iOS 10.1 Battery drain

Hello.


Updated my iPhone 5 to iOS10.1 and have been having battery problems.


1 - It jumps from 30% charge to 1% in a few seconds then shuts down.


Now here is the stranger part.


As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.


So it goes from zero charge to 30% in the time it takes to reboot? Strange.


2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.



Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2018 4:44 AM

Hello genya,


Yes, it was batteries all along. New batteries resolved the issues. iOS 10 only hid it. Myself and a few other Apple customers worked hundreds of hours to bring this in the open with proof. You likely read some articles I contributed to. Key in this process was 'proof.' Some of us had no coding science but enough electrical knowledge and studies to identify the battery as the only possible culprit. Hopefully when you left the forum a year ago you went and changed the battery, not the phone. Some geniuses knew, some did not. Either case, in the end, Sr Apple management made the decision we wished for: full admission and a solution. My preferred solution is a new tech, solid state batteries, will see about that.

1,950 replies

Dec 29, 2016 8:38 AM in response to Mlacey

Update 4:


It seems like I might have a solution after all for my daughters iPhone 5.

I did a complete recovery mode Factory Re-install.

The phone held charge for about 36 hours again after that, but the battery readings on the screen were strange and didn't make sense. The phone seemed to discharge fairly quickly but less quickly than after the 10.2 update.

I let it ride until the phone was reading 1%. It continued for a long long time on 1%.


After it completely ran out I ran through steps to recalibrate the battery.

https://www.iskysoft.com/data-recovery-tips/reset-iphone-battery.html


However then it seemed to cause my phone to misbehave.


But I didn't desist and cycled the phone several more times between charging and discharging.


This morning the phone was 100% after charging it.

I turned it on with the screen on for about 1/2 hour and it discharged down to about 76%. I then turned of the screen and it has drained down to 73% over the next couple of hours.


Based upon what I am seeing now the battery is performing much as it did before the 10.1.1 upgrade. This is an older phone that would last a day 1/2 just sitting in standby before. The battery is older.


But it is no longer rapidly discharging and it is no longer spontaneously shutting down with high battery percentages indicated on the screen.


So perhaps this "maybe" solution might work for others.


I will continue to update with my observations about the performance of my daughters iPhone 5 for the next several days to get a gauge on its performance.


At least now it is not shutting down in 5-10 minutes after it has been unplugged.

Dec 29, 2016 8:53 AM in response to Mlacey

I find the same thing. I drop about 1% battery every 2-3 minutes when using any app. The battery icon will stop at different intervals and then drop by 10-15% suddenly. Rebooting the phone seems to help get an accurate read on battery life, however I shouldn't have to keep doing this. I have utilized most battery saving features. I have been running my phone down to zero, and letting it recharge fully more often. Nothing seems to help. I noticed some change in battery life when I updated to 10.1, but it has been huge since updating to 10.2.

Dec 29, 2016 9:43 AM in response to Mjolcresure

Just thought of this last night while I watched "The Avengers" on my ipad and noticed the battery draining while still plugged into the electrical outlet in my house. It just occurred to me about something else.


When iOS 10 first released, I noticed the immediate drop in battery power. Checking online only produced an article stating that there would be some drain on my device as it is natural for it to be reconfiguring all the apps on it. I said okay, fine. I'll wait. Still I waited and waited. Nothing. Three weeks past and I finally found this thread and it seems to fit (all but the Apple device).


But here is what I didn't include at the time. When that first update came, I was also experiencing something really weird. While reading stories in WATTPAD, a sudden voice startled me. It was British, male and was talking about how to make pancakes. This seemed extremely odd since this app is for reading and writing stories. At first I thought that Wattpad was now adding ads in their site and that this voice was from one of them. Then another hour later a newer voice came out. This time it was a woman's, still British, and this time talking about the differences in painter's pallets. I could only surmise that I was somehow picking up podcasts from somewhere because more of these audible pieces came ranging from 4 to 30 minutes every hour. Finally I presented Wattpad's developers with this issue. Of course they denied it was them due to them having no podcast of any kind like that or no ads that would be instructional in nature. Since there was zero visual media associated with it, I then assumed it was like prior upgrades on my ipad for which I recounted that even when exiting out of video, like YouTube, I could still hear the audible playing in the background (that one issue was of coursed fixed earlier on so it only lasted a couple of weeks at best).


So, I brought the issue to Apple via online (for which I believe I kept a copy of that online exchange) and even they denied that that weird podcast was their fault (believed to be their go to excuse for every problem as I'm seeing here). I don't know if it still is occurring since my solution to the problem was to just turn the volume down all the way while I'm reading.


