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iOS 10.1 Battery drain

Hello.


Updated my iPhone 5 to iOS10.1 and have been having battery problems.


1 - It jumps from 30% charge to 1% in a few seconds then shuts down.


Now here is the stranger part.


As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.


So it goes from zero charge to 30% in the time it takes to reboot? Strange.


2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.



Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

Reply
1,950 replies

Jan 3, 2017 5:04 AM in response to Mjolcresure

well, okay, at least someone is lurking around this forum, and moderates comments, that are not "proper", or "speculative". Sorry for that, my bad, etc. So, here is my "technical question" again, this time "to the community": does anybody on this forum have any official informations, that the battery drain will issue be fixed in the next patch? Or any rumors at least? My i5s did again turn off yesterday, after reachnig 15% of the battery. The battery is 3 months old, the iOs is 10.1.1. With the old battery, and iOs 9.x the power was drained fastly (about 4-6 hours from 100% to 10%), but at least it was drained steadily, and turned off when expected: at 1%. My phone is not reliable for at least 2 months now, turning off at least once a week without any warning, when reaching 20-15% of the battery.

Jan 3, 2017 5:45 AM in response to Mjolcresure

Hello, anyone getting "An unexpected error has occurred" when trying to access the last page on this thread?


Anyway, feedback:


My phone with new battery appears to be working well for now. Even playing Pokémon Go. All that is left for me to do now is to update you all if anything changes.


Rest assured I am really putting the new battery through its paces.


I disagree with Belisarius - if an app is causing excessive drain and potentially prematurely ending battery's lives, then it should be pulled from the App store.


This is what I thought happened when an app was submitted for publishing, it was tested and checked to ensure that it worked and caused no damage to the device.


Much as it would pain me to stop playing the game, I would rather my phone's battery not die!


Belisarius, looks like Apple have their work cut out for them in terms of batteries, I have just read the poor battery life reviews the new MacBooks are getting and the fact that Apple removed the "Time Remaining" battery indicator on Sierra.


Shocking, pardon the electrical pun.


Adrian.

Jan 3, 2017 6:04 AM in response to genya78

Apple does not speak about stuff like this unless there is an announcement. We as users have to wait for whatever announcements they have.


We just can add our voices here and they will decide if the issue is significant or not as in the case with the Battery Replacement Programs for a limited number of 6S phones which were built with faulty batteries or the iPhone 5 battery replacement program for those models that had a faulty battery.


When there is rapid discharge and shutdowns being seen it can be due to erratic battery behavior of a failing battery. Not always though. Something however is not getting proper information from the Battery Controller and this erratic behavior is also leading to spontaneous shutdowns. The battery indicator may or may not have good information to work with.


This problem is likely a battery issue as much as anything. The tech at Apple told me that upgrades sometimes reveal an underlying issue when the upgrade is installed. This certainly is our experience. Our battery was shot and failing which was why the battery indicator showed the phone rapidly draining with Sudden shutoffs. The battery and indicator were unstable and failing at below 20% reserves. I did the Factory Restore which allowed for things to come back to proper function for a time, but every time I put the backup of data back on the phone, the phone would start with the erratic behavior again. Apple ran their remote diagnostics on the battery. Mine was at less than 20% and failing.


For others there seems to be no underlying battery issue since their batteries being tested at 80-90%. Such issues can sometimes be fixed by with a Recovery-Mode Factory Restore. Do a backup first. I like to do a backup to my computer and another backup to the cloud. Then if I go to an Apple Store, the genius bar can pull down and setup the phone because my phone data is in the cloud.


You will want to log this problem right away with Apple Support.


Download the Apple Support App onto your phone if you can't make it to an Apple Store right away.


Get on the Chat with Apple Support on the support app and have them run a battery diagnostic.

If your battery is merely 3 months old, you may be under warranty and can get another one on them, but you likely will need to move fast. There is only 90 day warranty on a battery I was told. They should have data on when it was installed in their system if the battery you installed was an Apple Authorized battery at an apple store or authorized apple repair shop. If it wasn't, they won't touch your phone again.


