iOS 10.1 Battery drain

Hello.


Updated my iPhone 5 to iOS10.1 and have been having battery problems.


1 - It jumps from 30% charge to 1% in a few seconds then shuts down.


Now here is the stranger part.


As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.


So it goes from zero charge to 30% in the time it takes to reboot? Strange.


2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.



Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2018 4:44 AM

Hello genya,


Yes, it was batteries all along. New batteries resolved the issues. iOS 10 only hid it. Myself and a few other Apple customers worked hundreds of hours to bring this in the open with proof. You likely read some articles I contributed to. Key in this process was 'proof.' Some of us had no coding science but enough electrical knowledge and studies to identify the battery as the only possible culprit. Hopefully when you left the forum a year ago you went and changed the battery, not the phone. Some geniuses knew, some did not. Either case, in the end, Sr Apple management made the decision we wished for: full admission and a solution. My preferred solution is a new tech, solid state batteries, will see about that.

1,950 replies

Dec 27, 2016 12:54 PM in response to Zigeroid

This article is just what we need! Apple, please listen to your loyal customers and fix this problem. It is not a "very limited number of customers". It is widespread and is killing our phones and our desire to buy your products. Apple has always taken the high road on everything -- that's why you get a premium price for your products. Tim Cook, do the right thing.

Dec 27, 2016 1:51 PM in response to Mjolcresure

I also started having this issue with 10.1.1. Unfortunately, I went out of town shortly after updating, so it was a MAJOR inconvenience to not have a long lasting battery while away from home. I ended up going to an Apple store and they ran diagnostics and said my battery health was fine. The employee said it was "really good actually" and showed me the readout on his iPad confirming this information. This was early November. Fast forward to now where it's to the point where my iPhone 6 is shutting off pretty consistently above 80%. Yesterday it shut down at 98%. I talked with Apple Support through Twitter and they ran diagnostics on my phone over Wi-Fi and said my battery needed to be replaced. A month and a half after an in-store diagnostics test said my battery was excellent.


So, I don't know if this is truly an issue that can be fixed with an iOS update or if this new software really is killing batteries. I refuse to pay to replace my battery until Apple owns up to what's going on, but I'm running out of options as my phone has basically been rendered useless without a constant power source.

Dec 27, 2016 2:14 PM in response to rlmonera

A new iOS firmware can very easily re-read a defective battery and determine that it is done. I have never heard of an OS to kill a Li-Ion battery. They are inherently unstable and of very low lifespan. The best Li Ion batteries in the world- and the first batch grounded an entire fleet as they started burning within a few uses, were BOEING DREAMLINER batteries. Yes, aeronautics grade components failed very fast due to LiIon characteristics.


Know many people with batteries working below 60% health but un-aware of it, other than recharging it more often. Overlap a new firmware and it will look at the battery and deem it defective, and cut of power. Think of Samsung which deployed a 30% shut-out scheme on the Galaxy Note 7 9prevent overheating) and this failed. The batteries were defective and such is such.


They are so poorly designed, technologically, that no two are identical and many are defective on arrival- owners not knowing.


The only good thing that can come out of this is not Apple engineering the iOS to run no matter what (think of the current Macbook Pro battery fiasco, SAME THING, and removing the bttery time indicator in Sierra), but to force the next step evolution on 36-72 hr heavy usage per charge batteries out there for which patents already exist.


What most of the esteemed members posting here are discovering, some for the first time, is that Li Ion batteries are just terrible. yes they are, and Apple's are still some of the best, all these failures included... Sad but true.

Dec 27, 2016 2:29 PM in response to ladyspritz

If outside Apple Care and if the battery has the number of excessive cycles, they are unlikely to pay. On the other hand, have had 2-3 iPhones over the years that developed battery issues. Two were replaced for new phones, another, the battery was replaced. In all cases, it resolved the issue.


Sometimes the industry has a wide variety of batches. It would never happen in the processor world, or chips, as these are incredibly controlled with variances less than 1 in many millions. but Li-Ion batteries? No two are identical! and once heated up, no two look the same internally once the chemistry kicks in.


