Apple Event: May 7th at 7 am PT
Mac book is very slow after updating to mac os sierra. I try to open an app and its very slow, even finder
How do I fix this?
i've already restarted but no luck
I have a mac book pro late 2011 version 10.12
MacBook Pro, macOS Sierra (10.12), late 2011 model
[running] com.techyutils.ummhlpr.plist (2017-04-07) [Support]
There's been some speculation about techyutils and some malware: PCVARK plays dirty - Malwarebytes Labs | Malwarebytes Labs
I suggest you uninstall all techytuils software along with the files Eric suggested you remove.
Also remove uTorrent. The sites it often access are known to include malware and adware with its downloads. I personally wouldn't let it on my Mac.
After removing all of the offending software reboot and rerun Etrecheck to make sure all have been removed. Then check the performance and see if additional RAM is still warranted for your type of use.
HI MY FRIENDS...I DID THE UPDATE A MONTH AGO AND MY BELOVE MAC IS TERRIBLE SLOW...EVERY MOVE THAT I MAKE TAKES TIME ...I DID THE ETRECCHECK...HERES WHAT SAID!
PLS LET ME KNOW WHAT I HAVE TO DO...THKS
EtreCheck version: 3.1.5 (343)
Report generated 2017-04-17 18:50:03
Download EtreCheck from https://etrecheck.com
Runtime 2:54
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Pro (13-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 (i5-2415M) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 992
Video Information: ⓘ
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ⓘ
macOS Sierra 10.12.4 (16E195) - Time since boot: about one day
Disk Information: ⓘ
Hitachi HTS545032B9A302 disk0 : (320.07 GB) (Rotational)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
MAC (disk0s2) / [Startup]: 288.00 GB (62.29 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) <not mounted> : 31.21 GB
MATSHITADVD-R UJ-898 ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2017-04-06) [Support]
[not loaded] com.roxio.TDIXController (1.7 - 2017-04-06) [Support]
/System/Library/Extensions
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.1.5 - SDK 10.5 - 2017-04-11) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64 - 2017-04-11) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74 - 2017-04-11) [Support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5 - 2011-06-14) [Support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.1.5 - SDK 10.5 - 2011-06-14) [Support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.1.5 - SDK 10.5 - 2011-06-14) [Support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.1.5 - SDK 10.5 - 2011-06-14) [Support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.1.5 - SDK 10.5 - 2011-06-14) [Support]
Startup Items: ⓘ
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[failed] com.apple.CallHistorySyncHelper.plist (2017-03-22)
[failed] com.apple.CoreAuthentication.agent.plist (2017-03-22)
[failed] com.apple.ctkd.plist (2017-03-22)
[failed] com.apple.iconservices.iconservicesagent.plist (2017-03-22)
[failed] com.apple.photoanalysisd.plist (2017-03-22)
[failed] com.apple.storelegacy.plist (2017-03-22)
[not loaded] 8 Apple tasks
[loaded] 180 Apple tasks
[running] 88 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.InstallerDiagnostics.installerdiagd.plist (2017-03-22)
[failed] com.apple.SubmitDiagInfo.plist (2017-03-22)
[failed] com.apple.ctkd.plist (2017-03-22)
[failed] com.apple.iconservices.iconservicesagent.plist (2017-03-22)
[failed] com.apple.storeinstalld.plist (2017-03-22)
[not loaded] 42 Apple tasks
[loaded] 174 Apple tasks
[running] 97 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2017-03-28) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2017-03-13) [Support]
[failed] com.rim.BBAlbumArtCacher.plist (2012-12-29) [Support] - /Library/Application Support/BlackBerry/RimAlbumArtDaemon: Executable not found!
[failed] com.rim.BBLaunchAgent.plist (2012-12-29) [Support] - /Library/Application Support/BlackBerry/BBLaunchAgent.app: Executable not found!
Launch Daemons: ⓘ
[running] com.adobe.ARM.[...].plist (2017-03-05) [Support]
[loaded] com.adobe.fpsaud.plist (2017-03-24) [Support]
[loaded] com.google.keystone.daemon.plist (2017-04-17) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[running] com.motorola-mobility.mmcfgd.plist (2011-06-14) [Support] - /Library/Application Support/Motorola Mobility/MotNetConfig/mmcfgd: Executable not found!
