-05-31) Adware! [Remove]

Searchme - Spigot, Inc. - http://www.spigot.com/ (2016-04-11) Adware! [Remove]

Amazon Shopping Assistant - Spigot, Inc. - http://www.spigot.com/ (2014-03-24) Adware! [Remove]

Ebay Shopping Assistant - Spigot, Inc. - http://www.spigot.com (2014-03-24) Adware! [Remove]


3rd Party Preference Panes:

Flash Player (2016-04-04) [Support]

Java (2017-03-03) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.90 GB Disk used: 66.76 GB

Destinations:

(null) [(null)]

Total size: 999.49 GB

Total number of backups: 68

Oldest backup: 4/10/15, 5:38 PM

Last backup: 3/28/17, 4:16 PM

Size of backup disk: Adequate

Backup size 999.49 GB > (Disk used 66.76 GB X 3)


Top Processes by CPU:

5% kernel_task

4% com.avast.daemon

4% WindowServer

2% python

1% sh


Top Processes by Memory:

600 MB kernel_task

90 MB system_profiler

78 MB com.avast.daemon

66 MB Google Chrome

61 MB Google Chrome Helper(3)


Virtual Memory Information:

586 MB Available RAM

17 MB Free RAM

3.43 GB Used RAM

569 MB Cached files

249 MB Swap Used


Diagnostics Information:

Apr 13, 2017, 04:55:15 PM Self test - passed

Apr 11, 2017, 04:53:58 PM ~/Library/Logs/DiagnosticReports/imagent_2017-04-11-165358_[redacted].crash

/System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent



Apr 16, 2017 12:46 PM in response to lllaass

EtreCheck version: 3.1.5 (343)

Report generated 2017-04-16 22:29:47

Download EtreCheck from https://etrecheck.com

Runtime 9:24

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Late 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 587


Video Information:

Intel HD Graphics 3000

Color LCD 1280 x 800


System Software:

macOS Sierra 10.12.1 (16B2657) - Time since boot: less than an hour


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 498.89 GB (180.29 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8 ()


USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Adware:

~/Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension

~/Library/LaunchAgents/com.mopt.hmopt.plist

~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz

3 adware files found. [Remove]


Unknown Files:

~/Library/LaunchAgents/com.techyutils.ummhlpr.plist

~/Library/Application Support/umm/ummhlpr.app/Contents/MacOS/ummhlpr

~/Library/LaunchAgents/com.viewmc.protect.update.plist

~/Library/Application Support/viewmc/viewmc.app/Contents/MacOS/Installer -evnt agnt -oprID 80801150|10512|1000019|0|0|1|0|000000000|01112016|04163124|||VVM=|VW5pdGVkIFN0Y XRlcw==|R29vZ2xl -dBrowser Safari

2 unknown files found. [Check files]


Kernel Extensions:

/Library/Extensions

[not loaded] com.Logitech.Control Center.HID Driver (3.9.5 - SDK 10.8 - 2017-04-16) [Support]

[not loaded] com.Logitech.Unifying.HID Driver (1.3.5 - SDK 10.8 - 2017-04-16) [Support]


System Launch Agents:

[not loaded] 9 Apple tasks

[loaded] 178 Apple tasks

[running] 79 Apple tasks

[killed] 13 Apple tasks

13 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 42 Apple tasks

[loaded] 174 Apple tasks

[running] 82 Apple tasks

[killed] 14 Apple tasks

14 processes killed due to insufficient RAM


Launch Agents:

[running] com.Logitech.Control Center.Daemon.plist (2016-12-09) [Support]

[loaded] com.google.keystone.agent.plist (2017-01-14) [Support]

[loaded] com.hp.help.tocgenerator.plist (2011-10-04) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2017-03-24) [Support]

[running] com.fitbit.galileod.plist (2015-10-30) [Support]

[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]


User Launch Agents:

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (2017-04-16) [Support]

[running] com.mopt.hmopt.plist (2016-11-25) Adware! [Remove]

~/Library/Application Support/mopt/hmopt.app/Contents/MacOS/hmopt

[running] com.techyutils.ummhlpr.plist (2017-04-07) [Support]

[loaded] com.viewmc.protect.update.plist (2017-04-16) [Support]


User Login Items:

Microsoft Database Daemon Application

(/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

uTorrent Application

(/Applications/uTorrent.app)

