No place to enter verification code in iCloud

without access TO OUR OWN ICLOUD!

and you're SHOUTING at me because....?

Being frustrated does not entitle you to display bad behaviour.

If you could be so kind as to share what you are trying to do and where. My solution was for a specific situation and almost 2 years ago. It's possible your issue is different.

The reason this is so complicated is that the solution, which I have found, is counter intuitive. I worked it out with Apple Support in Ireland. They did not know the answer, and because the system I am using is officially obsolete, they will not update their database. I am using 10.9.5 on a MacMini.

THIS IS THE SOLUTION

Enter your Apple ID password when requested.

Choose ALLOW from your other device.

A verification code will be generated on your other device. Note down this code.

When it tells you to enter your password and verification code on your Mac, there is a dialogue box saying OK.

You don't have to enter your password and the verification code into empty space.

CLICK OK, and nothing seems to happen.

THEN as if you are starting the whole process again, ONLY THEN enter your password AND the verification code all in one string with no spaces anywhere i.e. PASSWORD123456 (Where PASSWORD is your password and 123456 is your verification code).

Yes it is very frustrating, and I tried doing it a hundred ways first. It is counter intuitive because you use the passcode generated in your last sign in attempt in the NEXT attempt at logging in.

Good luck.

Andrew

When you are asked for the Verification code on that type of sign in, then once you get the code, press the Back Arrow button to bring up the sign in prompt again.

This time, type in your Apple ID, and then, in the password field type in your password and the verification code (Password123456).

Best,

GB

What is particularly worrying about this, is that it means they are storing passwords in clear text, so the user account database can be hacked.

Normally when you enter a password, it is encrypted by a one way hashing, so there's no way to get the password from the hashed version, which is then stored.

When you enter a password, they hash it, and then compare it to what's stored, and if they match, you're in.

However in order to append the 6 digit code to the end, they must be storing it in clear text. Very bad practice indeed these days.

Also, it's really not intuitive, why can't the instructions say to enter "password"+"code" in the password field.

Finally, this 2FA approach they've chosen, unlike google, means that for example to access this discussion board on a PC, I had to fire up my Mac Mini and wait for it to boot, and do all it's stuff so that I could get a code just to access the site. It needs to be offered via email too!

All in all, a really poor user experience, and hours of frustration with a company that's supposed to be easy to use!

This does not work.
After resetting my Apple password:

When my MAC Book Pro prompts me to tell me it cannot access iCloud, I enter my password. That box goes away or changes and tells me to enter the verification code. I RECEIVE THE CODE ON MY IPHONE BUT...

THERE IS NO LONGER ANY PLACE OR BOX OR FIELD TO ENTER ANY CODE NOR PASSWORD.
I tried to access iCloud through LaunchPad, System preferences.... the same result, nowhere to type anything.
I tried going back to iCloud and starting fresh through that same route where I was able to enter my regular password before I got the verification message .... and enter the entire sequence "passwordverificationcode"... using the verification code I had just received on the iPhone 1 minute prior. It simply told me it was the wrong password.

Tried to edit that and could not .... Here is the updated comment:

This solution does not work.
After resetting my Apple password:

When my MAC Book Pro prompts me to tell me it cannot access iCloud, I enter my password. That box goes away or changes and tells me to enter the verification code.
(not yelling here.... just highlighting)
I RECEIVE THE CODE ON MY IPHONE BUT...

THERE IS NO LONGER ANY PLACE OR BOX OR FIELD TO ENTER ANY CODE NOR PASSWORD.
I tried to access iCloud through LaunchPad, System preferences.... the same result, nowhere to type anything.
SOLUTION: After putting in the regular password, get the verification code from your phone, just hit the back button ......back to that same place where I was able to enter my regular password before I got the verification message .... and enter the entire sequence "passwordverificationcode"... using the verification code I had just received on the iPhone 1 minute prior.
Whew !!!!!

I’m assuming you figured it out based on the date of this thread, but in case others have the same problem, this is what worked for me.

Go into preferences, select iCloud and click the button that says enter iCloud password. Enter your password. This caused a code to be sent to my phone, and the computer popped up a window indicating for me to type in my password and verification code, but did not provide anywhere to type it in. The only option was to select OK and then nothing would happen.

After you type your password, and it brings you to that prompt, click OK (which is the only option) and keep the verification code handy. Click the back button in the iCloud preferences so that it takes you back to general preferences. Click iCloud again. Now that you’re back, click the button again to enter your password, and THIS TIME enter your password and the verification code in all one string (password123456). This worked for me.

OMG this is sooo helpful!! Apple should be clearer on this. I kept waiting for my password to be approved followed by a verification code prompt, as this is how you do it on the iphone when prompted for verification codes. Literally stuck on this for over a year (ashamed to say even more) b/c I just gave up and didn't bother to keep trying as I figured itunes and the app store wasn't all that important on my mac since i have it on my phone. Apple should really be clear that both should be included in the "Password" field and maybe find a way to make the user experience similar on the mac and the iphone for this one.

Just so you know, it is exactly the same on the iPhone and Mac if your Mac is running software that supports it. I'm not exactly sure what level of OS you need on the Mac, but I think you need at least El Capitan to see the separate boxes. Otherwise, you have to type it in the same field as your password.

Best,

GB

Here is what worked for me when I had the same problem. I opened settings>>>icloud and clicked the button to enter my password and did so. The verification was sent to my phone but there was no place to enter it with my password again. I closed out the window and reopened settings>>>icloud and clicked the enter password button again. I entered my password directly followed by the verification code that was sent and it worked!

As others have said, you have to enter your password and the verification code all in one string. Ex: if your password is Apple! and the verification code is 123456 then enter Apple!123456

I have the same problem, but when I try what you said, it tells me that my password is incorrect, even though I JUST changed it and I have it written down and it has been updated on all my other devices.

Hi Apple Community,

I wanted to share this very useful YouTube video. This video helped me sign into the Apple Store (using the verification code) on an old device.

Here is the link:

https://youtu.be/D4M-DxWSnG4

Hey if any of you guys are still reading this, first thank you, this thread helped me not go crazy. And 2nd and most important I found out my “date and time” setting was set to set it yourself. If you check and it is, then changing it to “set automatically ” will fix your login problem!!!! I did this on my iPad that I couldn’t get to work and it’s back to normal :)

Bet it works the same if you need to get into your phone. I have Windows so I can’t say about your computer or not. I’m so annoyed I just wasted almost 2 hours and all I had to do was change the time

There is NO PLACE to type in anything!!! The only open space turns into the System Preference box when you start typing. Apple needs to fix this sh-t. There's no viable answer from anyone on this page.

Your reply is unclear. What are you trying to sign into on your Mac? What selections are you using to get to the sign on screen you are using? What are you referring to when you state "the only open space turns into the System Preference box when you start typing"? At what point in the sign on steps is this occurring?

GB