[loaded] com.oracle.java.Helper-Tool.plist (2016-12-13) [Support]
[failed] com.rim.BBDaemon.plist (2012-12-29) [Support] - /Library/Application Support/BlackBerry/BBDaemon: Executable not found!
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2017-03-05) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E4F7997A-E965-4C56-AF46-F4 DB15538EDF.plist (2017-04-11)
Internet Plug-ins: ⓘ
JavaAppletPlugin: Java 8 Update 121 build 13 (2017-03-13) Check version
FlashPlayer-10.6: 25.0.0.148 - SDK 10.9 (2017-04-11) [Support]
QuickTime Plugin: 7.7.3 (2017-04-11)
AdobePDFViewerNPAPI: 11.0.19 - SDK 10.6 (2017-03-05) [Support]
AdobePDFViewer: 11.0.19 - SDK 10.6 (2017-03-05) [Support]
Flash Player: 25.0.0.148 - SDK 10.9 (2017-04-11) [Support]
SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-20)
User internet Plug-ins: ⓘ
NPRoblox: 1, 2, 8, 25 - SDK 10.12 (2017-03-15) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2017-03-24) [Support]
Java (2017-03-13) [Support]
Time Machine: ⓘ
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
MAC: Disk size: 288.00 GB Disk used: 225.71 GB
Destinations:
FELIPE BACK [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 225.71 GB X 3)
Top Processes by CPU: ⓘ
7% WindowServer
1% kernel_task
1% fontd
1% hidd
0% SystemUIServer
Top Processes by Memory: ⓘ
1.95 GB firefox
647 MB kernel_task
115 MB mds_stores
82 MB WindowServer
66 MB spindump
Virtual Memory Information: ⓘ
3.06 GB Available RAM
558 MB Free RAM
4.94 GB Used RAM
2.52 GB Cached files
0 B Swap Used
Diagnostics Information: ⓘ
Apr 17, 2017, 11:27:51 AM /Library/Logs/DiagnosticReports/firefox_2017-04-17-112751_[redacted].cpu_resour ce.diag [Details]
/Applications/Firefox.app/Contents/MacOS/firefox
Apr 16, 2017, 12:01:59 PM /Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-16-120159_[redacted].hang
/Applications/Duplicate Photos Fixer Pro.app/Contents/MacOS/Duplicate Photos Fixer Pro
Apr 16, 2017, 12:00:41 PM /Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-16-120041_[redacted].hang
Apr 16, 2017, 10:27:37 AM Self test - passed
Apr 15, 2017, 11:07:05 PM /Library/Logs/DiagnosticReports/firefox_2017-04-15-230705_[redacted].cpu_resour ce.diag [Details]
Apr 15, 2017, 10:55:12 PM /Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-15-225512_[redacted].hang
Apr 15, 2017, 07:57:44 PM /Library/Logs/DiagnosticReports/Photos_2017-04-15-195744_[redacted].hang
/Applications/Photos.app/Contents/MacOS/Photos
Apr 15, 2017, 07:57:18 PM ~/Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-15-195718_[redacted].crash
Apr 15, 2017, 07:52:24 PM /Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-15-195224_[redacted].cpu_resource.diag [Details]
Apr 15, 2017, 07:30:20 PM /Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-15-193020_[redacted].cpu_resource.diag [Details]
Apr 15, 2017, 07:19:30 PM /Library/Logs/DiagnosticReports/Photos_2017-04-15-191930_[redacted].hang
Apr 15, 2017, 07:19:00 PM ~/Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-15-191900_[redacted].crash
Apr 15, 2017, 07:14:36 PM /Library/Logs/DiagnosticReports/Duplicate Photos Fixer Pro_2017-04-15-191436_[redacted].cpu_resource.diag [Details]
Hey guys
I ran Etrecheck per this thread recommendation and it found a couple of issue that I fixed. From time to time I still get the spinning beach ball so I run Etrecheck again and found a couple of Apple apps that were highlighted in red. Fixed those (sorry can't remember their names). Re-ran Etrecheck and Performance was listed as Excellent. Few days later got spinning beachballs again so ran Etrecheck again, no red highlighted issues (just the usual "killed Apple tasks - see below) and the performance was Good. Every time I run Etrecheck I get different performances even though the report is identical to the last. Sometimes it's Good, sometimes Average.