Fitbit Connect Menubar Helper Application (2016-01-23)

(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

Unpollute My Mac Application

(/Applications/Unpollute My Mac.app)

iLauncherHelperAgent Application Hidden

(/Applications/Samsung/iLauncherHelper.app)


Internet Plug-ins:

Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-14) [Support]

FlashPlayer-10.6: 25.0.0.148 - SDK 10.9 (2017-04-16) [Support]

QuickTime Plugin: 7.7.3 (2016-10-21)

Flash Player: 25.0.0.148 - SDK 10.9 (2017-04-16) [Support]

DivXBrowserPlugin: 2.1 (2011-05-25) [Support]

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]

SharePointBrowserPlugin: 14.7.0 - SDK 10.6 (2016-12-03) [Support]

Google Earth Web Plug-in: 6.1 (2011-10-02) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

Silverlight: 5.1.10411.0 - SDK 10.6 (2012-07-26) [Support]

iPhotoPhotocast: 7.0 - SDK 10.7 (2011-10-29)


Safari Extensions:

AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-02)

Awesome Screenshot - Diigo - http://www.diigo.com/ (2014-08-16)

Social Fixer - Matt Kruse - http://SocialFixer.com (2012-07-31)

Amazon Shopping Assistant - Spigot, Inc. - http://www.spigot.com/ (2014-08-23) Adware! [Remove]

DivX Plus Web Player HTML5 <video> - © 2011 Sonic Solutions. All rights reserved. - http://divx.com (2011-10-13)


3rd Party Preference Panes:

Flash Player (2017-03-24) [Support]

Flip4Mac WMV (2011-01-14) [Support]

Logitech Control Center (2016-12-09) [Support]

SwitchResX (2016-11-18) [Support]


Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 498.89 GB Disk used: 318.59 GB

Destinations:

Mo's MacBook [Local]

Total size: 0 B

Total number of backups: 16

Oldest backup: 10/23/12, 5:05 AM

Last backup: 11/23/12, 11:49 PM

Size of backup disk: Too small

Backup size 0 B < (Disk used 318.59 GB X 3)


Time Machine Backups [Local]

Total size: 1.50 TB

Total number of backups: 6

Oldest backup: 4/28/13, 4:37 AM

Last backup: 4/16/17, 5:09 AM

Size of backup disk: Excellent

Backup size 1.50 TB > (Disk size 498.89 GB X 3)


Top Processes by CPU:

8% WindowServer

5% ps

5% kernel_task

4% mdwrite

2% mds


Top Processes by Memory:

564 MB kernel_task

131 MB com.apple.WebKit.WebContent

90 MB Safari

86 MB mdworker(4)

82 MB assistant_service


Virtual Memory Information:

502 MB Available RAM

18 MB Free RAM

3.51 GB Used RAM

484 MB Cached files

70 MB Swap Used


Diagnostics Information:

Apr 16, 2017, 10:12:45 PM ~/Library/Logs/DiagnosticReports/Installer_2017-04-16-221245_[redacted].crash

com.fuzeday.Installer - /Users/[redacted]/Library/Application Support/viewmc/viewmc.app/Contents/MacOS/Installer

Apr 16, 2017, 10:10:33 PM /Library/Logs/DiagnosticReports/Unpollute My Mac_2017-04-16-221033_[redacted].hang

/Applications/Unpollute My Mac.app/Contents/MacOS/Unpollute My Mac

Apr 16, 2017, 10:09:19 PM ~/Library/Logs/DiagnosticReports/com.apple.preferences.icloud.remoteservice_201 7-04-16-220919_[redacted].crash

/System/Library/PreferencePanes/iCloudPref.prefPane/Contents/XPCServices/com.ap ple.preferences.icloud.remoteservice.xpc/Contents/MacOS/com.apple.preferences.ic loud.remoteservice

Apr 16, 2017, 09:52:34 PM Self test - passed

Apr 16, 2017, 02:13:18 PM ~/Library/Logs/DiagnosticReports/iTunesHelper_2017-04-16-141318_[redacted].cras h

com.apple.iTunesHelper - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper

Apr 15, 2017, 09:12:22 PM ~/Library/Logs/DiagnosticReports/com.apple.preferences.icloud.remoteservice_201 7-04-15-211222_[redacted].crash

Apr 15, 2017, 09:11:50 PM ~/Library/Logs/DiagnosticReports/com.apple.preferences.icloud.remoteservice_201 7-04-15-211150_[redacted].crash

Apr 15, 2017, 09:11:39 PM ~/Library/Logs/DiagnosticReports/com.apple.preferences.icloud.remoteservice_201 7-04-15-211139_[redacted].crash

Apr 16, 2017 6:07 PM in response to Eric Root

After removing adware....Carbonite is still referenced although has been uninstalled.


