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How do you input the Apple ID verification code on a macbook? (Mine is OS X Lion 10.7.5)

Hi!


I'm trying to set up my apple ID on my macbook - I open System Preferences - mail, contacts, calendars, click - iCloud - prompted to enter the password for my apple ID.


Then, I receive a pop up message that states: "An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices."


The verification code DOES come thru on my iPad. BUT! I do not have anywhere to input the code on the macbook!


Please help me~ Thank you for any help you can offer.

MacBook, iOS 10

Posted on Oct 6, 2016 4:11 PM

Reply
133 replies

Aug 3, 2017 5:57 AM in response to Kri55y

(This is my first post in more than five years... I was an active user on these forums).


I spent an hour reading this entire thread to address my similar problem. The main problem I had was the darn verification code thing. On the Mac, there is no field for the verification code and while the instructions provided on the pop up screen on other trusted devices says to enter the verification code right after the password, it wasn't working for me.


Until I studied this entire thread.


My problems centered with logging in with my Apple ID but spanned through the iTunes Store, App Store, and iCloud, all on my Mac. By the way, I'm using an 11-inch MacBook Air (Mid-2011) running Yosemite 10.10.5.


Here's what I did and my experience:



0.First I went to System Preferences to configure iCloud. Someone on this thread said to log out and log back in. Apparently I was never signed in to iCloud to begin with on my Mac because of the failed login issue. So I attempted to login to iCloud with my Apple ID and password and you know what happened? A new dialog box popped up with a field to enter the verification code! Upon doing that, I was able to complete iCloud login successfully.


0.Second, I proceeded to iTunes so that I could complete my business there. I was trying to access my account but could not because you know why. Previously I was unsuccessful. But after doing the previous step, and then logging in, I followed the directions provided by someone on this thread which was to first input your User ID and password,, click log in, and wait for the verification code on your other trusted device. When you get the code, go back to your Mac and delete the password you just put in and re-type the password followed by the verification code after it, with no spaces and on the same field as stated in this thread. There was no pop op box for a verification code like with iCloud setup, but it worked this time and I was able to finally get into my iTunes account.


0.Finally, the App Store where I had been trying to download OS Sierra to upgrade my software. Of course, I wasn't able to do this because of the Apple ID verification issue. But because I had done my step one of going to System Preferences to setup iCloud first, I was now able to successfully log in to the App Store following the procedures in step two above.

Sadly, while the solution worked initially, I am back to square one for some reason. I have DSL so downloading OS Sierra at approximately 5GB takes a long time. I left it downloading overnight to find in the morning that it had only progressed 34%. When I came home in the evening to check on the status, I found the download had stopped due to an error. I tried to resume the download and got a"-1004" error notice (which I looked up elsewhere on the Apple Support Communities for a solution but I decided to not bother with it) so I shut down my computer and restarted. Going back to the App Store, I checked for purchased downloads but did not find OS Sierra. I did find it in the updates list as a free upgrade and clicking on the corresponding button prompted me to log in with my Apple ID. I did the trick of deleting the password and re-entering the password followed by the verification code but to no avail.


So? I'm back, in a sense, to where I started! (I even tried to log out of iCloud and start over to reset the successful process I previously had done. I got iCloud up and running again but no App Store access. I didn't check iTunes because I wanted to leave it alone.).


The mystery continues...


I contacted Apple directly via email to share my issue. If they provide a solution not shared here, I will post back.

Aug 20, 2017 4:09 PM in response to NELSON2878

I FIGURED IT OUT!

"Type your password followed by the verification code shown on your other devices." Is the message you see. We insert it at the end of your password! ok duh we get this after a quick google. The answer to the question you are asking is this:


Exit the icloud preferences by clicking the go back Arrow (top left corner of pref. window), it will take you to System Preferences main menu, and then click the right arrow to go back into the icloud preference.

You now should have the ENTER PASSWORD field again instead of just the stupid message with no where to type.


Now,


Visit https://appleid.apple.com/ and sign in. You will receive a verification code on your secondary device.


Go back to icloud preferences and now insert your password followed by the verification code with no space in-between the two.


Ta da! =)

Aug 22, 2017 1:15 PM in response to gail from maine

I am on MacBook Air OS Sierra. I am trying to log into iCloud. When I enter my user name and password I get a screen that says someone is trying to log into my account. Enter the code into the website. But there is no place to enter the code. It just goes back to login screen. I tried to enter the password with the code directly behind with no spaces and it says wrong password entered.

Aug 23, 2017 4:09 AM in response to Pismo 900

So my problem has surfaced in a different section and A different OS…



In iTunes using Mac OS X Snow Leopard (10.6.8), I wanted to authorize my computer because I recently the authorized all my computers since some of the macs I no longer own still are authorize. When I click off the rice, of course, it asks me to input my Apple ID and passport! I do the first step and then I get a notification on one of my trusted devices, in this case my iPhone, and it asks me to input the verification code after the password but when I do so, after I click "authorize" again?


It says I have typed in the wrong password, and also, after only typing it in once it says that I have tried entering my password incorrectly multiple times and must reset my password! (And there is no option to try again! Only the "forgot password?" button).


This issue is very frustrating and I think Apple needs to either get rid of this verification code process or find some other way for security!