Alan
System Launch Agents:ⓘ
[not loaded] 7 Apple tasks
[loaded] 169 Apple tasks
[running] 89 Apple tasks
[killed] 17 Apple tasks
17 processes killed due to insufficient RAM
System Launch Daemons:ⓘ
[not loaded] 35 Apple tasks
[loaded] 168 Apple tasks
[running] 96 Apple tasks
[killed] 19 Apple tasks
19 processes killed due to insufficient RAM
I run Sierra with 8 GB and haven't had a problem. I use Photoshop CS4, Photos, FileMaker Pro, Adobe Photoshop Elements. I only leave 2 or 3 of the apps open all the time.
Unless you're doing some heavy video editing I think 8 GB should be adequate. Just keep the number of open apps only those absolutely needed at any time.
Hello,
Have you tried updating your Graphics card driver? The CUDA panel in the control panels section at the bottom (if its Nvidia GPU)
Had the same problem, mid-2012 retina macbook pro, ssd, everything maxed. Was fast even by todays standards, could run FCPX editing 4K video no problem. After Sierra update couldn't even play 4K video off of the SSD harddrive.
Realised it could no longer play 3d games and overheated instantly with Kernal_task going up to 1000%cpu (what does that even mean?). Figured graphics card was the problem. Then saw that my GPU driver was wildly out of date. Always figured it updated automatically but obviously not. Maybe previous MacOS updates worked with the out of date driver I was running but Sierra didn't. Just a conjecture.
Anyway tried all the standard fixes and nothing worked, only after updating that Cuda control panel did it suddenly work again. I suppose it could be some other problem (I am not computer literate) but that was the sequence of events.
As John has already said, read what was suggested to the other users in this topic, reread your report and take the appropriate actions.
Read Writing an effective Apple Support Communities question and start your own topic the r replies will be specific to your issue.
Back up your Mac if you have not done so already. To learn how to do that please read https://www.apple.com/support/backup/. To learn how to use Time Machine read Use Time Machine to back up or restore your Mac.
Then, shut down your Mac and restart it in "Safe Mode". To learn how to do that please read: Try safe mode if your Mac doesn't finish starting up. Compare how your Mac works in Safe Mode to how it has been.
Then, restart normally. If the same problem returns, please read the section If an issue doesn't happen in safe mode for Apple's recommended actions.
Finally, you can temporarily create a new User Account, and log in to that account to determine if the problem also exists when logged in to that Account. To learn how to do that read How to test an issue in another user account on your Mac - Apple Support. When you are finished troubleshooting, you can remove the temporary User Account by following these instructions: OS X El Capitan: Delete a user. Before removing it, confirm you don't need any of the files you might have created in that Account.
Let me know what you determine.
Run this and post the results here so we know more about your configuration.
