iPhone 7 screen scratches?

Same with mine. The scratches can be seen easily under direct sunlight. And they are so annoying.

And, I have got no idea what to do since the retailer here told me that there’s no cover for the screen.

After studying a bit in order to find an answer of this scratch issue, I’ve found that probably the scratches came from oleophobic coating of the screen - instead of the glass itself. Due to its chemical properties, the coating normally will wear off within two years or less, depending on usage.

Finding this explanation makes me feeling relieved. However, it would be more relieving if Apple themselves gave the explanation.

I have this same issue. Happened on two of my iPhone 7 Jet Black devices that arrived on launch day -- two visible horizontal hairline scratches across the screen that's bugging me. Maybe we had a bad batch?

Apple Support told me to bring it in and get it replaced (or else if I were to get the screen replaced there would be a fee). Any resolution on your half?

Same issue here.. couple of days after I got my jet black 256gb I spotted a perfectly vertical scratch along the screen... 😢 Since it just happened to my gf I searched online and see you have the same issue. I've had every iPhone since 2007 and never once had this kind of scratch. Apple said I need to pay to replace it under limited warranty But then when I came to the store they said I'll have to wait weeks before they can replace my phone.

I've had my iphone 7 for only two weeks in a case and can also already see small hairline scratches on the top of the screen. This screen is way softer than the previous ones! I noticed the cheaper packaging when I open it also. I've had an iphone for 8 years and this is the first I'm disappointed with...

I've had my iPhone 7 for about three weeks. A few days ago I noticed tiny scratches above the front camera and earpiece. I tried looking again and couldn't see them. Then just now standing in Starbucks I notice them again. Seems like certain lighting conditions make them easy to see. Regardless, they're still there. Every iPhone I've ever had since the 4 I've never used screen protectors on. Cases yes, and this has had a case since day one. I've never had a situation where I've ever damaged a phone either. Never have I ever seen one scratch on those previous screens either. Sorely disappointed.

Has there been any resolution to your case or have they just referred to the warranty?

I've had my iphone 7plus 256 gig for almost a month and found a hairline scratch parallel between the buttons. I've had an iphone 6 and an iphone 5c for work and I'm not as careful with those as I am with my personal iPhone 7 plus. My prior two phones were a Samsung Galaxy S6 and S4. Before that, it was iPhones. I thought I would give Apple another try since they have a water resistant phone, better battery life and finally a decent camera. I have never had a scratch with any of those phones until this one. I always keep my phone by itself in a pocket with nothing else. Everything else is separate. If it takes very little to scratch, then the durability of this screen is defective. I hope this isn't a situation where Apple rushed a product out to public to make numbers instead of producing a quality phone. I am going to try the Apple Store this evening to see what they can do.

most disappointed, i am very heart broken. i had many iPhones in the past, and my last iphone 5s managed to get abused so much yet little scratches over 3 years. iPhone 7 less than 12 hours, 2 major scratches, apple can only do a screen replacement ... very very disappointed with the quality of the product.

i am going to do the same. very disappointed with Apple. i had a cheap LG akka phone on standby ... goodness its been through **** and zero scratches on the screen! huh! scratch resistance my foot! i feel ashamed for being a fan of apple products ...

very very bad experience. its all hype ... and lies...

Me 2...got my black 7 plus Super protective but 3 days down the road a Long scratch on screen...please help and advise anyone

I scheduled an appointment with the Apple Store and they replaced my screen. It looks just like I did when I got it. Good service and the screen might be more durable by the looks of it.