By the way, per my previous post, I never received the solution from Apple support…

Sep 7, 2017 4:13 PM in response to NELSON2878

This may be the solution to all of her headaches with two factor authentication!



http://osxdaily.com/2016/08/17/disable-two-factor-authentication-apple-id/


I just turned it off because I couldn't even login to Apple Support Communities without the two factor authentication and it wasn't working for me so I just completely turned it off.


I will report back here to see if this solves the issues I've previously posted with the Mac App Store , iTunes authorization, etc.


Death to two factor authentication!


😝


Pismo 900

Sep 7, 2017 4:45 PM in response to Pismo 900

Turning off Two-Factor Authentication is not an option for everyone. Some Apple IDs opened after a certain date must use it. Anyone who wants to use a third-party app (whether on their iOS device or Mac, or on their Android or PC) that will access iCloud data must use either Two-Step Verification or Two-Factor Authentication.


Also, turning it off exposes you to unauthorized access to your account. You do not have the protection that comes with Two-Factor or Two-Step. If you look at any other high-traffic sites (Google, Amazon, government sites), they all offer Two-Step or Two-Factor, and some sites require it. You are stripping away an extra level of security by turning it off. And whatever your issue is, turning it off is not a solution.


Best of luck,


GB

Sep 7, 2017 7:59 PM in response to gail from maine

Gail from Maine:


I belong to a special group of users who belong to the visually impaired community. As a blind person, two factor authentication is a huge obstacle to using the Mac and iOS devices in a user friendly way. In almost every instance I have come upon an obstacle requiring two factor authentication, it requires the assistance of a sighted user in order to gain access and even then, results may vary.


Usually a failed attempt. (And I don't always have the luxury of having a sighted person around when I am conducting my business).


For some reason, inputting the verification code is not as straightforward for a blind user as it is for a sighted one. One would think there would be no difference. Apparently, there is. (Something with VoiceOver choosing the wrong box to enter the number or something like that where only a sighted user can confirm that the correct number is being entered into the right box).I discussed this issue with a Senior Advisor from Apple's Accessibility department on a call to Apple Support trying to resolve the issue and turning two factor authentication was the solution provided.


I thought this would also be a great solution to pass along for anyone battling the same headaches.


Granted it is "not": as secure, but strong passwords and security questions can be sufficient enough to prevent unauthorized access to one's account. Not even PayPal or Bank of America use two factor authentication to protect the security of user's account and that information is more sensitive and dangerous to lose to a hacker than your Apple account!


All I know is it suits me and some who may not know that they can turn it off (if their account allows it) now know that it is an option available to them.


Again, I will post back here at a later time to report if my other issues have been solve as a result of deactivating two factor authentication.



Pismo 900

Sep 7, 2017 11:19 PM in response to Pismo 900

Well, you are describing a very specific circumstance that is limited to visually impaired users. And that is something that Apple will address, hopefully.


But turning it off is not a solution for the majority of users, and it is absolutely not a solution for people who are accessing their iCloud data from either third-party apps, or non-Apple devices and computers, or both.


So, to make a blanket statement that has not been qualified is simply not the best solution for most users. If you want to make a point about the issues that a particular group of users are encountering, then state that.


Best of luck,


GB

Sep 18, 2017 2:08 PM in response to NELSON2878

This confused the heck out of me - perhaps because I was trying to rush to do it at work. I'll blame that.


1) You enter your password into your iPad or iphone

2) You are prompted on another device for a code

3) You have no idea where to put the code

4) The answer is re-type your password then append the code with no spaces after your regular password.

5) Voila!

Sep 20, 2017 9:55 AM in response to gail from maine

So Pismo 900 is right. I'm on my macbook trying to use imessage (have it open every day) with the Messages app. In very random apple fashion, it logged off for apparently no reason. Now I can't figure out how to sign back in because the verification code is not being accepted in the password box. I'm already signed in successfully to icloud via the webpage after being prompted with a box to enter the 6 digit numeric passcode. There seems to be a disconnect between icloud and imessage though.


OSX Yosemite 10.10.5

MacPro Mid 2012

16 GB 1600 MHz DDR3

Sep 20, 2017 11:28 AM in response to indiependantfilm

I gave up trying to use Messages on my Mac because of this verification code issue! But it's no problem because I have messages activated and working fine on my iOS devices (I don't even remember if I was asked for a verification code when signing in to messages on my iOS devices with my Apple ID?).


I mention in the previous post that I turned off two factor authentication for my Apple ID but I have not tried to sign in to messages since doing that. I will try to sign in now that two factor authentication is off and see if there are any problems signing in now and will report back later today or tomorrow.


This is the reason why I turned off to factor authentication because it has given me so many headaches! There are other places where I could not do anything because of the authentication issue such as iTunes, The App Store, etc.! I also have not tried to do these tasks since turning off authentication but I will also report here my findings if I'm able to access those things previously inaccessible.

Sep 20, 2017 2:32 PM in response to Pismo 900

But as you can see from the screenprints I provided above, there is no requirement for a Verification Code when you sign into Messages on a Mac. If you mean you had issues getting signed in to Messages on your Mac several years ago, that is because at that time, we had to use an App-Specific password to sign into Messages and FaceTime. That is no longer required.


Cheers,


GB

How do you input the Apple ID verification code on a macbook? (Mine is OS X Lion 10.7.5)

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