If it was not Apple Battery you installed and you did a battery swap at somewhere like Batteries Plus where they use Rayovac Li Ion batteries, you should have a 6 month warranty for a battery replacement.

Jan 3, 2017 6:02 AM in response to genya78

genya78 wrote:


well, okay, at least someone is lurking around this forum, and moderates comments, that are not "proper", or "speculative". Sorry for that, my bad, etc. So, here is my "technical question" again, this time "to the community": does anybody on this forum have any official informations, that the battery drain will issue be fixed in the next patch? Or any rumors at least?

This is a user-to-user forum. No one here speaks for Apple. Rumors and speculation are prohibited by the Terms of Use to which we all agreed when we signed up. The only people who can remove posts as the Hosts, the Apple employees in charge of keeping order in these forums.

Jan 3, 2017 6:07 AM in response to paikinator

paikinator wrote:


We just can add our voices here and they will decide if the issue is significant or not as in the case with the Battery Replacement Programs for a limited number of 6S phones which were built with faulty batteries or the iPhone 5 battery replacement program for those models that had a faulty battery.

Adding "your voice here", while possibly cathartic, doesn't do much. The Hosts are only looking to see if you have stuck to the terms of Use. They don't report anything to the engineers. If you want Apple to be aware of your problem, you need to either call Apple Support or make an appointment at the Genius Bar at your local Apple Store. Those contacts are logged, compiled and examined.



There is only 90 day warranty on a battery I was told.

iPhones come with a 1-year warranty, that includes the battery. If you get AppleCare, the warranty is two years. When you have the battery replaced, the warranty is the balance of the warranty on the phone or 90 days, whichever is longer. You would only have a 90-day warranty on the battery if your phone's warranty had less than 90 days left on it or was out of warranty entirely.

Jan 3, 2017 6:13 AM in response to IdrisSeabright

Adding "your voice here", while possibly cathartic, doesn't do much. The Hosts are only looking to see if you have stuck to the terms of Use. They don't report anything to the engineers. If you want Apple to be aware of your problem, you need to either call Apple Support or make an appointment at the Genius Bar at your local Apple Store. Those contacts are logged, compiled and examined.

Thanks for that clarification.

Perhaps that was imprecise, which is why below I reiterated "You will want to log this problem right away with Apple Support."


You would only have a 90-day warranty on the battery if your phone's warranty had less than 90 days left on it or was out of warranty entirely.

I would assume a 3 year old 5S with a battery that was installed 3 months ago would be bumping up against its warranty of 90 days which is why I advised urgency in seeking help with the 5S battery issue and having Apple run a diagnostic.

Jan 3, 2017 6:14 AM in response to genya78

"well, okay, at least someone is lurking around this forum, and moderates comments, that are not "proper", or "speculative". Sorry for that, my bad, etc. So, here is my "technical question" again, this time "to the community": does anybody on this forum have any official informations, that the battery drain will issue be fixed in the next patch? Or any rumors at least? My i5s did again turn off yesterday, after reachnig 15% of the battery. The battery is 3 months old, the iOs is 10.1.1. With the old battery, and iOs 9.x the power was drained fastly (about 4-6 hours from 100% to 10%), but at least it was drained steadily, and turned off when expected: at 1%. My phone is not reliable for at least 2 months now, turning off at least once a week without any warning, when reaching 20-15% of the battery.

Genya, are you sure that your 3 months old battery in iPhone 5s was only giving you 4-6 hours? Are there any rapid draining social media apps? iPhone 5S usually delivers 10-15 with moderate usage.


There is information out there, I attempted twice to post it and cheer members that may benefit from it, but they were deleted. You will have to google your search terms under Google News.

Jan 3, 2017 6:19 AM in response to IdrisSeabright

okay, no offense, although i did not expect any answer from apple, but from the original poster, who linked the rumors about 10.3; probably my last sentence could be misunderstandood by apple. Whatever, thanks for your answer, but this all i have read already, i am following the topic since the 13th page (we have now like ~90?), in hope of some breadcrumbs of a software fix.


