iOS 10.1 Battery drain

Hello.


Updated my iPhone 5 to iOS10.1 and have been having battery problems.


1 - It jumps from 30% charge to 1% in a few seconds then shuts down.


Now here is the stranger part.


As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.


So it goes from zero charge to 30% in the time it takes to reboot? Strange.


2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.



Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2018 4:44 AM

Hello genya,


Yes, it was batteries all along. New batteries resolved the issues. iOS 10 only hid it. Myself and a few other Apple customers worked hundreds of hours to bring this in the open with proof. You likely read some articles I contributed to. Key in this process was 'proof.' Some of us had no coding science but enough electrical knowledge and studies to identify the battery as the only possible culprit. Hopefully when you left the forum a year ago you went and changed the battery, not the phone. Some geniuses knew, some did not. Either case, in the end, Sr Apple management made the decision we wished for: full admission and a solution. My preferred solution is a new tech, solid state batteries, will see about that.

1,950 replies

Jan 6, 2017 12:57 PM in response to bluejay04

"The problem described (sudden indication of battery loss to 1%, sometimes with reboot, sometimes merely holding at 1%, but restoring once the phone is plugged in) first occurred on my iPhone 5 and I thought the battery had finally seen its last days." No one here knows the cause, but sometimes the effect. If you contact Paikinator his iPhone 5 had similar behavior, and followed his instinct that it was the battery and had it replaced. He reported several times that the issue was resolved and that he was told that the iOS install exposed the battery fault. But the symptoms appeared with iOS install. A few other users with declining battery health posted success.


if however the Apple diagnostic tells you that your iphone 5 battery is in exceptional, stable shape, that gets more complicated. either case, if you still want to keep that older iPhone, it is 100% risk free, reimbursable option. Maybe worth a shot on the older phone, and waiting on the 6.

Jan 6, 2017 1:06 PM in response to Sylvia from New Mexico

Your phone was getting that warm? That is actually concerning, that is a separate issue than all others. The one time it ever happened to me was on an iPhone 5; the Apple technician took it, felt it, told me "Bad battery" and after replacing it told me that it was swollen inside. Even with 50 apps open your 6 should never, ever, get that warm- according to Apple.I feel for you if you are too far from a store to have it checked. Overheating battery - to the point that you are describing- is a red flag for Apple geniuses. They will tell you the same.

Jan 6, 2017 1:19 PM in response to Mjolcresure

iPhone 5s, 64GB Unlocked, Cricket. Battery was fine before upgrading to IOS 10.1.


Thank you for bringing up the battery problem and articulating it so well. At first I thought my iPhone hardware was failing, especially since I couldn't do a hard reset after it shut itself off. I hadn't dropped my phone and it has always been in a case. I never suspected an IOS bug. Went from 30% to shutting off completely - no reboot available. Then plugged it in and it rebooted to 30%.


All happened after upgrading to IOS 10.1. Latest update to IOS 10.2 did nothing to solve the problem. Before IOS 10.1, battery life was decent and when I had low power, it went into low power mode. At least I had some warning.


Was going to buy a new iPhone since I thought my hardware was defective. My battery has never had an issue with holding a charge. After finding this discussion, I don't want to be forced into an upgrade due to a software/firmware issue caused by a software release/fatal bug. From what I read here, new hardware doesn't fix the issue.


I miss IOS 9 on the iPhone 5s. Notifications were easier to read/handle on the smaller screen and the phone didn't die suddenly at 30% battery power. IOS 10 looks great on my friend's bigger and newer iPhones.


I've used and loved the iPhone since it first came out. When a bug like this turns my phone into an unusable brick when I am out and about, it doesn't instill security or confidence in Apple. Why hasn't Apple contacted users letting them know about the bug and any workarounds until they fix the problem?


Any concrete news from Apple acknowledging this is an issue and what the fix is? I'd love to see a goodwill gesture giving us an upgrade special for our time, troubles and frustration caused by this bug.

Jan 6, 2017 5:13 PM in response to edc415

"From what I read here, new hardware doesn't fix the issue." To date the few people here (including paikinator, adrian and four others) that had nothin to loose, and successively replaced their batteries and returned to report success. there has been no report of replacement battery failure. In Adrian's case he was told in november that his battery was 90% fine and 60 days later, dead at 20%. It works now.


At least two people had phones replaced under warranty and their problem is also gone.

Jan 7, 2017 2:38 AM in response to Mjolcresure

I've been having a massive issue after upgrading (4 days ago) to iOS 10.2 - I admit it, I did it for the new emojis, while I should have waited and checked the forums first.

I have a 6s which is not even 2 years old. It's been working fine (I could use it up to 1% and it did not shut down, etc). Since upgrading to iOS 10.2 though, it has failed me twice in three days! It would shut down randomly with full battery (46% and 50%). It doesn't go from x to 1%, but it actually just shuts down if I open any random app (first time it was whatsapp, second time it was Facebook). When I try to turn it on again it shows me the connect to power battery, after some time it would turn on again but once I enter the first code and then the pin code it shuts down again, as it couldn't handle it. Obviously when I turn it on again it's still fixed at the battery percentage it shut down at. This is starting to worrying me and I would like to know if there's any way to fix it, maybe going back to an older software version? Or the battery is now screwed forever? :( I can't believe Apple is letting this happen without fixining it. If it's a software issue, why not come up with an update or something like it?

