iOS 10.1 Battery drain

Hello.


Updated my iPhone 5 to iOS10.1 and have been having battery problems.


1 - It jumps from 30% charge to 1% in a few seconds then shuts down.


Now here is the stranger part.


As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.


So it goes from zero charge to 30% in the time it takes to reboot? Strange.


2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.



Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2018 4:44 AM

Hello genya,


Yes, it was batteries all along. New batteries resolved the issues. iOS 10 only hid it. Myself and a few other Apple customers worked hundreds of hours to bring this in the open with proof. You likely read some articles I contributed to. Key in this process was 'proof.' Some of us had no coding science but enough electrical knowledge and studies to identify the battery as the only possible culprit. Hopefully when you left the forum a year ago you went and changed the battery, not the phone. Some geniuses knew, some did not. Either case, in the end, Sr Apple management made the decision we wished for: full admission and a solution. My preferred solution is a new tech, solid state batteries, will see about that.

1,950 replies

Jan 5, 2017 10:05 PM in response to Sylvia from New Mexico

Ah, you mean the Support from the service advisor you spoke. Various other users here called and were told differently (reset, replace battery or iphone), even with batteries reporting healthy. Please do not misquote the agent that spoke with you as representing all Apple and all users. As for how you feel, fortunately, 0s and 1s, amps and voltages carry no feeling. They work or do not.


A second correction: at 1.5 years your 6 could hardly be qualified as perfect condition.


Let us know how the next update fared on resolving this issue. I wish all affected users were in your position, patiently waiting with minimal impact while on the go.

Jan 6, 2017 4:20 AM in response to Sylvia from New Mexico

Quite the contrary Let's see, you stated a few times that you identified the issue as a bug


"It is an OS bug" and

"Supposedly, Apple is aware of the problem" and

"I gathered Apple is aware of the problem."


A few days ago at a Genius Bar, a tech mentioned being aware of the minor recall for specific 6s, but not an actual iOS wide bug. To everybody's knowledge there has been no Apple statement or even a tiny one that there is an official bug.May I ask, why are you making stuff up? You dished out speculation as being certain. Your words, your quotes. You even had people politely mentioning to you that with the same symptoms it turned out NOT to be a bug. Therefore, if you have all support you needed, presumably you know exactly what is going on, being here for support becomes redundant. Once you set you mind on something, with or without technical knowledge, it is unlikely that any reason or science may alter your opinions. It is a listening matter.


And no, I do not know it all. However, myself, a few others that already replied to you as well above have a base understanding on the iOS and batteries, their abilities and limitations which you do not have. You do not understand Li Ion technology. Apple health testing. iOS relationship to hardware, and use impact on it etc. This are tiny but real facts, objective, not condescending. It being accepted by you it is your own personal choice. Refusing to acknowledge technical lacunae and generalizing comes closer to what you mentioned earlier as applicable to yourself. Very few people have the ability to enter a garage, calling mechanics condescending while having already figured out that is a car's engine problem. They better have the knowledge to back them up.


However, if you are here for future reassurance that you are right, no one here can offer it, not the scope.

Jan 6, 2017 7:18 AM in response to _Belisarius___

Hi Belisarius.


You have made your point in your comments and also admitted you are not an expert, so please stop harassing all of us who do not agree with your single minded approach to this issue.


It is a forum, so folks will be able to scroll and find your numerous comments. Please do not think your opinion on this issue will not be heard. It has been and will continue to be for years to come, so please stop commenting on this forum so that folks who are either continuing to or discovering that they have this iOS10 battery bug have a forum to discuss.


PS - I'm running 10.2 and began having this battery drain issue the moment I installed iOS10 on 9/13/16. Like many others, I've been to Genius Bar, spoken to apple support and restarted/restored numerous times, but nothing has helped. I've sent my complaints directly to Apple, as well. There is zero wrong with my battery and Apple themselves confirmed my battery was fine in November, two months after the install.


Looking forward to see 10.3. Based on recent posts, it sounds like there may be a potential solution to this issue.


I also found something else peculiar. I had a few battery apps I downloaded to show me my battery cycle recently. In the screenshots on the App Store, it's clear there is supposed to be a "Battery Cycle" counter to show you where your battery is at, but in the multiple apps I downloaded, it is not there anymore. I reached out to one of the companies and they said that Apple restricted that "Cycle Counter" feature for iOS10, but that they were trying to get it reinstated into the app. Could be a coincidence, I suppose.


Jan 6, 2017 7:45 AM in response to feinepotte

feinepotte wrote:



You have made your point in your comments and also admitted you are not an expert, so please stop harassing all of us who do not agree with your single minded approach to this issue.

We are all users here. We all have to abide by the same Terms of Use. And we can all post as we see fit as long as we stay within that framework. Sometimes that means people say things we disagree with or find annoying. That's part and parcel of a public discussion. If you disagree with what someone is saying, don't read their posts and don't respond to them.

Jan 6, 2017 8:12 AM in response to IdrisSeabright

Dear IdrisSeabright,


We are all users here...and yes, sometimes people say things we disagree with or find annoying...but this person has responded to every single response and been dismissive of any other point of view, but their own.


This rhetoric is now just harassment since it is being repeated - which I do not believe is part of the Terms of Use we are all supposed to abide by.


At this point, it seems like 10.3 could potentially be the next step here in getting this resolved. Until then, I will keep my charger with me on the go!

Jan 6, 2017 8:53 AM in response to feinepotte

feinepotte wrote:


Dear IdrisSeabright,


We are all users here...and yes, sometimes people say things we disagree with or find annoying...but this person has responded to every single response and been dismissive of any other point of view, but their own.