Only owners of devices covered by Apple Care will get reimbursed. If you are such an owner, by all means, use your rights. If your battery was out of this window, and over 600 cycles. But, from a technical standpoint, i also know that a single workout session in the heat, or A SINGLE FORGOTTEN IN CAR / ARIZONA NEVADA NEW MEXICO MONTREAL incident, it can kill a battery's long term life. A single incident. It is the reality of LiIon technology. Why airplanes cannot carry such cargoes except in special conditions. Already said it before: I insulated my iPhone in the dessert, and it survived. those that did not, returned with bricked batteries. they just die very fast if abused outside very narrow operating conditions. How many times have users found their phones shut off inside a hot car? the circuit cut off. But that battery is compromised. Done. It may fail suddenly any day over the next two years.

Dec 27, 2016 3:50 PM in response to _Belisarius___

I get your point but in my case it doesn't work.
I bought my iphone on august 2015, the battery always lasted 2 - 2 1/2 days (so no excessive cycles I guess) and I couldn't complain at all.
The fact that now it isn't able to last one day right since the upgrade to 10.1, well, it's quite self explanatory to me.
No phone left in a boiling car, nor in the snow, nor in a magnetic storm or whatever.
The fact that several people had the same problem in the same situation (after upgrade to 10.x os) means something, or not?


So, if Apple will fix this issues somehow or will give the chance to change the battery for free (assuming that this could fix the problem), I'm ok with that, otherwise I will look for a new phone and not an Iphone this time (for the first time after 9 years...)

Dec 27, 2016 4:24 PM in response to ladyspritz

This is what we call a generalization- using anecdotally this forum, or social media where a few, infinitesimal # of people people post here vs over 232 millions iPhones sold in 2015 alone, to derive a sweeping broad conclusion. It is argumentatively not cogent. So guess what?


With each major iOS version, some people have some issue. Each iteration has some backup, restore, iCloud or battery issue. Did you read iOS 5, 6 7 8 9 community issues each year previously? Dozens of pages each. Thousands of users out of hundreds of millions. Yet hundreds of millions do not experience an issue. Can you explain that? iOS 10 has already deployed on the majority of the 400 millions iPhones sold since Jan 2015, and only a few gave issue- most likely, battery related. If you even took 1% as issues, that means 4 000 000 people are out there complaining. We have no such statistical basis, but nowhere are apple stores flooded with millions of disconnected people. I was at one today. Lineups were for purchases. Give me 100 000 affected people, and what that means that there are 0.0025% of affected users. Means, no issue whatsoever, and industrially, an awesome engineering feat. take that vs the Seagate HDD 10-30% failure rate first year (ever had hard disks fail?) or failure rate 4000 to 6000 times higher that of that 100 000 example I gave.


All that is different is your drawing on a lottery ticket; all people I know, on iPhones 5 6 6s, are completely unaffected. The only issues I am aware of is from online reporting, but not those 3/10 people i know using iPhones.

Dec 27, 2016 4:41 PM in response to paikinator

Unlikely. Over 400 million iPhone 6 6s 7s manufactured in identical fashion, but with varying parts suppliers. Hardware flaw is extremely unlikely, as in 1 in tens of thousands, 0.00001 or less.


one really faulty analogy argument earlier here was the comparison with Samsung. Not at all the same, not even close. When even 1 in a million unstable Li-Ion btteries risk catching fire, a catastrophically chemical reaction that cannot be controlled, it poses a major aviation hazard at 30,000 feet. Laws simply ban such a scenario, and why Samsungs were banned from flights. yet we know of only a dozen or so out of millions of Galaxy Notes 7 0r 0.00006% or less. It takes just one to cause an incident. Boing Dreamliner Li Ion batteries caught fire = worldwide fleet was grounded.


Consequently, there is no comparison between Samsung's actual hazardous occurrence, and identified physical flaw, which canned millions of Note 7 devices, and Apple iPhone hardware reliability, or any other manufacturer in the world.


So, if an issue, likely battery, call Apple Care or go at a Genius Bar, issue resolved. This forum is no evidence of there being an issue whatsoever, as hundreds of millions of working devices still work after the iOS 10 upgrade.

Dec 27, 2016 4:50 PM in response to Mjolcresure

At this point, I would even settle for a discounted battery replacement. I just don't want to pay $80 for something that I don't believe is my fault. Also, there has been no acknowledgement yet that this is affecting more than the original iPhone 6s that they stated. I don't want to pay to replace the battery with a chance that this will happen again. Especially considering they ran diagnostics on my phone when I first started having these issues and my battery was in excellent health (I believe more than 90% life remaining), then all of sudden a month and a half later, its less than 35% life remaining. No excessive battery usage considering it was plugged in 80% of the time due to this issue. Not sure how many cycles, but I've only had this phone for a year as they had to replace mine last year when they couldn't fix my screen.

