iOS 10.1 Battery drain

Hello.


Updated my iPhone 5 to iOS10.1 and have been having battery problems.


1 - It jumps from 30% charge to 1% in a few seconds then shuts down.


Now here is the stranger part.


As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours.


So it goes from zero charge to 30% in the time it takes to reboot? Strange.


2 - Shutting the phone down at night with a good 80% charge, it won't reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.



Thanks for any suggestion in advance.

iPhone 5, iOS 10.1

Posted on Oct 25, 2016 6:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2018 4:44 AM

Hello genya,


Yes, it was batteries all along. New batteries resolved the issues. iOS 10 only hid it. Myself and a few other Apple customers worked hundreds of hours to bring this in the open with proof. You likely read some articles I contributed to. Key in this process was 'proof.' Some of us had no coding science but enough electrical knowledge and studies to identify the battery as the only possible culprit. Hopefully when you left the forum a year ago you went and changed the battery, not the phone. Some geniuses knew, some did not. Either case, in the end, Sr Apple management made the decision we wished for: full admission and a solution. My preferred solution is a new tech, solid state batteries, will see about that.

1,950 replies

Jan 7, 2017 11:49 AM in response to Malanthius

"Some of these "geniuses" are book smart but lack logical, critical thinking skills." I agree, also remember that there are certain MRLs release lines they can use, and other statements they can never use when talking with customers (e.g. acknowledging some widespread issue). So as much as I really like your auto comparison, remember that iPhone 4 and 5 batteries operated with way smaller demand/mAh capacity. Very different since 6, bigger screens, etc. But living with the same update, and having no drain- nor anyone I know, have to wonder why. Gf's old 5 has nearly 800 cycles and holding steady at 85%. But I have experienced same issues on other iOS versions, randomly. Technically, yes, you can write any software to carefully regulate background app usage and limit mAh drain.


http://solutionowl.com/ultimate-guide-iphone-battery-drain/


"there's a chance that some iPhone owners are stuck with a faulty battery," at http://www.businessinsider.com/apple-iphone-ios-10-battery-shut-down-bug-2016-11


Anyways, am glad you draw a causal relationship between drain and hardware effect. Unfortunate but yer, demand can brick anything- car, motherboard, battery.

Jan 7, 2017 12:03 PM in response to losdelrock

"My screen started flickering and behaving oddly, even on the home screen and I was expecting it to shut down, but after a couple of minutes it sorted itself out." Flickering is a new thing to the forum, and definitely not a good sign for any phone. Any chance you could take it in sooner? You have 90 days warranty on the new battery, curious what is going on inside. I understand shutdown, but flickering is something else. GPU? Swollen battery (if it swells connectors inside get spaced-out ? Screen? Plse keep us posted and am sure the Apple support will pay attention to your case.

Jan 7, 2017 12:17 PM in response to plsvn

"he said there are two distinct and known *hardware* issues, depending on iPhone model, both leading to the very same symptom: phone shutting down when battery is still partially charged" I really hope that, if the first issue is faulty battery recall, the second one is not on the logic side of the device, as that would be very difficult to resolve and painful for owners outside warranty. The good news is, which each such issue, Apple came through and offered extra warranty (NVIDIA fiasco was 200 million settlement and 4 years extended warranty); affected iPhone 5 users got 3 years. Apple has a great track record for outside-warranty recall/resolution.

Jan 7, 2017 2:28 PM in response to Gabrioska

Just to throw in an update about my very own issue: as said before, I noticed the unexpected shut down only happens when I'm not home, (i.e. no Wi-Fi). Indeed, I have been in all day, with Wi-Fi, and I am currently at 28% and I have been using it as usual: use/standby, apps, etc. whereas it had shut down at 44% and 50% while I wasn't home.

Again, okay, I should be replacing the battery, it's the best shot I can get to fix the problem, but I would honestly like to know what did this upgrade trigger, there is no way my battery acts faulty only outside, if it's faulty, the unexpected shut down should always happen, shouldn't it?

Jan 8, 2017 3:30 AM in response to Gabrioska

I got my 6S battery replaced for free as it was one of the early batches. So far ive seen no improvement in battery drain, so im still get a faster than normal drain.


Im at 25%, dowin from 100% at 11pm last night, with only 20mins usage before i went to bed.


Not happy that this is happening, and less so that i have to mess about and spend time trying to figure out what's causing this. The phone is 13 months old and has been rock solid until a week or so ago.

Jan 8, 2017 6:54 AM in response to fliplip

flipflip, if you contact Apple Support (phone, facebook or twitter) to walk you through a factory reset. The interesting question is if yours drains over 24-36 hours, without any other apps- and I mean clean basic install before re-installing the image. You could have apps shut off by swiping them up, but one or many may still be open invisibly in the background. That's is the reason they do the OS only test. If you can let us know how that unfolds, it would be great.

Jan 8, 2017 7:11 AM in response to Gabrioska

If you have GPS enabled, or even if you keep Wifi enabled while you are away from home (as myself and most people do)- there is a surge in power demand (esp the wifi antenna). Have you tried, as an experiment, go outside with wifi bluetooth gps turned off? Personally, my GPS is always off as it a significant power drain hog. And without an analysis of you iPhone, I mean oscilloscope, ampermetre and a few other tools in a lab, cannot speculate as to what exactly causes it other than a process of elimination. With special tools one can measure exactly the amperage drain, if the voltage is steady, if the phone self shorts. As users, through support, the best initial method is factory reset/reinstall, and so on after that.