This is what im getting
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-25 19:28:22
Download EtreCheck from https://etrecheck.com
Runtime 2:08
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: No problem - just checking
Hardware Information:ⓘ
MacBook Pro (15-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 87
Video Information:ⓘ
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software:ⓘ
macOS Sierra 10.12 (16A323) - Time since boot: about one hour
Disk Information:ⓘ
KINGSTON SV300S37A480G disk0 : (480.1 GB) (Solid State - TRIM: No)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 478.87 GB (397.94 GB free)
Core Storage: disk0s2 479.24 GB Online
HL-DT-ST DVDRW GS31N ()
USB Information:ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
GenesysLogic USB3.0 Hub
LaCie Porsche Desktop for Mac
Lexar LRW400
LaCie Rugged USB3-FW
GenesysLogic USB2.0 Hub
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Configuration files:ⓘ
/etc/sudoers, File size 2299 but expected 1563
Gatekeeper:ⓘ
Mac App Store and identified developers
Adware:ⓘ
~/Library/Safari/Extensions/Searchme.safariextz
One adware file found. [Remove]
Kernel Extensions:ⓘ
/Applications/MacX DVD Video Converter Pro Pack.app
[not loaded] com.digiarty.driver.goodSysAudioCapture (1.0 - SDK 10.10 - 2016-07-29) [Support]
/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.3 - SDK 10.9 - 2016-09-25) [Support]
[loaded] com.driver.LogJoystick (2.0 - SDK 10.8 - 2016-09-25) [Support]
[not loaded] com.logitech.driver.LogiGamingMouseFilter (1.0 - SDK 10.8 - 2016-09-25) [Support]
[loaded] com.sophos.kext.oas (9.5.50 - SDK 10.11 - 2016-09-25) [Support]
[loaded] com.sophos.nke.swi (9.5.52 - SDK 10.11 - 2016-09-25) [Support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-09-25) [Support]
/System/Library/Extensions
[loaded] com.nvidia.CUDA (1.1.0 - 2016-09-25) [Support]
[not loaded] com.nvidia.NVDAStartupWeb (10.13.65 - OS X 10.7 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.GeForceTeslaWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.GeForceWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAGF100HalWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAGK100HalWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAGM100HalWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDANV50HalTeslaWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAResmanTeslaWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAResmanWeb (10.13.65 - 2016-09-25) [Support]
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 166 Apple tasks
[running] 99 Apple tasks
System Launch Daemons:ⓘ
[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[not loaded] 41 Apple tasks
[loaded] 160 Apple tasks
[running] 102 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-24) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-08-17) [Support]
[loaded] com.google.keystone.agent.plist (2016-09-21) [Support]
[loaded] com.nvidia.CUDASoftwareUpdate.plist (2016-09-25)
[running] com.nvidia.nvagent.plist (2016-09-24) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-09-16) [Support]
[running] com.sophos.uiserver.plist (2016-09-15) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-08-30) [Support]
[running] com.adobe.agsservice.plist (2016-08-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loaded] com.apple.installer.osmessagetracing.plist (2016-09-13)
[loaded] com.google.keystone.daemon.plist (2016-09-21) [Support]
[loaded] com.ipvanish.IPVanish.VPNHelper.plist (2015-11-01) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-01-23) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2014-02-26) [Support]
[loaded] com.nvidia.cuda.launcher.plist (2016-06-09) [Support]
[running] com.nvidia.nvroothelper.plist (2016-09-24) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-09-16) [Support]
[running] com.sophos.common.servicemanager.plist (2016-09-15) [Support]
[loaded] jp.co.canon.MasterInstaller.plist (2016-01-26) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-06-22) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-08-21)
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-24)
[failed] com.wondershare.AnjoyTunesHelper.plist (2015-06-03) [Support]
[failed] com.wondershare.mobilegodaemon.plist (2015-06-03) [Support]
User Login Items:ⓘ
Dropbox Application (/Applications/Dropbox.app)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins:ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-22) [Support]
PepperFlashPlayer: 23.0.0.162 - SDK 10.9 (2016-09-23) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-07-02) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-28) Check version
User internet Plug-ins:ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Safari Extensions:ⓘ
Searchme - Spigot, Inc. - http://www.spigot.com/ (2013-07-11) Adware! [Remove]
3rd Party Preference Panes:ⓘ
CUDA Preferences (2016-06-09) [Support]
Flash Player (2016-08-29) [Support]
Java (2016-05-28) [Support]
