iPhone 7 screen scratches?

As someone who has purchased every iPhone iteration, I can attest to the fact that gorilla glass 5 on the iPhone 7 is just bad, bad, bad. Apple needs to revisit this component supplier and make them change the quality of the glass.

dkindle1 wrote:

As someone who has purchased every iPhone iteration, I can attest to the fact that gorilla glass 5 on the iPhone 7 is just bad, bad, bad. Apple needs to revisit this component supplier and make them change the quality of the glass.

As someone who has purchased every iPhone iteration since the iPhone 4, I can attest to the fact that the glass used on the screens of the phones has been, without exception, impressive in its strength and scratch resistant.

Apple has never confirmed that the used Gorrilla Glass, which is a specific brand, but, if they do, Corning is doing something right.

I have to disagree with you, IdeisSeabright.

You can defer to BGR which spoke at length on the topic. Corning made the glass to resist breaking upon drops, not so much for hairline scratches.

http://bgr.com/2017/02/20/iphone-7-screen-protector-needed-easily-scratched/

dkindle1 wrote:

I have to disagree with you, IdeisSeabright.

You can defer to BGR which spoke at length on the topic. Corning made the glass to resist breaking upon drops, not so much for hairline scratches.

A) We don't know for certain that it's a Corning product and B) why on earth would I need to defer to BGR (never big Apple supporters, by the way) on my own opinion? I know what I've experienced.

You certainly don't have to do anything you don't want to. I think it's reasonable to assume Apple is using Corning glass but no way to be 100% for sure. I have had the first gen iPhone, so I have you one up on the iPhone 4. The iPhone 7 is the easiest to scratch. That's my experience and I've observed it with countless others.

Here is further research in gorilla glass 5; a statement directly from Corning:

Gorilla Glass 5 is designed to improve the drop performance and not necessarily designed to improve the scratch performance.

dkindle1 wrote:

I think it's reasonable to assume Apple is using Corning glass

Why?

I have had the first gen iPhone, so I have you one up on the iPhone 4.

I think it's a distinction with out much of a difference. But, if it makes you happy to think this is a contest and that you won a point, that's your option.

The iPhone 7 is the easiest to scratch. That's my experience and I've observed it with countless others.

I spent 10 years managing the service/repair department for a retail location for a major cellular provider. I have more experience with damaged phones than most people.

Here is further research in gorilla glass 5; a statement directly from Corning:

Gorilla Glass 5 is designed to improve the drop performance and not necessarily designed to improve the scratch performance.

Unless and until there is verification that Apple uses Gorilla Glass, while this statement may be true, it's also not terrible relevant.

Even my iPhone 7 is having hairline scratches on front screen. The quality of the glass is worst. It is worthless. I spoke to Apple customer care and I heard many different answers from them. They just trying to escape from providing the warranty (repair/replace). I wonder why Apple is charging that much cost while they can't provide quality glass screen.

This is the very bad experience to me with Apple iPhone7. The support that I got from customer support is not good.

I am a returning apple iPhone customer. I have noticed some lower quality aspects of the the Apple product and the screen is one of them compared to the competitors. I had a plastic pen in my pocket with my phone and the other plastic scratched the screen. I was waiting for my screen protector to arrive since I didn't like the other one I purchased. I hope they do some improvements to the screen since it was other loyal Apple users who convinced me to return to using Apple again.

I recently bought the IPhone 7 not even a month ago. It already has fine scratches on it. I've never had this problem with any other phone I've bought. I'm usually an android person but I was talked into giving Apply a try. They want $800 for the phone, an extra $100 something for Apple care. I figured for an $800 phone I wouldn't have to worry about it being trash enough to have to spend another $100 for apple care. Big mistake because now they want $130 to replace my screen. I've never been more disappointed. I switched from apple to android a couple years ago. Decided to give apply another try. My biggest mistake. I will not be purchasing anymore apple products. I'll be sticking to android.

Purchased my iPhone 7 about a month ago and noticed by the second day I had small scratches all over the screen. I can say it's in worse shape than my old 5s which I carried for 4 years without any type of screen protection.

I had the iPhone 6+ before I got my iPhone 7. The iPhone 6+ never had a screen protector and just had a clip on case on it. It was fine had 1 or 2 scratches on it. I didn't reallymind it. Then when I upgraded to the iPhone 7 I had a clip in case on it no screen protector I thought it was fine because I did that with the 6+ plus, I guess not. 4 months later it has so many scratches on it. I've taken such good care of it, but it's still all scratched up. I've never dropped it or scraped anything against it to have so many scratches on it.

Hi Apple

It's been a week I got my iPhone 7plus 128gb. For the first time in 4 years Using iphone product I got scratches on the screen. This is a really bad experience. I used 6plus for more than year. Screen never had a single scratch. Tell me how to remove them.

I am new to apple never use apple before. I am android user and kind of Xiaomi fan, I had a lot of xiaomi products. I saw my friends using this iphone 7 and I fall in love with the sleek/simple design iphone 7. I thought why not giving apple some try. So, I bought iphone 7 matte colour 2 weeks ago and I do put on tempered glass protector on the screen but I planning to change the tempered glass to thin screen protector but somehow while waiting for the screen protector deliver to me I notice hairline scratches middle on front screen (perhaps caused when it in out from my pocket). I use Redmi Note 3 before and never happened to this affordable phone compared to high end iphone 7. Not a good way to impress new apple users, i didn't regret but very much disappointing.

Same here. I realized the very thin scratches under direct sunlight. It made me surprised and thinking for some moments, then checking and checking again - hoping that my eyes were wrong. But, the scratches have been there.

I took care of it like a baby. Now I don’t know what to do. Just feeling disappointed. Like the other folks: bought an iPhone regarding its high quality compared to others. Now it seems like a myth.

Seemed like a pretty good idea. I’d like to consider going back to Android as soon as this crap down for replacement. My iPhone 7+ 128GB Matte Black has also had long thin scratches vertically after two months. Been surprised and having no idea how this could happen easily, since I always took care of it like a baby.