iOS 10.1 Battery drain

Belisarius,

My phone was fine until I updated to 10.1.1. Battery is running at 92% and was told it was a software problem. I am working with Apple Support and they are trying to come up with a solution... I am not going to reply with a long post, but this is a problem and it needs to be addressed by Apple. Just letting others know a Factory Reset is not a solution from experience. You are on the thread a lot...do you work for Apple?

Some warranty programs are 3 years now for select batches.

Very grateful for the link you sent but alas I am out by 11 months. Not eligible.

Update 9:

Well after hosing my daughters iPhone 5 again by re-installing the backup for all of my daughters stuff, I thought I would get on the horn with apple and run the diagnostics on my particular battery. So what I have is a 4 year old battery which was capable of lasting about 36 hours, but it seems that when the 10.1.1 update was run it developed the problem.

I did a Recovery Mode Factory restore and the phone seemed to be working as it had before the update. Lasting 30-36 hours on a charge in standby. But with the backup re-installed, the phone died inside of 3 minutes and the faulty indicator would say it was charged 100% again.

So Apple ran the diagnostics remotely that are in update 10.2.

My battery came back as faulty with only maximum of 20% charge capability.

Apple Store will do the change out of the battery for $79 bucks.

But that is 2 1/2 hour away. Apple does have an authorized hardware repair in our area, but when I called it was $112.

My instant reaction was Yikes. But upon cooling my head off a bit I realize that they get charged a certain amount by Apple and have to recover their tech cost and make a modicum of money. Plus it saves me 2 1/2 hours in the car or days of sending it in to Apple. So instant gratification at a premium for living in the Awesome place I do with no Apple Store. Trade off.

So tomorrow I will drop the phone for repair and pick it up in the afternoon. Repair is less than 1 hour.

Also will pick up Apple Care + for the new iPad Pro and a Smart Keyboard and nice glass screen protector. Expensive day, but peace of mind will be had.

Great thing is my daughter will be thrilled that her phone will last longer than her old mans or her other sisters phone.

Here is what the Tech said when I asked what he thought was going on with the phone and why I was able to Factory Restore my phone and it was able to function for so long.

About the factory Restore...... "That is a bit odd and it likely refreshed the phone enough to act normal until the deterioration of her battery started to become more apparent to you both. Either way it’s clearly the battery failing so it needs a repair to work appropriately from here on out."

I will update once the new Battery is installed and report on function of the phone at that time.

Remember ... this is nearly a 4 year old battery that has been well used first by my wife and next by kids who are very hard on phones in every way.

Please keep us updated on what Apple Support says Sylvia, because I went to the store in my city and all I got was "well, there's no known issue with your battery, but if you're unhappy with that you can pay for a new one".
That's not the answer I was hoping for honestly, since I don't want to pay for something I didn't ruin.

Hey Apple troll. Everyone sees through your use of techno babble to attempt to hide the source of failures in the phones. Give it up. You're exposed. Everyone needs to stops wasting their time and dollars and have Apple repair or replace the phones. They caused the damage, they know it.

My iPhone has started shutting even when there
is 90% battery -- I know that Apple has acknowledged this issue within certain
phones (mine doesn't fall within those serial numbers) but I've heard a lot of
other people are experiencing the same problem. According to Apple Support my
battery "COINCIDENTLY" was used up at the exact same time this problem began!

I had been wondering if anyone else has had that same "coincidence" happen?

Similar issue - after the update my iPhone 6s has started shutting even when there is 90% battery -- I know that Apple has acknowledged this issue within certain phones (mine doesn't fall within those serial numbers) but, according to Apple Support my
battery "COINCIDENTLY" was used up (end of life) at the exact same time this problem began!

I'm waiting for them to email me a copy of the diagnostics (supposedly the email has to go through security?) ..... I have a very hard time believing that one day my battery is fine and the next, after the update, it's suddenly at it's "natural" end .....

I'm wondering how many people have had that same "coincidence" happen?