NVIDIA Driver Manager (2016-09-24) [Support]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 478.87 GB Disk used: 80.93 GB
Destinations:
Backup [Local]
Total size: 4.00 TB
Total number of backups: 33
Oldest backup: 8/28/16, 22:59
Last backup: 9/25/16, 14:14
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 478.87 GB X 3)
Top Processes by CPU:ⓘ
28% AddressBookManager
5% backupd
5% WindowServer
3% kernel_task
2% SophosMcsAgentD
Top Processes by Memory:ⓘ
1.24 GB kernel_task
852 MB mdworker(25)
262 MB SophosScanD
246 MB com.apple.WebKit.WebContent
229 MB mds_stores
Virtual Memory Information:ⓘ
8.11 GB Free RAM
7.89 GB Used RAM (3.53 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Sep 25, 2016, 07:14:39 PM /Library/Logs/DiagnosticReports/backupd_2016-09-25-191439_[redacted].cpu_resour ce.diag [Details]
/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
Sep 25, 2016, 05:51:21 PM ~/Library/Logs/DiagnosticReports/node_2016-09-25-175121_[redacted].crash
/Applications/Utilities/Adobe Creative Cloud/*/CCXProcess.app/Contents/libs/node
Sep 25, 2016, 05:39:22 PM Self test - passed
Sep 25, 2016, 10:53:27 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-105327_[redacted].crash
Sep 25, 2016, 10:09:51 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-100951_[redacted].crash
Sep 25, 2016, 10:05:25 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-100525_[redacted].crash
Sep 25, 2016, 01:30:47 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-013047_[redacted].crash
Sep 24, 2016, 11:31:22 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-233122_[redacted].crash
Sep 24, 2016, 11:10:40 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-231040_[redacted].crash
Sep 24, 2016, 10:11:52 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-221152_[redacted].crash
Sep 24, 2016, 08:29:39 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-202939_[redacted].crash
Sep 24, 2016, 08:13:57 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-201357_[redacted].crash
Sep 24, 2016, 03:32:22 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-09-24-153222_[ redacted].crash
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
This is what im getting
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-25 19:28:22
Download EtreCheck from https://etrecheck.com
Runtime 2:08
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: No problem - just checking
MacBook Pro (15-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 87
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
macOS Sierra 10.12 (16A323) - Time since boot: about one hour
KINGSTON SV300S37A480G disk0 : (480.1 GB) (Solid State - TRIM: No)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 478.87 GB (397.94 GB free)
Core Storage: disk0s2 479.24 GB Online
HL-DT-ST DVDRW GS31N ()
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
GenesysLogic USB3.0 Hub
LaCie Porsche Desktop for Mac
Lexar LRW400
LaCie Rugged USB3-FW
GenesysLogic USB2.0 Hub
Apple Inc. thunderbolt_bus
/etc/sudoers, File size 2299 but expected 1563
Mac App Store and identified developers
~/Library/Safari/Extensions/Searchme.safariextz
One adware file found. [Remove]
/Applications/MacX DVD Video Converter Pro Pack.app
[not loaded] com.digiarty.driver.goodSysAudioCapture (1.0 - SDK 10.10 - 2016-07-29) [Support]
/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.3 - SDK 10.9 - 2016-09-25) [Support]
[loaded] com.driver.LogJoystick (2.0 - SDK 10.8 - 2016-09-25) [Support]
[not loaded] com.logitech.driver.LogiGamingMouseFilter (1.0 - SDK 10.8 - 2016-09-25) [Support]
[loaded] com.sophos.kext.oas (9.5.50 - SDK 10.11 - 2016-09-25) [Support]
[loaded] com.sophos.nke.swi (9.5.52 - SDK 10.11 - 2016-09-25) [Support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-09-25) [Support]
/System/Library/Extensions
[loaded] com.nvidia.CUDA (1.1.0 - 2016-09-25) [Support]
[not loaded] com.nvidia.NVDAStartupWeb (10.13.65 - OS X 10.7 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.GeForceTeslaWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.GeForceWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAGF100HalWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAGK100HalWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAGM100HalWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDANV50HalTeslaWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAResmanTeslaWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] com.nvidia.web.NVDAResmanWeb (10.13.65 - 2016-09-25) [Support]
[not loaded] 6 Apple tasks
[loaded] 166 Apple tasks
[running] 99 Apple tasks
[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[not loaded] 41 Apple tasks
[loaded] 160 Apple tasks
[running] 102 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-24) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-08-17) [Support]
[loaded] com.google.keystone.agent.plist (2016-09-21) [Support]
[loaded] com.nvidia.CUDASoftwareUpdate.plist (2016-09-25)