Why I'm mentioning this is because I think there is a possible connection to it. Yes, I understand that whole refresher background thing and other apps running in the background... But I have been opting out of that feature since I first been aware of it back four or more years ago. There shouldn't have been anything running in the background unless I chose it to do so.


I think that despite our best efforts to run only the programs we find necessary, I think with this recent iOS update it has the power to ignore them (As seen in the settings for Background App Refresher being off despite apps like Wattpad and Wellsfargo indicating that they are in fact using the Background App Refresh) There is no way to currently disable that function for those certain apps.


That is why I believe the IOS 10 installment is draining the battery (and notable causing it to heat up to a point I am aware of it - so is my daughter on the newer ipad mini).


*To note* I‘m currently plugged into the outlet here at home and NOTHING is currently running (It's only turned on). It was at 100% plugged in when I started typing this comment and now at the end it's at 97%... WHILE IT’S STILL PLUGGED INTO THE WALL. And yes, I did in fact pay my electric bill.

Dec 29, 2016 10:41 AM in response to Mjolcresure

I spoke to an Apple Senior Advisor and he said I needed to reset my phone to Factory default. I backed up and did everything to a Tee...I had to update to 10.2 also. Now my 6 plus is draining even more and get so warm. I believe in Apple and know there is a bug. My only concern, will this totally affect my battery? He did a diagnosis and my battery was fine. Was running at 92%. He said that Apple will be coming out with a 10.2.1 but didn't know when. Apple!! My faith is in you, please help!

Dec 29, 2016 11:07 AM in response to Jewelsm1127

I know this is a month old. BUT I have a similar issue. I am on iOS 8.1.2 with iPhone 6. But am experiencing the same thing. Phone worked great and I avoided the update to 10 and above. But recently last month 30% it shut down. Very strange, wouldn't turn on,showed charge icon. I connected and charged it up and it worked no issues. Yesterday the phone shut down again appox 20% I went to charge it and went into a boot loop. I physically had to do a hard reset. Then it work. Now strangely it show 100% all the time. I've done all the troubleshooting here for 100% stuck battery to no avail. I'm worried with the new iOS it will compound the issue.

Dec 29, 2016 11:39 AM in response to juliancallan

I don't use iCloud Photo Library, but the problem materialized on my 6 after ios 10. In response to previous posters, I never used Pokemon Go either.


For me the issue is sporadic. Faster battery drain is consistent. However, the 30% shutdown happens only once a week or so.


Also Apple tested my battery and says it is fine. Either the test can't be trusted and the problem really is the battery, or this is related to software.

Dec 29, 2016 11:58 AM in response to plsvn

Are you sure that every faulty battery fails at 30%? This number is just a forum derived number. Depending which iPhone battery forum you search on this very site, some users complain of different symptoms altogether. I can tell you that lots of MBP computers when having defective batteries, they tend to cut off at 30%. Also Li-Ion batteries.


When Samsung tried to control its G7 Notes, it capped the units at 30-60%, with automatic shutdowns. Reason being either fast charge or discharge being a significant hazard.


So some defective units have various types of issues. But since Apple likely repairs/replaces less than 50.000 iPhones worldwide, annually, the individual faulty battery metric does not matter. For those asking me earlier where do I get numbers, here is one example: http://www.forbes.com/sites/chuckjones/2013/11/04/higher-warranty-expense-hit-ap ples-september-quarters-earnings-by-about-0-30/#28e981355f71


So basically Apple is sub 4% for warranty repairs/year. On the highest 2013 figure, out of 230mn revenue FY2016 that comes down to 10million USD annually. Since iPhone are 60% of this revenue = 5.5 million USD warranty worldwide, annualy. And since the average repair cost is unlikely to exceed 140$ based on BOM, we have about 40,000 iPhones replaced annually. Or 0.016% defective. How many of these are batteries is everyone's guess, but it is also a fraction of 0.016%. 1/4 - 0.004%.


They all have onboard controllers which are subject to industrial reliability issues. Not to mention, with the advent of larger phones, PHONE BENDING - even 1/1000mm, are sufficient to stress the Li Ion batteries. Not all people pocket phones, but to highlight how one simple issue such as size, from iPhone 3/4 to 6, may affect battery cell health. And to make it comical, in the sub 6 size, Apple used ot report Christmas as the largest RMA Apple Care repair period, people dropping them in water at parties (toilet). People used to put them in the back pocket (unlikely with the current sizes), drink and party more, and the rest ist history. That was a cultural factor, be it Apple also released IOSes in fall.