Do you think it could be, instead, an actual problem that needs battery replacement? Again, it never did it before upgrading to 10.2

Jan 7, 2017 7:12 AM in response to losdelrock

Hey Adrian,


Nice initiative but the power to be likely did not like your battery advocacy idea, and I suspect this is why they deleted your post. Am glad if the forum was able to assist with your battery replacement and it working. Some people believe that theirs are fine and their perceptions are different than yours. On your side, you were told one day that the diagnostics were fine for your phone, and two months later, fried. Textbook drain induced hardware degradation, the question remains what caused the drain, faulty battery design not answering 10 demand, or Pokemon Go 10 drain. If iOS 10 drain, the exact same thing should be happening to your current iPhone - be it not happening to mine or people in my circle. And if this degradation does not easily re-create, then your other conclusion, as mine, is that you had faulty hardware to commence. Happends to millions of smartphone owners worldwide.


But am also glad with your sponge approach to technical knowledge and that you adapted usage (PG is Gone) to preserve the phone.

Jan 7, 2017 8:01 AM in response to Gabrioska

HI Gabrioska,


Have you been on Twitter with Apple Support? They helped me a lot and put me in touch with an Apple Senior Advisor who called me. It helped talking to an actual person and being able to get some solutions to the problem about my battery drain. Also, give Apple Support a try. I have chatted and spoke with an Apple Advisor, but Twitter seemed to help me the most. Good Luck!

Jan 7, 2017 9:37 AM in response to _Belisarius___

Thanks Belisarius, I am here happily mashing my battery up with Pokemon Go.


Taking it down to <10% every day and I must say until this morning it has been working well, apart from, what we already knew - that IOS 10 is more power hungry than IOS 9.


However, this morning, I experienced symptoms at about 40% battery which were very similar to ones I used to get before a sudden shutdown.


My screen started flickering and behaving oddly, even on the home screen and I was expecting it to shut down, but after a couple of minutes it sorted itself out.


My plans are to hammer this new battery and then take it to the Apple reseller here in Gibraltar for diagnostics every month.


This way Apple will have a record of my new battery and how it is performing and degrading on IOS 10.


Will keep everyone updated on here.


Adrian.

Jan 7, 2017 9:49 AM in response to losdelrock

Was this a factory battery replacement? Or aftermarket? Thanks for the update. As I suspected. It's way more than just a battery problem. Sure. It might expose worn batteries. But replacing the battery is NOt going to be the fix. It's an OS problem. I think the problem is worse for some depending on the apps they use as well. Last night while using my phone. Just surfing with Safari. I noticed a quick drop in battery life. I went from 70% down to 42% in less than 30 mins. I tried doing a hard reboot. As soon as the phone came back I was at 52%. Odd I thought. So I decided to continue doing what I was doing. Surfing with Safari. My battery life never moved from 52% for more than 45 mins. Then it started normally dropping until I got to the 40s and it was time for bed. Put it on the charger over night and it appears to be running normally again. Something very screwy with this OS. Just for giggles I ordered a new battery. I'll be replacing it in a few days. Only cost me $3.00 after some Amazon credit. Regular price was $29.00 I'll let you all know what it does for me. I want to keep this phone until the 8 comes out. Be it Apple or Galaxy.

Jan 7, 2017 10:06 AM in response to losdelrock

My serial number belongs to those whose battery was faulty since the beginning. As you said, it's the only thing they keep saying: it's the battery's fault! Well, again, I NEVER had any issue before upgrading to 10.2, I am no Apple genius but I can do 2+2.

I don't see how a faulty battery would last me for more than 1 year and a half with no issue whatsoever, and only after upgrading to the newest iOS shutting down randomly twice in three days. I also pointed out it seems to only happen when not on Wi-Fi, to which they replied "see, it's the battery", well it's not like I used Wi-Fi 24/7 for the past year and a half, I do happen to go out too, you know...

Thing is, they have absolutely NO IDEA what's going on.

Jan 7, 2017 10:20 AM in response to Gabrioska

It's easy to just blame the battery. Hey! Makes sense. They can push people for repairs which they make money. Or they can push people to upgrade to the 7 and make more money. Bottom line though is if it worked fine before the update? And didn't after the update? Logic tells you it's the update! That's like blaming a transmission for failure after upgrading an engine with more horsepower. Maybe you shouldn't have added so much horsepower? That's if they want to claim the OS is not at fault. Some of these "geniuses" are book smart but lack logical, critical thinking skills.

Jan 7, 2017 11:10 AM in response to Gabrioska

been this afternoon at the Genius Bar to have my 6s battery replaced (my phone's serial # was in the faulty lot)


asked the Genius and he said there are two distinct and known *hardware* issues, depending on iPhone model, both leading to the very same symptom: phone shutting down when battery is still partially charged

I insisted that this all started with iOS 10 and he replied Apple is investigating about this too but... for sure hardware is at fault

He assured me that replacing the battery on mine would definitely fix all issues


So far, 5 hours later (2 playing music, *DSD*, to an external DAC/ampli), battery is at 96%

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iOS 10.1 Battery drain

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