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OS Sierra Mac Mail attachments missing

In many of my mails the attachments are missing. I have about 10 imap and pop3 accounts in my mac mail.

I use this for work and get 50-100 emails with attachment from different accounts per day.


I know this is a bug, but does anybody already have a practical solution until bug is fixed?


Thanks

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Oct 5, 2016 3:06 AM

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Question marked as Best reply

Posted on Oct 5, 2016 9:23 AM

Hi Apple Support,


Can we have your immediate attention here, please? One of main mail features is not working, it's a critical issue.


Cheers,

Slaw

90 replies

Nov 27, 2016 3:55 PM in response to felixd10

This was driving me mad, especially when it's been so hard to find any information for such a major issue, but I found the solution further down which seems to have worked and wanted others coming here to prominently see:


Mailbox > Rebuild (your Inbox... or each mailbox you need I guess...?)


They said afterwards in Mail > Preferences > Accounts that Download Attachments was set to None, so they had to set it to All, but mine stayed on All and now my attachments seem to be all appearing fine again. Fingers crossed!

Nov 27, 2016 4:03 PM in response to felixd10

This was driving me mad, especially when it's been so hard to find any information for such a major issue, but I found the solution further down which seems to have worked and wanted others coming here to prominently see:

Mailbox > Rebuild (your Inbox... or each mailbox you need I guess...?)

They said afterwards in Mail > Preferences > Accounts that Download Attachments was set to None, so they had to set it to All, but mine stayed on All and now my attachments seem to be all appearing fine again. Fingers crossed!

OS Sierra Mac Mail attachments missing

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