As for what did the update trigger, several ways of looking at this. Even if I had a very good idea, would not want the post assuredly deleted. Also, engineers are working on it already, including 3d parties no doubt. Maybe the issue is already known but whatever happens next is Apple's call.


"the unexpected shut down should always happen, shouldn't it" There is no clear common shutdown denominator here. But let's assume that it is hardware, the answer is simpler. Automatic shutdown are generally demand and drain relative. A worn out Li Ion will shut down frequently under demand (amperage spikes) but not under steady states or very low discharge. Add to it built-in sensor related circuit breaker safety shutdowns, there are many ways it can happen. Would not worry too much about the gritty scenarios, other than the most tangible, best solution for you.

Jan 8, 2017 7:25 AM in response to fliplip

"Im at 25%, down from 100% at 11pm last night, with only 20mins usage before i went to bed." If actually so and not just iOS poor number reporting, you lost 480 mAh, at a rate of -1,430 mAh per hour, 1200% faster than my 6S wifi with 10.2. Not just out of specs, but out of any battery-safe operating specs, no matter the cause. Should have also heated up. If you still have a replacement warranty, Apple support will have additional steps for you.

Jan 8, 2017 8:21 AM in response to _Belisarius___

Thanks for the reply.


I Know how to do a restore but its a real pain to put everything back on, so its going to be my last resort. I appreciate your help but im not prepared to run a bare instal for a couple of days Just yet. After having my phone for over a year i know its basic behaviour, and most nights i lose only about 5-6% at the most normally.


Ive only had one day where ther phone shut down, and only a couple with really fast battery drain. Most days since the issue stated its been faster than it shouled but still lasted most of the day.


Saying all that, i will do a reset and restore to see if that helps once i get the time. A pain but i do want to get to the bottom of this.


@Belisarius. Ive noticed my posting time on my post isn't my local time, so to clarify the time frame, it was about 12 hours duration that the battery depleted down to 25%. Still fast but maybe not as fast as you thought.

Jan 8, 2017 8:50 AM in response to fliplip

The reset is kind of a cornerstone troubleshooting step, especially with Apple. It is also the #1 was the vast majority of issues get fixed in general - including hidden app related drain in general.


There was a time when clean app install was difficult and had to be done one by one. But since iOS 8 it is quite 25 min painless. More details can be found here:

https://www.payetteforward.com/why-does-my-iphone-battery-die-so-fast-heres-the- real-fix/4/


To be safe, ensure both iCloud and an iTune backup. From iCloud all your apps will be downloaded as a clean install (as iCloud does not store the apps but your iPhone layout) and you regain the same ergonomics as you had previously set. Takes up to 30 min and it is done by the time you check back on it.

Jan 8, 2017 8:56 AM in response to _Belisarius___

Thanks for the reply. I have done this a few times in the past but there always seems to be apps, and configurations missing. I also have a few apps that have files in them, and ive never found Apple Pay to go back on without me having to call my bank to get my already registered card activated again.

Not the end of the world i admit, but its not quite as smooth as Apple would have you believe, at least not in my experience.

I do back up to iTunes using encryption to get the most data saved, but yes, i keep iCloud backups going on a monthly basis as well.

Jan 8, 2017 9:06 AM in response to Mjolcresure

Here's a recent list ("Updated December 20, 2016") of 30 things you can do to reduce the battery drain:


https://www.lifewire.com/tips-to-extend-iphone-battery-life-1999884


Lowering screen brightness and turning off Cellular Data made a noticeable difference on my iPhone.


How old is the battery? Apple Care Protection coverage? Your iPhone5 will be supported a little while longer so maybe it's not a horrible idea to get a replacement battery?


I tend to keep my iPhone plugged in all the time and try and let it drain til it powers off once a month or so... Never a bad time to force restart (hold the Home button and Power button until it shuts off). If you power it to 100% and power it off, let it set for 24 hours if you are still at 100% when you power back on, likely the battery is still in decent condition. I use iBackUpBot.app - it shows how many cycles the battery has been used: http://www.icopybot.com/itunes-backup-manager.htm (Plug in the iPhone, select the device, choose "More Information" from the main picture) Common wisdom says around after 300-500 cycles, capacity is reduced to ~80%.


Here's another similar article: http://www.macworld.co.uk/how-to/iphone/iphone-ipad-battery-life-ios-10-battery- saving-tips-2016-recall-3513323/

Jan 8, 2017 9:07 AM in response to fliplip

Apple Pay is indeed reset each time some reset happens. The secure chip prevents a reread. In my case the bank has its own wallet App and I manually reactivate the cards for Apple Pay. When they did not have it out, it was indeed a nuisance to actually call them each time. One thing I never fully understood is the new iTunes Factory reset+ image. All pics/files get reinstated, then the Apps download via wifi automatically (even with the cable unplugged) over 20-40 min. I am sure it is as well a clean 1x1 app installation, with iTunes only 'mapping' the App for download on the iPhone. Anyways, keep us posted. regards

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iOS 10.1 Battery drain

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