No place to enter verification code in iCloud

Hi. Reset my Apple ID password via iphone after someone overseas apparently tried to use it. Now I'm logging in on my Mac. I can enter the new password and receive the verification code on my phone, but there's no place to enter it in iCloud. It says "An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices." But there's nowhere to enter the code.


So stupid! What do I do?

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 20, 2016 12:34 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2016 7:24 PM

What they mean is this...


All in one string >>> passwordverificationcode


Password is 1234567aB and code is 7654, you enter 1234567aB7654

127 replies

Sep 12, 2018 12:19 PM in response to LACAllen

What is particularly worrying about this, is that it means they are storing passwords in clear text, so the user account database can be hacked.


Normally when you enter a password, it is encrypted by a one way hashing, so there's no way to get the password from the hashed version, which is then stored.


When you enter a password, they hash it, and then compare it to what's stored, and if they match, you're in.


However in order to append the 6 digit code to the end, they must be storing it in clear text. Very bad practice indeed these days.


Also, it's really not intuitive, why can't the instructions say to enter "password"+"code" in the password field.


Finally, this 2FA approach they've chosen, unlike google, means that for example to access this discussion board on a PC, I had to fire up my Mac Mini and wait for it to boot, and do all it's stuff so that I could get a code just to access the site. It needs to be offered via email too!


All in all, a really poor user experience, and hours of frustration with a company that's supposed to be easy to use!

Sep 30, 2018 5:27 PM in response to LACAllen

This does not work.
After resetting my Apple password:

When my MAC Book Pro prompts me to tell me it cannot access iCloud, I enter my password. That box goes away or changes and tells me to enter the verification code. I RECEIVE THE CODE ON MY IPHONE BUT...

THERE IS NO LONGER ANY PLACE OR BOX OR FIELD TO ENTER ANY CODE NOR PASSWORD.
I tried to access iCloud through LaunchPad, System preferences.... the same result, nowhere to type anything.
I tried going back to iCloud and starting fresh through that same route where I was able to enter my regular password before I got the verification message .... and enter the entire sequence "passwordverificationcode"... using the verification code I had just received on the iPhone 1 minute prior. It simply told me it was the wrong password.

Nov 23, 2018 12:39 AM in response to LACAllen

OMG this is sooo helpful!! Apple should be clearer on this. I kept waiting for my password to be approved followed by a verification code prompt, as this is how you do it on the iphone when prompted for verification codes. Literally stuck on this for over a year (ashamed to say even more) b/c I just gave up and didn't bother to keep trying as I figured itunes and the app store wasn't all that important on my mac since i have it on my phone. Apple should really be clear that both should be included in the "Password" field and maybe find a way to make the user experience similar on the mac and the iphone for this one.

May 3, 2019 12:12 PM in response to LACAllen

Having the same issue with a 2011 macbook pro I was trying to get cleaned off and with a new clean install of Mac OS Lion (since that's the latest OS it will handle). All has gone well until it asked for my icloud username & password and then it sends the 2-factor authenticate password to my other devices but there is NO place to type that code in on this macbook I'm trying to get going.


I've tried the password+verification code and that doesn't work. Any other ideas out there before I have to call Apple and spend an hour on the phone with them trying to help me figure it out?

Apr 25, 2017 8:42 PM in response to LACAllen

Any thoughts on why it won't work on my old iPod model #:A1367? I followed your (very clear) instructions to the person you were advising regarding their iPhone 4s but when I do enter the password immediately followed by the six-digit code sent to my other device I simply get the same error message stating either invalid username or password. Thank you in advance.

Jul 9, 2017 3:59 PM in response to flythedream

I do wonder if LACAllen has tried his/her/?? translation of the procedure? I still cant get it to work.


Yes I did and as of that date, the process worked, as has been noted.



"An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices."


There is nothing to fix. Are you reacting to the exact same prompt as the OP? This combination of password and verification code is for a specific set of circumstances. It is a workaround supplied by Apple for older OS levels and apps.


If you read the posts, others who have faced the exact same issue as the OP have found it does work. If you are facing a different issue, state it clearly and without the attitude and we can help.


Where are you being asked for your password? What iOS/macOS level? What app? It's possible an app specific password may resolve your issue.


If you simply wish to whine, maybe this link will be of more value to you. There is no Mr. Apple by the way.


Feedback for Apple goes here >>> http://www.apple.com/feedback/

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No place to enter verification code in iCloud

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