iOS 10.1 Battery drain

For those of you who got a battery replacement, did it fix the 30% bug?

Well, it just happened to me just now with 30% battery remaining. I tryed one thing: kept forcing hard reset (after it shutdown unexpectedly) and it got on again displaying 36%. Then it turned off again. I repeated these procedures for 2-3 times. Now it stood on, showing proper percentage e decreasing as expected. These repeated shutdows might damage the phone somehow. I don't know.

Another thing...goto Settings>Privacy>Diagnostics & usage>diagnostics and usage data. Search for a low battery log. In the second and fourth line you should see bug_type "120". So Apple? ***? Nothing to say about this?

I can confirm same results in checking diagnostics for "low battery log". iPhone 6.

So Apple you have time to delete my previous posts from earlier but not to respond to your consumers? hmm Again this is my opinion and I am entitled to it. We pay so much money for these phones and can't get an explanation or even anything to make us feel like we aren't being ignored. I have been on the phone and even created a Twitter account to communicate with Apple about my phone constantly shutting off on different battery percentage. I don't have a reliable phone anymore. It's frustrating. After tagging them on twitter i received a message saying to send them a direct message which i did. After performing the diagnostics i was told my battery is consumed and i can take it to an apple location or mail my phone in. The issue is more than a few phones. When are we gonna get a statement from Apple?

Looks like the 4s had this issue on IOS 8.2:

iOS 8.2 bug type 120 on iPhone 4S? iPhone randomly turns off? Help me

I have no idea if my post will be deleted, the censors appear to be trigger happy today or have had a talking to from their superiors.

Adrian.

Let's see if a bit of humour gets past the censors.

I guess at this moment in time we all feel like doing the following to our iPhones:

http://www.willitblend.com/videos/iphone-5s

Adrian.

I've thrown in the towel and ordered an iPhone 7. Will replace the battery on the 6, and if that doesn't rectify the issue, I'll

lodge a complaint with consumer protection.

No, after the first cycle, use your phone normally during the day, just make sure its completely depleted when you charge it again the next night.

Hope it works!!

It did with mine

I'd recommend taking your discussion from this forum where it is clear that Apple will not respond and to take it to Twitter and tag Apple where the world can and will see.

Hello,

I contacted "apple support" through twitter and today they responded with the following:

We’ve heard reports of the issue you're describing, and it’s currently under review. We don’t have a solution at this time, but recommend that you keep your device up-to-date using Software Update. Having a recent backup will just ensure your data is safe.

Lets see.

This is the latest update I have managed to gather from my interaction with Apple support on Twitter and through news.

With the release of iOS 10.2 Apple has not fixed this issue, but has added the ability to capture more logs when doing a diagnostic, in an effort to help them track down this issue. They are apparently aware of the issue, but I am speculating that either they don't know what's causing it yet and trying to gather as much info as possible to work on a fix or they are actually working on a fix as we speak, to be sneaked into a future update version.

Meanwhile, their advice of wiping out everything, restoring as a new phone, not using apps like Facebook or PokemonGo, minimizing background processes, etc, etc don't work. I have tried everything. Even if battery life improves a bit when you switch off those, the issues still persist where the phone shuts off at seemingly random % charge, needs to be plugged in to come back on and then restarts with a high % charge.

In my case, I have an iPhone6, about two years old, and it was working fine until the update to 10.1.1. It is now completely useless and needs to be plugged in to an external battery all the time. Apple run diagnostics on it remotely, and told me the battery needs replacement - which I need to pay. I installed the "Battery Life" app (something I recommend you all do), and it shows that there is only 11% life left in it. I don't use my phone that much, so that number is shocking. To give you context, I am now back to using my 6-year-old iPhone4 until I sort this out, and the same app says that it still has 93% battery life left in it!! So, my 6 year old phone still has 93% of battery left, while my two year old iPhone6 is down to 11%. I find that ridiculous.

I don't know if/when Apple will sort this out, but to me this seems like either a general battery failure which affects way more models than "some iPhone6S" phones, or the iOS10.x updates did something to the phones to not only shut down unexpectedly but also caused the batteries to actually drain for good.

I am still going to go through a Genious desk and see what support options they offer me, but I am hesitant to try anything until Apple comes out with a statement about this. I wouldn't even mind paying the new battery, but I am afraid that if there is a problem with the OS, it will just drain it again like it did now.

I highly recommend everyone install the "Battery Life" app, run it every day, and get a screenshot of the remaining life so that you can track it over time. That way you can see if your battery is actually dying faster with the new iOS.

Hi all,

Hope it will help some people there. I had the same issue and I finally decided to by a new battery (7€) and change it by myself (My iphone6 is out of guarantee).

Miracle : It has fixed the issue !!!

Iphone is now working perfectly.

I don't understand why Apple is not helping us (maybe they don't want to admit the battery issue and they also don't wan't to pay to change all batteries involved...)

You should try it, it will change your life !

I can confirm the "bug type 120" after checking the diagnosis app on my iphone 6 (2 years old).

But here it comes: I knew that the battery problem happened to me earlier, before updating to ios 10.

I found three "Low Battery Log" files..The sudden shut downs happened to my phone already with ios 9.2 and 9.3.1!!!

After this incidents I prevented the battery shut downs by having a charger all the time with me.

Nevertheless the phone is hardly usable anymore because of the battery performance.

I bought an iphone 6s plus three weeks ago (no battery issues so far) which is running now with ios 10.1.1 and I won't update it anymore to a new ios till this problem is fixed. And while I was writing this the old iphone doped from 77% to 46% within two minutes....Apple has serious problem to fix asap, no doubt!

I don't think this might be the solution: a lot of people already paid for a new battery and looks like nothing changed and the problem is still there (at least that's what they say).
The origin of this problem is not the hardware but the software.

A new battery did work for some people, but by far not for everyone. There are a lot of reports from people and comments on here as well who changed the battery but the problem still continues.

@all

Something came up to me mind which might sound a bit strange..and I never saw this hint somewhere around so far.

But is it an idea that the usage of a charging cable which is not original from Apple are able to cause this phenomena?

At least the iphone is able to recognize it (original charger or not). When I used it a couple of times from my friend the loading process acted really weird I remember......and the battery drain issue started around that time most likely as well (before ios 10).