EtreCheck version: 3.1.5 (343)

Report generated 2017-04-16 18:04:48

Download EtreCheck from https://etrecheck.com

Runtime 5:40

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow

Description:

Slow performance and malware


Hardware Information:

MacBook Pro (15-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 60


Video Information:

Intel HD Graphics 4000

Color LCD 1440 x 900

NVIDIA GeForce GT 650M - VRAM: 512 MB


System Software:

macOS Sierra 10.12.4 (16E195) - Time since boot: about one day


Disk Information:

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 498.90 GB (430.83 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS31N ()


USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Seagate Expansion

Logitech Optical USB Mouse


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 171 Apple tasks

[running] 104 Apple tasks


System Launch Daemons:

[not loaded] 42 Apple tasks

[loaded] 167 Apple tasks

[running] 110 Apple tasks


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-18) [Support]

[running] com.avast.secureline.update-agent.plist (2017-03-21) [Support]

[loaded] com.avast.secureline.userinit.plist (2017-03-21) [Support]

[failed] com.carbonite.launchd.status.plist (2014-06-06) [Support] - /Applications/Carbonite.app/Contents/CarboniteStatus.app/Contents/MacOS/Carboni teStatus: Executable not found!

[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2017-03-03) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-18) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-18) [Support]

[failed] com.adobe.fpsaud.plist (2016-04-04) [Support]

[loaded] com.avast.secureline.init.plist (2017-03-21) [Support]

[loaded] com.avast.secureline.uninstall.plist (2017-03-21) [Support]

[loaded] com.avast.secureline.update.plist (2017-03-21) [Support]

[loaded] com.carbonite.installhelper.plist (2014-06-06) [Support]

[failed] com.carbonite.launchd.daemon.plist (2014-06-06) [Support] - /Applications/Carbonite.app/Contents/MacOS/CarboniteDaemon: Executable not found!

[failed] com.carbonite.launchd.monitor.plist (2014-06-06) [Support] - /Applications/Carbonite.app/Contents/MacOS/carbonite_monitor.py: Executable not found!

[loaded] com.carbonite.launchd.watcher.plist (2014-08-25) [Support]

[loaded] com.google.keystone.daemon.plist (2017-01-26) [Support]

[loaded] com.malwarebytes.HelperTool.plist (2017-04-14) [Support]

[loaded] com.microsoft.autoupdate.helper.plist (2017-04-15) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-12-12) [Support]

[loaded] org.wireshark.ChmodBPF.plist (2016-05-02) [Support] - /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF: Executable not found!


User Launch Agents:

[loaded] com.avast.secureline.home.userinit.plist (2017-03-21) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-03-22)

[failed] com.microsoft.LaunchAgent.SyncServicesAgent.plist (2016-02-03) [Support] - /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent: Executable not found!

[loaded] com.spotify.webhelper.plist (2014-10-27) [Support]


User Login Items:

iTunesHelper Application (2017-03-23)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

notifiers-i.ri Document

(/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/share/ri/2.0.0/syst em/IRB/Notifier/CompositeNotifier/notifiers-i.ri)

AdobeResourceSynchronizer Application Hidden

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

Microsoft Outlook Application

(/Applications/Microsoft Outlook.app)


Internet Plug-ins:

FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-13) [Support]

QuickTime Plugin: 7.7.3 (2017-04-15)

AdobePDFViewerNPAPI: 17.009.20044 - SDK 10.11 (2017-04-13) [Support]

AdobePDFViewer: 17.009.20044 - SDK 10.11 (2017-04-13) [Support]

Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-13) Outdated! Update

SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-02-03) [Support]

MeetingJoinPlugin: Unknown - SDK 10.6 (2014-04-04) [Support]

JavaAppletPlugin: Java 8 Update 121 build 13 (2017-03-03) Check version


3rd Party Preference Panes:

Flash Player (2016-04-04) [Support]

Java (2017-03-03) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.90 GB Disk used: 68.08 GB

Destinations:

Seagate Expansion Drive [Local]

Total size: 999.49 GB

Total number of backups: 60

Oldest backup: 4/10/15, 5:38 PM

Last backup: 4/15/17, 5:54 PM

Size of backup disk: Adequate

Backup size 999.49 GB > (Disk used 68.08 GB X 3)


Top Processes by CPU:

11% mdworker(19)

6% mds

5% kernel_task

5% WindowServer

1% mds_stores


Top Processes by Memory:

647 MB kernel_task

246 MB mdworker(19)

156 MB Microsoft Outlook

111 MB mds_stores

98 MB Google Chrome


Virtual Memory Information:

1.24 GB Available RAM

19 MB Free RAM

2.76 GB Used RAM

1.22 GB Cached files

28 MB Swap Used


Diagnostics Information:

Apr 15, 2017, 11:29:46 AM Self test - passed

Apr 14, 2017, 12:40:04 PM ~/Library/Logs/DiagnosticReports/quicklookd_2017-04-14-124004_[redacted].crash

/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/MacOS/quicklookd

Apr 13, 2017, 06:04:06 PM /Library/Logs/DiagnosticReports/Microsoft Outlook_2017-04-13-180406_[redacted].hang

/Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook


Files deleted by EtreCheck:

Apr 13, 2017, 05:58:37 PM - ~/Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension

Apr 13, 2017, 05:58:37 PM - ~/Library/Caches/com.apple.Safari/Extensions/Ebay Shopping Assistant.safariextension

Apr 13, 2017, 05:58:37 PM - ~/Library/Caches/com.apple.Safari/Extensions/Searchme.safariextension

Apr 13, 2017, 05:58:37 PM - ~/Library/Caches/com.apple.Safari/Extensions/Slick Savings.safariextension

Apr 13, 2017, 05:58:37 PM - ~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz

Apr 13, 2017, 05:58:37 PM - ~/Library/Safari/Extensions/Ebay Shopping Assistant.safariextz

Apr 13, 2017, 05:58:37 PM - ~/Library/Safari/Extensions/Searchme.safariextz

Apr 13, 2017, 05:58:37 PM - ~/Library/Safari/Extensions/Slick Savings.safariextz


Apr 16, 2017 6:51 PM in response to PDXChas

More RAM might help, but I don't think that is the main problem. See my last post for recommended sources.


Uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit.


Avast


Avast Un-install

Most posters recommend not using cleaning programs. They can destroy normal computer operations.


CleanMyMac3 Uninstall


Check for associated parts and pieces using these programs. Also use them to find the remaining Carbonite files.


EasyFind – Spotlight Replacement


Find Any File

Apr 21, 2017 2:07 PM in response to Old Toad

EtreCheck version: 3.1.5 (343)

Report generated 2017-04-21 23:47:24

Download EtreCheck from https://etrecheck.com

Runtime 6:30

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Late 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 587


Video Information:

Intel HD Graphics 3000

Color LCD 1280 x 800


System Software:

macOS Sierra 10.12.1 (16B2657) - Time since boot: about 5 days


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) /Volumes/Recovery HD [Recovery]: 650 MB (85 MB free)

Macintosh HD (disk1) / [Startup]: 498.89 GB (180.44 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8 ()


USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[not loaded] com.Logitech.Control Center.HID Driver (3.9.5 - SDK 10.8 - 2017-04-16) [Support]

[not loaded] com.Logitech.Unifying.HID Driver (1.3.5 - SDK 10.8 - 2017-04-16) [Support]


System Launch Agents:

[not loaded] 9 Apple tasks

[loaded] 167 Apple tasks

[running] 79 Apple tasks

[killed] 24 Apple tasks

24 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 42 Apple tasks

[loaded] 169 Apple tasks

[running] 82 Apple tasks

[killed] 19 Apple tasks

19 processes killed due to insufficient RAM


Launch Agents:

[running] com.Logitech.Control Center.Daemon.plist (2016-12-09) [Support]

[loaded] com.google.keystone.agent.plist (2017-01-14) [Support]

[loaded] com.hp.help.tocgenerator.plist (2011-10-04) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2017-03-24) [Support]

