Level 1

117 points

iOS 10.1 Battery drain

Hello.

Updated my iPhone 5 to iOS10.1 and have been having battery problems.

1 - It jumps from 30% charge to 1% in a few seconds then shuts down.

Now here is the stranger part.

As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.

So it goes from zero charge to 30% in the time it takes to reboot? Strange.

2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.

Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

Top-ranking reply

_Belisarius___

Level 1

8 points

Posted on Jan 30, 2018 4:44 AM

Hello genya,

Yes, it was batteries all along. New batteries resolved the issues. iOS 10 only hid it. Myself and a few other Apple customers worked hundreds of hours to bring this in the open with proof. You likely read some articles I contributed to. Key in this process was 'proof.' Some of us had no coding science but enough electrical knowledge and studies to identify the battery as the only possible culprit. Hopefully when you left the forum a year ago you went and changed the battery, not the phone. Some geniuses knew, some did not. Either case, in the end, Sr Apple management made the decision we wished for: full admission and a solution. My preferred solution is a new tech, solid state batteries, will see about that.

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1,950 replies

plsvn

Level 1

22 points

Dec 20, 2016 5:00 AM in response to AppleYoda

well... as far as I understand (... actually just guess 😝 ) Apple explanation, the battery *might* indeed be (at least part of) the issue

they say there's a bunch of 6s with "defective" batteries and the shutdown actually is a security feature of iOS

might be indeed that the "security feature" part got "stronger" in iOS 10.x so that some batteries do not meet anymore the requirement and a shutdown is triggered

my iPhone actually shuts down, when battery is at or below 30%, *only* if I start a call or launch any app that uses any "radio" (WiFi or GPS) which are the most demanding on battery (games apart, which I don't use)

Dec 20, 2016 7:27 AM in response to mickaelFrance

Yes, it looks something like a single finger raised firmly in the air. 😉

Dec 20, 2016 7:50 AM in response to Mjolcresure

Same problem now with iOS 10.2. Battery has also been checked and is fine. Apple tech suggested it might be a firmware issue which means getting a new phone. Not an option I was looking for.

Dec 20, 2016 7:56 AM in response to AppleYoda

APPLE APPLE APPLE - HELP HELP HELP

we are your best fans who don't want to switch to any android phones. We have loved our iPhones UNTIL NOW

Please respond to us- HOW WILL THIS BE ADDRESSED and WHEN?

RD133

Level 1

17 points

Dec 20, 2016 8:09 AM in response to TheHills.ca

So... if it's a firmware issue, Apple should be held responsible. I won't buy a new iPhone just because its the "solution". Apple should replace every defective equipment that came across this issue. It's not difficult for Apple to probe our devices to check if we had these battery issues...and basic log should do the trick.

Anyone tryed the beta for iOS 10.2.1? And fix on that?

rth1146

Level 1

4 points

Dec 20, 2016 9:28 AM in response to Mjolcresure

Having the same issue, and no word from apple on a fix. Battery is healthy, based on Apple test.

APPLE, you should at least offer a statement about this!

Dec 20, 2016 9:30 AM in response to Mjolcresure

Apple, will there be an update fix for the battery drain? My poor 6 Plus needs some help. Apple Store Rep was wonderful and tried to help me the best that they could. Thanks for helping with this problem...and my iPhone thanks you too!

Dec 20, 2016 10:32 AM in response to Mjolcresure

Mein iPhone 6 macht Probleme seit über 3 Wochen das Handy geht einfach aus obwohl es 30 % hat dannach 0

Dec 20, 2016 12:05 PM in response to Mjolcresure

I am having this same problem and it's so frustrating. I've been an apple user for the last 10 years - everything from my macbook pro to my ipad to my phone, but this issue is seriously making me consider switching to an android like my husband has. Not only does his phone take much better photos, but his battery is reliable. I took my phone in to an authorized apple service provider who ran a battery test on it and said my battery was healthy and is not eligible for the replacement battery. PLEASE HELP!

Dec 20, 2016 12:20 PM in response to beccarock8

I am trying to hang in there with Apple. My husband went last week and got an Android phone. Hoping Apple will figure this out soon! Come on Apple! You can fix this battery problem for us!!

fahn5150

Level 1

15 points

Dec 20, 2016 12:48 PM in response to Mjolcresure

I didn't read all the posts, but did anyone try to recalibrate the battery? it worked for me.

1.- Use your phone until the battery is completely drain. Even when it turn itself off, try to turn it on again.

2.- Recharge completely without using your phone and leave it charging for 2 hours after its full (overnight)

repeat twice, the battery should be recalibrated.

Dec 20, 2016 12:59 PM in response to plsvn

Does Samsung make batteries for the iPhone? Maybe that's why they trigger a self destruct shutdown sequence in iOS 10. My iPhone completely blacked out with over 40% battery. Then I turned it on again it said over 30% then completely passed out like a drunk sailor. At this point a galaxy S / note 8 should be the fix.

csl

Level 1

13 points

Dec 20, 2016 1:32 PM in response to fahn5150

I have tried to recalibrate battery with the 10.1.1 update after I first noticed the problem. It had no effect. My iPhone 6 (128GB) behaves normally until I get to ~30 % charge (sometime more and sometimes less) and then it rapidly looses remaining charge and shuts down if I don't get it plugged in. Brief recharging (on the order of 2 mins and the battery reads at or above 30%.

Dec 20, 2016 1:33 PM in response to fahn5150

Hi fahn5150,

Thank you so much for your tip! I am going to try your tip today. When you state do this twice, do you mean after charging your phone to 100% let it run down again without using your phone right away? Thanks so much!

1Ro-Ro

Level 1

8 points

Dec 20, 2016 1:39 PM in response to Mjolcresure

Wish Apple would own up to the 6 issue, and not just the 6s. I went onto the site to check if my battery would be covered and it's not. Said that I missed the manufacture date range recall. So frustrating! I've done a complete reset and added my apps back to the phone and still having the issue of it shutting down at 30% down to 1% and then turning it back on with 29% remaining. Just did it during my lunch.

Won't be upgrading my phone to anything Apple until they find a solution and own up to this mess. Either fix the iOS updates or replace our batteries. Oh, BTW... camera is having issues too with fuzziness and also crashing my phone, but yet, again, my phone is not covered under their replacement warranty.

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iOS 10.1 Battery drain