Dec 27, 2016 5:20 PM in response to _Belisarius___

Perhaps you can say anecdotal, but during the holiday, of the people who were here visiting us, 5 out of 8 phones have the issue since updating to 10.1.1. The interesting part was that only 2 of us knew that any other people were having a problem. Three just thought it was their own unique experience and have been struggling with the issue for many weeks now. Super frustrating. And a sudden inability to use your phone the way you have after an upgrade certainly is a very measurable issue and hence not quite so anecdotal.


Where the problem may be is generalizing to the overall population of iPhone users. Without data there is no real way to know just how pervasive or not the issue is. Apple of course won't usually provide such data since they will likely roll out a fix under the table and then the issue will go away.


Yes perhaps a small number of the total iPhone users or perhaps not. It reminds me of a disease where some people die of the disease, some get very sick, some have a partial sickness. but nothing to slow them down much and some people seem to have nothing except you can measure viral loads in their systems. These phones are complicated entities. But how many are actually affected can vary.


You say all of the people you know on iPhone 5, 6, and 6S's are completely unaffected.

I know of at least 8 people with those models of iPhones who are affected and I live in a small community and have a fairly small acquaintance. And I keep hearing other anecdotes of dozens of other people my few friends know of who have started having problems with Shutdowns and poor battery life since the update. Perhaps the % of people lies somewhere north of the zero % you seem to know.


Anyhow.....some statements are anecdotal statements. But not all.

For those with the issue it is causing mayhem just now.

And the issue is definitively to varying degrees consequential.


"Give me 100 000 affected people, and what that means that there are 0.0025% of affected users. Means, no issue whatsoever, and industrially, an awesome engineering feat."


That is an irrational statement. 100K users whose phones cause them lots of consternation for months is not awesome in any sense. Such things can be the nidus of a snowball going down hill since much of what drives people to make purchases comes from the reputation that their device will perform. This is even more so when the device is a de facto extension of our modern sense of ourselves as people. People live and breath these devices and a failure of 100K devices would really drive social media. Not inconsequential at all as you seem to assert.


In the latest Samsung debacle they sold 1.6 million Galaxy Note 7's. A total of 85 original phones and 55 replacement phones were linked to overheating incidents in the report I read. So basically 0.00008 users were affected in dramatic fashion, but it led the recall and disabling of all phones sold. A massive problem of perception and a blight on the company Samsung which will likely linger in the psyche of the world for a time to come.


Luckily for Apple this isn't a real safety hazard, but just a PITA.

Perhaps it is the Samsung issue combined with issues such as this and those issue with the new MacBook Pro that is driving them to Start up their own Battery division. They need a Battery division in house.


Great move Apple because as we are learning, a small number of defective devices can have an almost hormonal compounding effect.


Anyhow all will likely work out well ultimately and Apple will figure it out, but while you are busy discounting the affair as generalization and anecdote, I have a phone sitting on my desk whose chief function is to be a paper weight because it no longer will hold charge for more than about 10 minutes.


The 5 works just fine while plugged in though. I just can't take it anywhere for very long without it being plugged in.

Dec 27, 2016 5:32 PM in response to _Belisarius___

"This forum is no evidence of there being an issue whatsoever, as hundreds of millions of working devices still work after the iOS 10 upgrade."


Nor is your anecdote of 100's of millions of phones working fine evidence that there is no issue for those in the circumstance of having their phones spontaneously shutting down and having varying degrees of a stark drop off in battery life one day to the next after the upgrade.


Truth is that Apple has a more realistic view of the problem as they do of all problems which crop up that generally don't affect 100's of millions of users. Generally they don't make a big deal about it and come out with a fix at some point.


They fix bugs all the time which affect some user differentially.


I kind of think this is likely the same case here. But this is a forum for those who are having some sort of issue to talk about the issue they are having and find out if anyone has had any luck in fixing it so they can try the same thing in hopes of getting their phones working the way they expect them to.


I am not sure why you are spending time trying to negate and cap on people who are here to add their voice for an issue they are having and essentially try to make it sound like they don't have an issue since the issue isn't affecting 100's of millions.


Some with battery replacements have had it fix their phones, some have replaced the battery have not had the issue go away.


The discussion will continue until there is a definitive solution as I don't doubt there will be, but up to this point the discussion will continue.

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iOS 10.1 Battery drain

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