[running] com.fitbit.galileod.plist (2015-10-30) [Support]

[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]

[running] com.malwarebytes.HelperTool.plist (2017-04-16) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]


User Launch Agents:

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (2017-04-16) [Support]


User Login Items:

Microsoft Database Daemon Application

(/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

uTorrent Application

(/Applications/uTorrent.app)

Fitbit Connect Menubar Helper Application (2016-01-23)

(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

Unpollute My Mac Application

(~/.Trash/Malwarebytes Removals/Unpollute My Mac.app)

iLauncherHelperAgent Application Hidden

(/Applications/Samsung/iLauncherHelper.app)


Internet Plug-ins:

Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-14) [Support]

FlashPlayer-10.6: 25.0.0.148 - SDK 10.9 (2017-04-16) [Support]

QuickTime Plugin: 7.7.3 (2016-10-21)

Flash Player: 25.0.0.148 - SDK 10.9 (2017-04-16) Outdated! Update

DivXBrowserPlugin: 2.1 (2011-05-25) [Support]

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]

SharePointBrowserPlugin: 14.7.0 - SDK 10.6 (2016-12-03) [Support]

Google Earth Web Plug-in: 6.1 (2011-10-02) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

Silverlight: 5.1.10411.0 - SDK 10.6 (2012-07-26) [Support]

iPhotoPhotocast: 7.0 - SDK 10.7 (2011-10-29)


Safari Extensions:

AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-02)

Social Fixer - Matt Kruse - http://SocialFixer.com (2012-07-31)

DivX Plus Web Player HTML5 <video> - © 2011 Sonic Solutions. All rights reserved. - http://divx.com (2011-10-13)


3rd Party Preference Panes:

Flash Player (2017-03-24) [Support]

Flip4Mac WMV (2011-01-14) [Support]

Logitech Control Center (2016-12-09) [Support]

SwitchResX (2016-11-18) [Support]


Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 498.89 GB Disk used: 318.45 GB

Destinations:

Mo's MacBook [Local]

Total size: 0 B

Total number of backups: 16

Oldest backup: 10/23/12, 5:05 AM

Last backup: 11/23/12, 11:49 PM

Size of backup disk: Too small

Backup size 0 B < (Disk used 318.45 GB X 3)


Time Machine Backups [Local]

Total size: 1.50 TB

Total number of backups: 6

Oldest backup: 4/28/13, 4:37 AM

Last backup: 4/16/17, 5:09 AM

Size of backup disk: Excellent

Backup size 1.50 TB > (Disk size 498.89 GB X 3)


Top Processes by CPU:

18% Mail

8% ps

7% kernel_task

7% WindowServer

5% com.apple.WebKit.WebContent(3)


Top Processes by Memory:

571 MB kernel_task

344 MB com.apple.WebKit.WebContent(3)

291 MB mdworker(17)

168 MB Google Chrome Helper

98 MB Google Chrome


Virtual Memory Information:

453 MB Available RAM

69 MB Free RAM

3.56 GB Used RAM

384 MB Cached files

803 MB Swap Used



Files deleted by EtreCheck:

Apr 16, 2017, 10:31:58 PM - ~/Library/LaunchAgents/com.mopt.hmopt.plist

Apr 16, 2017, 10:32:00 PM - ~/Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension

Apr 16, 2017, 10:32:00 PM - ~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz

Aug 29, 2017 7:03 PM in response to orodsix

Hi,


I did the etrecheck. Can you please help me out in determining the cause.


Below are the results:


EtreCheck version: 3.4.4 (448)

Report generated 2017-08-30 03:39:25

Download EtreCheck from https://etrecheck.com

Runtime: 73:23

Performance: Poor


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 651

iCloud Quota: 2.87 GB available


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information:

APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 349.25 GB (60.76 GB free)

Recovery HD (disk0s3 - Journaled HFS+) /Volumes/Recovery HD [Recovery]: 650 MB (113 MB free)

BOOTCAMP (disk0s4 - NTFS) /Volumes/BOOTCAMP : 150.00 GB (71.84 GB free)


HL-DT-ST DVDRW GS41N ()


USB Information:

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

Sony Hard Drive

Hard Drive disk3: (1 TB)

Raiser (disk3s1 - ExFAT) /Volumes/Raiser : 1.00 TB (313.37 GB free)