As i see, the problem still exists, and not only for me. The replacement battery is not Apple's, and still has something like 2-3 months of warranty, although i am mostly sure, that this is not the battery's fault, rather the iOs. As i already wrote, my previous, faulty battery was draining fast, but there were NO sudden turn-offs at 15-20%, the drain went steadily to the zero percent.


Anyways, I will wait for the 10.3, if the problem persists, I will try to get an earlier iOs, if not possible, then (blasphemy) a jailbreak, and then i can be sure, that it is not the battery. But in this last case i'll have to reconsider my upgrade plans to a i6s

Jan 3, 2017 6:25 AM in response to genya78

Genya, you were getting terrible battery life. My Gf, beaten old iPhone 5 with iOS 10 lasts a good 10+ hours with moderate to heavy usage. Your iphone 5S has a better processor, twice as fast, more efficient, better NAND and RAM, and should last you 20 hrs or so. 10 with social media.


And if indeed you placed inside a non-Apple battery, all bets are off. You can check 3d party macworld forums, they never work well. They may be 1/3 of the price but also 1/3 of life.. You are welcome to google NuPower battery issues. Sold via OWC, these 3d party are the cheapest of cheap batteries sold at pretentious rates and rated for months of usage, not years. tried them, garbaged them, it did not even matter getting new ones for free, they were crappy, ad crappy MC microprocessors on them.

Jan 3, 2017 6:28 AM in response to _Belisarius___

no, no, my 3-months old battery lasts quite good, from 100 to 20 it lasts like 12-24 hours, depending on usage (last time it lasted for like 48 hours, in standby), but when it reaches 15-20%, it turns off without any warning (iOS 10.1.1). My previuos, faulty battery was lasting like 4-6 hours (from 100% to zero, no unawared turn-offs, iOS 9.x). Beside this, i am not using any massive apps, sometimes viber, rather rarely messenger. Beside this music, bank-transfers 1-2 times a month, and some facebook-over-safari. Nothing new on my phone.

I saw your informations, answered it, but my comment was also removed 😉

Jan 3, 2017 6:33 AM in response to _Belisarius___

so you say, hundreds/thousands of batteries delivered with genuine, brand new phones are also crappy, and shut down under 20-30%? I think i am misunderstood again, so:


- old battery, apple, first 2 years, from 100% to 0%: 12-16 hours, after 2 years 4-6 hours.

- new battery: from 100% to 20-30% lasts about 12-20 hours, then it shuts off suddenly, no warning, at ~20%. I never said, it lasts only 4 hours, all i said was, that it shuts off at 20%, and this issue started when i updated to 10.1. And 90 pages of users say the same

Jan 3, 2017 6:48 AM in response to paikinator

This problem is likely a battery issue as much as anything. The tech at Apple told me that upgrades sometimes reveal an underlying issue when the upgrade is installed. This certainly is our experience. Our battery was shot and failing which was why the battery indicator showed the phone rapidly draining with Sudden shutoffs. The battery and indicator were unstable and failing at below 20% reserves. I did the Factory Restore which allowed for things to come back to proper function for a time, but every time I put the backup of data back on the phone, the phone would start with the erratic behavior again. Apple ran their remote diagnostics on the battery. Mine was at less than 20% and failing.

I like the way you came back 180 degree to incorporate the battery-fail scenario I first hinted to you. There are surely several types of issues going on:


1- Battery drain, no sudden shutdown, good battery life (90+)

2- Battery drain, sudden shutdown, good battery life (90+)

3- Battery drain, no sudden shutdown, declining battery life (60-90)

4- Battery drain, sudden shutdowns, poor battery life (anything below 60)

5- No battery drain, sudden shutdown, good battery life

6- No battery drain, sudden shutdown, declining or poor battery life


Perhaps a patch can fix issues for those with Scenario 2, 5 and 6. What we do know is that continuous battery drain, or anything 1-4, = rapid discharge. Rapid mAh discharge kills Li-Ion batteries. Some readers dislike technical jargon, but it is reality. A leaking fuel tank will never get your car far.