The way ahead is the same: have it replaced and report to fellow users.

Dec 29, 2016 12:04 PM in response to lumpypotatoes

I don't use iCloud Photo Library, but the problem materialized on my 6 after ios 10. In response to previous posters, I never used Pokemon Go either. For me the issue is sporadic. Faster battery drain is consistent. However, the 30% shutdown happens only once a week or so. Also Apple tested my battery and says it is fine. Either the test can't be trusted and the problem really is the battery, or this is related to software.

Have not done tech troubleshooting in years, but here are three rules of thumb:


- HDD clicking = dying HDD. get rid of that external backup, it will die;

- SDD writing error, and loosing partition, = faulty SDD. It will never work. Once compromised, always junk;

- Inexplicable Power cut-off = hardware issue. To date, anything similar to what you have described turned out to be battery or logic board short. One of the two. Logic board could be something like GPU (e.g. Apple 3.1 to 3.3 MBP universal NVIDIA soltering issue, 200 million USD settlement and replacement in 2012 with Apple Care extended 4 years. Every single MBP was affected...).


In all cases, the gadgets passed the Apple Test when I went in for diagnostics, even though everything was replaced due to the known issues and Ser #. Hence the generic test is not a good reference.

Dec 29, 2016 12:30 PM in response to _Belisarius___

I'm saying 30% because it is easier than saying what I have posted previously in this thread.


The shutdown for me happens anytime be 30 and 40%. I believe once it happened at 50%. In all cases whatever percentage it was at, it comes back at that percentage when I plug into power for 60 seconds or so. Generally it will operate normally after that. I may see it less than some of you because now I am more careful not to let my charge fall that low.


When this happens the battery will drain from whatever # to 0 and shut off in less than 20 seconds. I have yet to be fast enough to hold power/home button to hard reset before it shuts off. When off, I see a a dead battery with a thin read stripe and lightning bolt indicate it is dead and needs to charge. As soon as I get it some power, my battery come back normal like nothing ever happened.


If the battery is bad, I don't really understand why it would come back and operate normally after such a short charge. Shouldn't it continue to run out quickly since it is bad? Again Apple tested it and said it is good. I have not had my phone for a full 2 years yet.


As posted earlier, I have experienced this while traveling with the phone in airplane mode/wifi off which rules out GPS. During that week, the only app I used was camera. On the flip side I have also experienced this while using multiple apps.


I also don't have Netflix app since it was mentioned from the log in another post.

Dec 29, 2016 12:48 PM in response to _Belisarius___

Okay, so let's just go there. You say that we can't all ASSUME it is a battery issue because all devices are different and thus can be experiences similar issues but different issues for that reason. Okay, fine. Than it also would be reasonable to ASSUME that all those other people you mentioned prior in this thread, with Apple products, aren't as well experiencing this problem because they aren't cognitively aware of it. Because there is no absolute certainty of anything in life, right? We pretty much can say also that Apple wouldn't necessary make this issue public because of all those ASSUME unaffected customers might realized it's not just them and start flooding these forums. Deny.. Deny... Deny... It makes sense... I get it.


But here's my theory on what's the problem (since I have some computer programing education I can confir). Since iOS 10. apps all together are not up to date with these newest versions. I see proof every time I open a game app for the first time after the upgrade. I get this little notification on my iPad that tells me that this game may not work/run slower due to application not updated to the newest ios version. While most think that these app aren't somehow trying to run in the background in order to facilitate it's needed update to function properly, they're running amuck in the background. **** I have experienced something similar when I updated to windows 10... The whole event is still causing my husband headaches. We're not allowed to discuss that at home. The more of apps there are the more they run. Yes, some have put them back to factory setting and it's worked but I still think that some of the factory coding is off because this does help some and others it does not.


Another proof I think it is software and not hardware "DIRECTLY" is because I was losing power to my iPad, while plugged into an electrical outlet, with only the desktop/main screen open. Yes, wifi is still on. Still, it wouldn't have been losing power plugged into a direct line. So, that's why I believe it's the coding/software over running/using and then heating up the phones/ipad and thus causing the batteries to decline and give a false record/percentage. It's causing wear and tear on these batteries and the older ones more so.


Also, if the units/devices overheat, is there a system currently in place to automatically shut down if they are? That may be the direct cause of all these shut downs.


But that's just my assumed reasoning for all these related battery problem. I very well can be totally wrong assuming any of it.

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iOS 10.1 Battery drain

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