Thunderbolt Information:

Apple Inc. thunderbolt_bus


System Software:

macOS Sierra 10.12.3 (16D32) - Time since boot: about 28 days


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

[loaded] com.paragon-software.filesystems.ntfs (15.0.828 - SDK 10.10) [Lookup]


Startup Items:

TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

Startup items no longer function in OS X Yosemite or later


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 163 Apple tasks

[running] 79 Apple tasks

[killed] 31 Apple tasks

31 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 42 Apple tasks

[loaded] 159 Apple tasks

[running] 92 Apple tasks

[killed] 17 Apple tasks

17 processes killed due to insufficient RAM


Launch Agents:

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? d9f31dfc be93c7fb - installed 2017-08-07) [Lookup]

[running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-08-07) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2017-08-01) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (? ? ? - installed 2017-08-01) [Lookup]

[running] jp.co.canon.CUPSCAPT.BG.plist (? 33904f9c 9c018b65 - installed 2017-03-12) [Lookup]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-25) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-03-26) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-23) [Lookup]

[running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2017-06-04) [Lookup]

[loaded] com.paragon-software.ntfs.loader.plist (Apple, Inc. - installed 2017-06-16)

[running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-06-16) [Lookup]

[failed] com.spotflux.Spotflux.tun.plist (Apple, Inc. - installed 2017-03-26)

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2017-08-01) [Lookup]


User Launch Agents:

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-16) [Lookup]

[running] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-08-30) [Lookup]


User Login Items:

Flux Application

(/Applications/Flux.app)

CleanMyMac 3 Menu Application (? 0 - installed 2017-03-02)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Dropbox Application

(/Applications/Dropbox.app)

Google Drive Application

(/Applications/Google Drive.app)


Internet Plug-ins:

FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-08) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2016-12-13)

Flash Player: 26.0.0.151 (installed 2017-08-08) [Lookup]

JavaAppletPlugin: Java 8 Update 141 build 15 (installed 2017-08-07) Check version

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25) [Lookup]


Safari Extensions:

[not loaded] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-08-24)

[enabled] Grammarly for Safari - Grammarly - https://www.grammarly.com (installed 2017-02-01)


Time Machine:

Time Machine not configured!


Top Processes by CPU:

7% kernel_task

5% RTProtectionDaemon

3% captmoncnab3

1% System Preferences

1% DesktopServicesHelper


Top Processes by Memory:

709 MB kernel_task

138 MB Photos

117 MB Finder

88 MB RTProtectionDaemon

79 MB Dropbox


Top Processes by Network Use:

Input Output Process name

17 MB 193 KB Dropbox

635 KB 390 KB mDNSResponder

316 KB 93 KB netbiosd

13 KB 52 KB apsd

7 KB 8 KB CalendarAgent


Top Processes by Energy Use:

2.94 captmoncnab3

1.32 DesktopServicesHelper

1.30 VTDecoderXPCService

1.04 Finder

0.98 Google Drive


Virtual Memory Information:

1.07 GB Available RAM

82 MB Free RAM

2.93 GB Used RAM

1019 MB Cached files

309 MB Swap Used


Software installs:

Adobe Flash Player: (installed 2017-08-08)

Tuxera NTFS 2016.1: (installed 2017-08-30)

Malwarebytes for Mac: (installed 2017-08-30)


Install information may not be complete.


Diagnostics Information:

2017-08-30 02:20:18 iTunes.app Hang [Open]

2017-08-30 02:13:32 OtherUsersExtension High CPU use [Open] [Details]

2017-08-30 02:11:26 CleanMyMac 3.app Crash [Open]

2017-08-29 00:59:50 Safari.app Hang [Open]

2017-08-01 11:26:58 Last shutdown cause: -60 - Corrupt filesystem



Sep 6, 2017 7:22 AM in response to Old Toad

Okay here it is.