[running] com.nvidia.nvagent.plist (2016-09-24) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-09-16) [Support]
[running] com.sophos.uiserver.plist (2016-09-15) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-08-30) [Support]
[running] com.adobe.agsservice.plist (2016-08-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loaded] com.apple.installer.osmessagetracing.plist (2016-09-13)
[loaded] com.google.keystone.daemon.plist (2016-09-21) [Support]
[loaded] com.ipvanish.IPVanish.VPNHelper.plist (2015-11-01) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-01-23) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2014-02-26) [Support]
[loaded] com.nvidia.cuda.launcher.plist (2016-06-09) [Support]
[running] com.nvidia.nvroothelper.plist (2016-09-24) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-09-16) [Support]
[running] com.sophos.common.servicemanager.plist (2016-09-15) [Support]
[loaded] jp.co.canon.MasterInstaller.plist (2016-01-26) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-06-22) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-08-21)
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-24)
[failed] com.wondershare.AnjoyTunesHelper.plist (2015-06-03) [Support]
[failed] com.wondershare.mobilegodaemon.plist (2015-06-03) [Support]
Dropbox Application (/Applications/Dropbox.app)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-22) [Support]
PepperFlashPlayer: 23.0.0.162 - SDK 10.9 (2016-09-23) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-07-02) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-28) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Searchme - Spigot, Inc. - http://www.spigot.com/ (2013-07-11) Adware! [Remove]
CUDA Preferences (2016-06-09) [Support]
Flash Player (2016-08-29) [Support]
Java (2016-05-28) [Support]
NVIDIA Driver Manager (2016-09-24) [Support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 478.87 GB Disk used: 80.93 GB
Destinations:
Backup [Local]
Total size: 4.00 TB
Total number of backups: 33
Oldest backup: 8/28/16, 22:59
Last backup: 9/25/16, 14:14
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 478.87 GB X 3)
28% AddressBookManager
5% backupd
5% WindowServer
3% kernel_task
2% SophosMcsAgentD
1.24 GB kernel_task
852 MB mdworker(25)
262 MB SophosScanD
246 MB com.apple.WebKit.WebContent
229 MB mds_stores
8.11 GB Free RAM
7.89 GB Used RAM (3.53 GB Cached)
0 B Swap Used
Sep 25, 2016, 07:14:39 PM /Library/Logs/DiagnosticReports/backupd_2016-09-25-191439_[redacted].cpu_resour ce.diag [Details]
/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
Sep 25, 2016, 05:51:21 PM ~/Library/Logs/DiagnosticReports/node_2016-09-25-175121_[redacted].crash
/Applications/Utilities/Adobe Creative Cloud/*/CCXProcess.app/Contents/libs/node
Sep 25, 2016, 05:39:22 PM Self test - passed
Sep 25, 2016, 10:53:27 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-105327_[redacted].crash
Sep 25, 2016, 10:09:51 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-100951_[redacted].crash
Sep 25, 2016, 10:05:25 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-100525_[redacted].crash
Sep 25, 2016, 01:30:47 AM ~/Library/Logs/DiagnosticReports/node_2016-09-25-013047_[redacted].crash
Sep 24, 2016, 11:31:22 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-233122_[redacted].crash
Sep 24, 2016, 11:10:40 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-231040_[redacted].crash
Sep 24, 2016, 10:11:52 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-221152_[redacted].crash
Sep 24, 2016, 08:29:39 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-202939_[redacted].crash
Sep 24, 2016, 08:13:57 PM ~/Library/Logs/DiagnosticReports/node_2016-09-24-201357_[redacted].crash
Sep 24, 2016, 03:32:22 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-09-24-153222_[ redacted].crash
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
Maybe this will help:
I would also uninstall Sophos since it frequently causes slowness and is not necessary
http://www.macexpertguide.com/how-to-uninstall-sophos-mac-antivirus/
I had this problem for awhile too. What fixed it for me is to go to the System Preferences and turn off the iCloud Drive. Once I had done this, everything worked fine and I was able to restart the iCloud services (just make sure your ONLY backing up the stuff you need backed up) 😉
Uninstall CleanMyMac3. It's considered akin to maleware around here. Follow the developer's instructions to uninstall. Also, as Illaass recommended uninstall the Sophos A/V software. It's absolutely not needed on Macs and can compromise performance. Again, get the developer's instructions for uninstalling.
Also remove the adware that was found:
~/Library/Safari/Extensions/Searchme.safariextz
One adware file found.
"Sophos" and "cleaning" products appear to be present. It is not reasonable to expect that Mac to work properly.
Adware is also installed. For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware.
How would you like to proceed?
Macbook slow after updating to mac os sierra