Interesting that the PG technical data, plus facebook, or PG and Navigation are sufficient at 60% drain to reduce a Li Ion cycle life from 300-500 to 100-300 tops. I had no idea that Battery University folks were already studying the Killewr battery App scenarios..

Jan 3, 2017 6:55 AM in response to losdelrock

I disagree with Belisarius - if an app is causing excessive drain and potentially prematurely ending battery's lives, then it should be pulled from the App store.


This is what I thought happened when an app was submitted for publishing, it was tested and checked to ensure that it worked and caused no damage to the device.


Much as it would pain me to stop playing the game, I would rather my phone's battery not die!


Belisarius, looks like Apple have their work cut out for them in terms of batteries, I have just read the poor battery life reviews the new MacBooks are getting and the fact that Apple removed the "Time Remaining" battery indicator on Sierra.


Adrian, you are not at all disagreeing with me. I never made any comments about App development and App stores. All I did is forward you the Pokemon Go data which shows it at 28% with cycle impulses a brutal demand. Add to it GPS/Navigation (as people use both when playing) and they are frying their own batteries. You agree with that.


The App development process, and trial, is outside this forum purpose. But there are 22 mobile iOS platforms, 500+ millions iPhones, 100 million plus Android and iPhone Pokemon Go players, etc. The App developers likely checked iOS functionality, not hardware impact. And no, it is not Apple's role to simulate 22 hardware configuration versions.


Am super glad you are reading on batterie in other areas. I see how your approach to the issue has become more technical.


but, user beware. PG is an energyvore monster. And the older the phone, 6, 5S and 5, the more the load it places on the ARM x CPU, antenna and the battery...

Jan 3, 2017 7:11 AM in response to Mjolcresure

Hello All! I just wanted to follow up with my current success story (4 days so far). I have an iPhone 5 and had the crazy/sporadic battery drain/shut off issue after updating to iOS 10 and up. Maddening to say the least. The Battery Life app had varying responses that my battery was on the low side of good to bad. I dropped Apple Care a long time ago as it got to the point that were anything to go horribly wrong I'd upgrade anyway.


Anyway...I decided to try and replace my own battery. Battery plus tools $25 from that site with the smile on the delivery boxes. $25 attempt vs hundreds. Either way I figured I might end up having to choose a new phone. Well, I changed the battery successfully and so far (again it's only been 4 days) my phone is behaving as a phone should. No sporadic battery percentage jumps, no miscellaneous cut offs, no unusually hot phone backing. The original battery had a "born on" date of 2/2014.


This was all I did. No factory resets/re-installation of any of the versions of iOS. I did go hunting for any hidden battery drain in the apps I have such as location settings I hadn't turned off and things of that nature. Only found where Instagram was linked to my FB account (which FB is usually in logged out state). Unlinked, didn't seem to behave any differently so can only assume that wasn't a culprit?


Here's hoping this was all it took for my particular circumstance. I still check my phone periodically just to make sure and yes, for the first 2 days it really did shock me that with the same usage as before the swap I had considerable battery life left. Even friends were amused by my reaction but hey, when you really don't know how long you'll have an operational phone...I hope everyone else finds resolve (and I hope this continues to prove a success for myself)!

Jan 3, 2017 7:18 AM in response to heffermarie

As much as it is appreciated hearing that replacing the battery work, I would use a soft foam roller to smack and ask you "what did you do?" https://www.amazon.ca/GENUINE-OEM-ORIGINAL-STANDARD-INTERNAL/product-reviews/B00 DD0QF9Y/ref=cm_cr_arp_d_hist_1?showViewpoints=1&filterByStar=one_star&pageNumber =1


Those battery kits are 20-25 as you say, but I picked one example of a third of users with poor effects- on Amazon. So in the world of batteries, there is Ladas, KIAs, Hondas, BMWs and Bugattis. The 3d party ones tend to be Ladas and only last a few cycles. Same as the NuPower battery pack. Unless Genuine Apple (about 80$), they are the lowest grade battery possible. If it works for you, great. I just hope it does not drool liquid inside it.


regards

iOS 10.1 Battery drain

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