Thanks

Alan


EtreCheck version: 3.4.4 (448)

Report generated 2017-09-06 10:16:57

Download EtreCheck from https://etrecheck.com

Runtime: 2:18

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

MacBook Air (13-inch, Early 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir6,2

1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 519

iCloud Quota: 31.05 GB available


Video Information:

Intel HD Graphics 5000 - VRAM: 1536 MB

Color LCD 1440 x 900


Disk Information:

APPLE SSD SD0128F disk0: (121.33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 120.47 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


USB Information:

USB30Bus

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 120.12 GB (50.71 GB free)

Physical disk: disk0s2 120.47 GB Online


System Software:

macOS Sierra 10.12.6 (16G29) - Time since boot: about 8 days


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Application Support/Paragon Software/Snapshot

[not loaded] com.Paragon-software.ParagonSnapshot (2.1.3 - SDK 10.7) [Lookup]


/Library/Extensions

[not loaded] com.TrustedData.driver.VendorSpecificType00 (1.8.0 - SDK 10.7) [Lookup]

[not loaded] com.drobo.SCSI.ThunderBolt (1.1 - SDK 10.8) [Lookup]

[loaded] com.paragon-software.kext.VDMounter (118.2 - SDK 10.8) [Lookup]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 165 Apple tasks

[running] 61 Apple tasks

[killed] 49 Apple tasks

49 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 35 Apple tasks

[loaded] 168 Apple tasks

[running] 77 Apple tasks

[killed] 38 Apple tasks

38 processes killed due to insufficient RAM


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-10-26) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-08-01) [Lookup]

[not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]


Launch Daemons:

[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-08-01) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-26) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-24) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? ? ? - installed 2017-07-01)

[running] com.datarobotics.ddservice64d.plist (? 732008ea a50149b5 - installed 2016-12-09) [Lookup]

[running] com.datarobotics.ddserviced.plist (? 5ae83f29 fe8d190f - installed 2016-12-09) [Lookup]

[not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]

[loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2017-06-18) [Lookup]

[loaded] com.paragon-software.snapshot.plist (Paragon Software GmbH - installed 2016-09-27) [Lookup]

[loaded] com.paragon-software.vdmounter.plist (Apple, Inc. - installed 2017-07-15)

[running] de.appgineers.Mountain.Helper.plist (Jan Linxweiler - installed 2016-09-09) [Lookup]


User Login Items:

Mountain Application

(/Applications/Mountain.app)

Calendar Application

(/Applications/Calendar.app)

DDAssist Application

(/Applications/Drobo Dashboard.app/Contents/Resources/DDAssist.app)


Internet Plug-ins:

FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-13) [Lookup]

Flash Player: 26.0.0.151 (installed 2017-08-13) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-04-28)

AdobeAAMDetect: 3.0.0.0 (installed 2017-08-01) [Lookup]


Safari Extensions:

[not loaded] Reload Button - John Siracusa - http://siracusafamily.org/safari/extensions/ (installed 2010-06-08)


3rd Party Preference Panes:

Flash Player (installed 2017-07-24) [Lookup]

handyPrint (installed 2012-10-18) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 120.12 GB Disk used: 69.42 GB

Destinations:

MBA1 [Network]

Total size: 241.25 GB

Total number of backups: 63

Oldest backup: 6/14/17, 2:14 PM

Last backup: 9/6/17, 10:02 AM

Size of backup disk: Adequate

Backup size 241.25 GB > (Disk used 69.42 GB X 3)


Top Processes by CPU:

28% secd

11% CloudKeychainProxy

10% awdd

8% WindowServer

7% Dreamweaver


Top Processes by Memory:

695 MB kernel_task

455 MB com.apple.WebKit.WebContent

86 MB com.apple.WebKit.WebContent

53 MB com.apple.WebKit.WebContent

48 MB callservicesd


Top Processes by Network Use:

Input Output Process name

10 MB 5 MB mDNSResponder

1 MB 4 MB com.apple.WebKit.Networking

1 MB 445 KB netbiosd

685 KB 10 KB DDService64d

35 KB 18 KB Mail


Top Processes by Energy Use:

13.84 coreaudiod

11.14 Dreamweaver

8.98 WindowServer

4.16 CEPHtmlEngine Helper


Virtual Memory Information:

293 MB Available RAM

25 MB Free RAM

3.71 GB Used RAM

268 MB Cached files

2.03 GB Swap Used


Software installs:

Adobe Flash Player: (installed 2017-08-13)


Install information may not be complete.