Ladyspritz, I will keep in touch. I feel the same way you do. Supposedly, Apple is aware of the problem, but Apple Support Supervisor does not know when an upgrade to help will be out. I did remove Apps that I do not really use and will clear out Safari often and that has helped somewhat. I charged my phone this morning at 100% and it is now 2:15pm MST and I am at 90%. I have been texting, on FB and reading my email. Good Luck!

Not certain of the coverage exactly.

Apple tech said I was covered on the battery for a year.

The service center said it was only for 90 days.

I am confused.

Apple Approved service. Apple Battery replacement.

Thoughts?

Charging up right now. Took just over 1 hr. for the install with a few people in front of me.

Total Cost was 79.99 for the Apple Battery. 30 for the labor at the service center. Plus tax. Just about $114

Would have been only the $79.99 at an Apple Store.

Not at all dear Sylvia. Doing grad studies (strategic studies and advanced critical thinking, keeping the nation safe) and it takes seconds to glance and respond. it is most unfortunate if you are experiencing drain. Then there is battery failure. Once that battery health spirals down, there is not comeback possible. More answers for you at http://batteryuniversity.com/learn/article/batteries_will_eventually_die_but_whe n_and_how

Adrian, looking at the analysis, PG deserves a thumbs down as a battery killer. 28% drain with peaking pulses is just asking to kill any battery..

http://batteryuniversity.com/learn/article/why_does_pokemon_go_rob_so_much_batte ry_power

"Pokémon Go stresses the battery more than other uses in requesting deep cycles prompted by long playtimes. The game requires almost constant communication with the towers to maintain internet connection. Other applications are typically shorter in duration. Figure 1 compares the average battery drain of typical smartphone applications with Pokémon Go."

"The analysis is based on crowdsource data and users experience. Pokémon Go has one of the highest battery drain rate. The average battery level loss is 28% per hour."

.

According to Apple Support my battery "COINCIDENTLY" was used up at the exact same time this problem began!

I had been wondering if anyone else has had that same "coincidence" happen?

I have. iPhone 5, iOS 7. As soon as I installed it, it was drained in hours, overheating. I had Apple Care, battery replaced, then issue gone. Be it was a sub 6 months old phone. I then join the older macworld forums and joined hundreds of upset users. Took me years to revert back to science roots and realized, yes it just happends. But also, any installation stresses a battery BEYOND BELIEF. The technical word used by energy PhD gurus is 'stress.'

Lindyball, the high ballpark is some 1000 iPhones are replaced weekly, and batteries are a part of reality. So yes, 1000 will fail during the iOS 10 release, 10.1, 10.2 10.5, iOS 11 and maybe 2000 during iOS 12 release.

The data is derived from Apple's warranty numbers (3.5%) vs Profit (250 million) vs iPhone ops share (60%).

"Hey Apple troll. Everyone sees through your use of techno babble to attempt to hide the source of failures in the phones. Give it up. You're exposed. Everyone needs to stops wasting their time and dollars and have Apple repair or replace the phones. They caused the damage, they know it. "

Once your battery is replaced and your phone is working, I will be laughing even though you do not return to update. Your adjectives will come to your mind as reflective of your skillsets. You know NOTHING of Li Ion technology, you do not even know what "Stress" means to Li Ion plates..battery University is a good start.

In the end, if you get your problem resolved, will be happy for you and well past your condescending remarks.

My battery is fine (runs at 92%). Had is diagnosed three times. Problem started with the 10.1.1 update. Just had it diagnosed on Friday. Battery still at 92%. Software issue. That is the bottom line.

Belisarius, if only 3.5% of Apple products fail each year then why do you advocate taking out AppleCare which is at least 10% of the purchase price and only gives one extra year protection? Especially as many network carriers/providers offer subsidised upgrades after two years anyway. I realise you also get accidental damage cover but there is a fairly hefty excess applied to this and I'm sure you could get more cost effective insurance on the open market.

Regards

Caltor