This rhetoric is now just harassment since it is being repeated - which I do not believe is part of the Terms of Use we are all supposed to abide by.


Yes, the poster is allowed to repeat themselves and respond to every post. I haven't read all of their posts but nothing I've seen is abusive. "Annoying" is not a TOU violation.

Jan 6, 2017 10:11 AM in response to feinepotte

I believe that Belisarius now will be smart enough to understand when his opinion is not requested and that contradicting every single person who think differently from him, won't be of any help anymore, right?
People have the right to have different opinions and even the freedom to be wrong.
In any case, another solution is to not answer to unrequested replies. 😉

Jan 6, 2017 11:44 AM in response to _Belisarius___

I spoke up about your behavior on this forum...others seem to agree with me about your behavior. At least I know Apple is aware of the situation this forum is about. The draining of battery after upgrading to 10.1.1 and now we can get back to helping and supporting those who are going through the same thing. My posts haven't been the only posts deleted Belisaius, and maybe now we can get back to why this forum is here. To support each other during this time And share our experiences.

Jan 6, 2017 12:06 PM in response to Sylvia from New Mexico

You made some things up actually and now appear to be speaking on behalf of other members. None of it will resolve the issue so unsure why you are doing it. I will repeat a prev summary of issues noted here:


1- Battery drain, no sudden shutdown, good battery life (90+)

2- Battery drain, sudden shutdown, good battery life (90+)

3- Battery drain, no sudden shutdown, declining battery life (60-90)

4- Battery drain, sudden shutdowns, poor battery life (anything below 60)

5- No battery drain, sudden shutdown, good battery life

6- No battery drain, sudden shutdown, declining or poor battery life


Am unaware which one fits your phone exactly, but am sure one does. They are not opinions, just observations. Even if I claimed The Sky is Pink, that would not pass the opinion test. If you agree with one of the above, your troubleshooting steps differ with each one, and each Apple Advisor will run through every possible troubleshooting step required to resolve it, all the way to hardware replacement. It is a fact. And it you consider any missing, please create a 7th observation.


Some users also have no time to really wait- work, on the go, they need their phones. Troubleshooting, resolving the issue and eliminating the iOS as possibility is a real step. For those next to an Apple store it is a 2 hr effort far more practical versus the next 9 months of future iOS 10 iterations. Or years since the iOS 8 battery forums... So if time was valuable, no idea if some patch would fix it, but a 2 hours step would eliminate a major option in a 100% risk-free solution, I'd jump on it.


Other users have a complicated scenario (like 100 employees with IPhone issues) or no store nearby. I have no advice other than to suggest calling Apple.

Jan 6, 2017 12:32 PM in response to _Belisarius___

Belisarius - I appreciate your experience and input and your first responses were helpful and appreciated.


Please stop replying to every single post and person on here. Of the 96 pages discussing this issue, most are your verbose responses and opinions. The more you post, the less credible you become. I know your intention is to be helpful, but unless you have a fix for the problem, please stop. Monopolizing the discussion with your opinions doesn't help the problem.

Jan 6, 2017 12:37 PM in response to edc415

Thank you for your opinion, it offers no solution. Am sure you do know the difference between an opinion and a fact- and those with deleted replies are learning fast. Which of the stated facts do you disagree with? And which problem are you referring to, 1-6 above? 1, 3? 6? They are not opinions- they come from other users. Are you questioning their input? Not seeking answers.

Jan 6, 2017 12:41 PM in response to Mjolcresure

I join those hoping that Apple is responsive to our battery issues. I have a 6 Plus and use my old iPhone 5 as an iPod Touch. The problem described (sudden indication of battery loss to 1%, sometimes with reboot, sometimes merely holding at 1%, but restoring once the phone is plugged in) first occurred on my iPhone 5 and I thought the battery had finally seen its last days. But when the problem replicated itself on my iPhone 6 Plus, in both instances only after upgrading to the newer iOS 10.1, I suspected the problem wasn't necessarily either of my phones but the operating system. To be sure, I do not know the actual cause(s). But the timing surrounding the appearance of the problem, that it appeared at the same time (after downloading the new iOS) on both phones in the same way, strongly suggests to me that it is an iOS problem and not a problem with my batteries. I finally called AppleCare. The Advisor said she too has had the same exact problem on her own phone. But, alas, she had no "remedy". She said I could bring it in or try restoring the iPhone to its default settings, but she mainly advised filling out a feedback form and waiting for Apple to remedy the problem. Of course, Apple will first have to acknowledge the problem before it remedies it, and that's not something Apple does easily. I note some skeptics in this thread suggest the problem all of us are experiencing may not be related to the iOS. Perhaps. But, again, the timing of the appearance of this problem for so many of us, with only slight variations as to what is happening, suggests to me that it is an iOS problem that Apple needs to fix and fix NOW.

Jan 6, 2017 12:45 PM in response to _Belisarius___

Nothing has been made up. You really do not have the right to accuse others of this. We are all users in this forum and are trying to help each other. You aren't getting it are you? Your relentless behavior is disturbing and you need to stop. I will no longer respond to you and if this is a violation of the TOU, so be it.


So, how is everybody's battery holding up? Mine is still the same, but have used some of your suggestions that you posted. One thing, my phone isn't getting as warm as it used to and it doesn't shut down at 30% so that is a blessing. I just take my charger with me and bought a car charger at The Apple Store for that just in case moment. Apple Support through Twitter has been a big help. Contact them if you need some assistance and they will get an Apple Senior Advisor to contact you. Good Luck and Happy New Year!

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iOS 10.1 Battery drain

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