Jan 27, 2017 4:57 AM in response to orodsix

Here's the deal--MBP mid 2010 OSX 10.12.2 upgraded to Sierra and it got wayyy slow = everything--not just internet--like throw it out the window = useless computer. Went to all these forums and others had same issue & tried little things to no avail. THEN I went to Apple support 'chat now' and they had me zap the p-ram = didn't help. THEN they had me go to -->desktop --> Go (at top) hold option while holding Go then 'Library' appeared in middle of list. -->open library-->throw cache in trash -->restart computer --> empty trash -->restart computer and Voila = MBP back to normal speedy self !!!!!!! :-) OMG and WoWsErS!!!! Apple has free support, even in the middle (4 am) of the night = totally cool!!

Mar 26, 2017 3:15 PM in response to orodsix

In most cases reinstalling the system won't remedy this.


My advice is to report to Apple your findings. Since Yosemite everything has begun slowing down significantly.

Live Video Rendering and Audio Especially with macOS Sierra is so under par and forcing even my Brand New iMac 5k fully loaded along with my 2016 Late MBP Fully Loaded totally to their knees with flying fans. With Mac OS 10.9 Mavericks I could do so much more without the fans kicking in and giving me Video and Audio Drop outs all the time..


But then again back then the console was not being spammed with 30 Log Messages per second. Something which even the Apple Computers in the Apple Stores are exhibiting. When so many messages are hitting the Console that is going to eat up CPU cycles which the user could have spent much better.


If you really rely on performance


1 - Turn off iCloud Completely on your Mac. Incl. Photos.

2 - Disable anything Handoff and anything trying to constantly establish com. with any iOS devices.

3 - Get in the habit of quitting out of Safari and especially Mail when doing CPU intensive work.


Until this whole iOS integration into OS X and the new Swift language is settling down I fear that performance is going to get a lot worse before it gets better. However, if you really want your Mac to run screamingly fast, you are going to have to work for it. But it is possible. But it involves disabling a lot of Daemons and background tasks. And disabling iCloud which would be a no no for most since they rely heavily on it. If you are in to serious Image, Video or Audio Production there is no way around disabling those. Or you have to revert back to pre 10.10. I know a lot of pro facilities still sitting on 10.9 due to the fact that it is much more performant for such apps.

Apr 14, 2017 9:09 AM in response to PDXChas

You have a large amount of adware and malware installed.


1 - CMM3 is considered malware around here. Uninstall it.

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-01-12)

How to uninstall CleanMyMac 3. Knowledge Base - MacPaw



2 - As for the adware either rerun Etrecheck and click on the Remove button next to them or download and use Malwarebytes Anti-Malware for Macs. It's was developed by one of the most respected and top contributors in these forums and recommended by nearly all of the top contributors here.


If you would prefer to do it manually follow these instructions from theSafeMac.com site (author of Malwarebytes): Adware Removal Guide


3 - uninstall both MacAfee and Avast. There is absolutely no need for either on a Mac. Both are worthless software than only slows down the Mac and drains the pocketbook. Google to find the developer's instructions for uninstalling.


4 - you're running the minimum amount of RAM for Sierra. You will see an improvement if you increase your RAM to 8 GB from either Crucial.com or macsales.com, the only two reliable providers of RAM modules for Macs. However, take fade of items 1 - 3 first and see if the performance improves to acceptable levels. If so then you won't have to expend additional $$.

Apr 16, 2017 2:49 PM in response to Seeyou1990

Unknown Files:

~/Library/LaunchAgents/com.techyutils.ummhlpr.plist

~/Library/Application Support/umm/ummhlpr.app/Contents/MacOS/ummhlpr

~/Library/LaunchAgents/com.viewmc.protect.update.plist

~/Library/Application Support/viewmc/viewmc.app/Contents/MacOS/Installer -evnt agnt -oprID 80801150|10512|1000019|0|0|1|0|000000000|01112016|04163124|||VVM=|VW5pdGVkIFN0Y XRlcw==|R29vZ2xl -dBrowser Safari

2 unknown files found. [Check files]


Click [Check files].


You have adware installed. Run the report again and where you see the red Adware, click Remove. Once complete, run the report again and post a copy into a new reply.


Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy.


Malwarebytes Anti-Malware for Mac 10.9 and later


What should I do if Malwarebytes Anti-Malware for Mac didn't solve my problem?

More RAM would help.

The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times and a hard drive from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I had 6GB installed on an early 2008 iMac supposedly limited to 4 GB and noticed an improvement.


Crucial


Other World Computing

Macbook slow after updating to mac os sierra

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