iOS 10.1 Battery drain

Well I have just had my battery replaced. Cost me £70. The 'Genius' help at my local Apple store said it was just normal battery life. That's a 13 month old battery which failed the same day as I installed 10.1. Apple paid NOTHING toward this repair after ruining my battery with the 10.1 update. Disgraceful.

In my household I have 3 iPads, 4 iPhones, Apple TV, a MacBook pro and a 24 inch iMac. I will no longer be purchasing Apple products.

To Apple I say. 'Adios'.

To Android, Samsung and every other non Apple ecosystem out the I say. 'Hello. Looking forward to giving to a try'

To the 'full time' Apple apologist on here I say. 'Get a life.'

Apple Yoda, it is frustrating, but I would like to know how the new battery is doing. I understand how you are feeling. Have you contacted Apple Support on Twitter? They really helped me...I was able to speak to an Apple Support Supervisor and he helped me without replacing my battery. There is some drainage mind you, but not like it was a few weeks ago. I charged my phone this morning at 100% and it has been 5 hours now and I am at 94% and used my phone searching teacher sites, FB, Twitter, and listening to music. Don't let a few users get to you. Choose to ignore them...there are more users who are supportive and their suggestions have been a blessing. Good Luck and hang there.

I thought I had just posted an update but, alas, I'm not sure it posted.

I just used coconutBattery to measure the capacity and cycles for my iPhone 6 Plus and my older iPhone 5 that I use as an iPod Touch. Not surprisingly, the iPhone 5's capacity is below 80% and it has many cycles. My problems with the sudden drop in my battery level to 1% began with my iPhone 5 but it's when that occurred on my iPhone 6 Plus that I became alarmed.

According to the app, the capacity of my iPhone 6 Plus is a healthy 94%. There have been about 319 cycles. Those statistics look good. But, nonetheless, I have experienced at least one clear and dramatic drop in that iPhone's battery level, at least as shown by the indicator, from 51% to 1%, only to restore to 49% as soon as I plugged the iPhone into my iMac.

I do not claim to understand the cause(s) of this problem. But it obviously concerns me. My iPhone 6 Plus is still under warranty for another 3 weeks. Particularly if the problem manifests itself again, but even if it doesn't, I will visit the Apple Store and hope for a solution. I hope I don't meet resistance because the capacity appears good in that the sudden drop in battery level and sudden restoration were real.

Care to go over a few things that you feel helped?

What you are getting now is pretty much what ive always had from mine until a week or so ago.

I dont believe its anything to do with the way the phone is used, at least not in my case, as i would have seen the issue a lot earlier. Silly things like turn use airplane mode over night are not the answer, and also as i always have the screen brightness just below 50% and have always had good battery life turning it down any lower than usual is also not going to fix anything.

My battery was draining like crazy. I had to carry my charger around all the time. I have the same problem you are having on my 6 plus. 10.1.1 was the cause of my drainage and 10.2 didn't help one bit. Some users are trying new batteries and that seemed to help, but I don't want to buy a new battery. I removed some game apps that I wasn't using, cleared my text messages, removed A few other items I wasn't using and that helped somewhat. Like I said, it wasn't a cure all, but it helped me until I can decide what I want to do for the meantime. It was just just nice talking to a person and given some ideas to help my situation and not being told I need to buy a new battery. I just want to make it clear that this is not a solution for everybody. Poor supervisor, he was very patient and really worked with me. Good Luck!

Was at a pool for a mile swim when suggesting Sylvia's step cam to mind but just seen that she provided it already. If you go to twitter and explain to a Sr advisor that you are disappointed, let down by the battery failure (and/or iOS 10) and you would ask for a 70 pound credit. They have lots of powers. And if at some point the issue becomes a recall, you should hopefully be fully eligible for a refund. Ref geniuses, I avoid one particular store because of poor analytical skillets/customer service, but three other Apple stores I know are superlative- they would have given you a new battery free of charge.

"My iPhone 6 Plus is still under warranty for another 3 weeks. Particularly if the problem manifests itself again, but even if it doesn't, I will visit the Apple Store and hope for a solution." Three-pronged approach to extend your warranty. 1. Sylvia's Twitter/facebook with a supervisor; keep it simple and open an Incident. Ask for an email with Incident #. 2. If you do not have twitter, as myself, call/Apple Support. 3. Apple Store for the visit.

Speaking from experience, I had a 6 months out of warranty macbook which was replaced because I opened the case 7 months previously, one month before warranty expiration. They do the same with iPhones. If you do not have Apple Care, you can still buy it before the end of the year. If this was Apple Care, maybe you used a CC offering a 3d year. Either case, speaking with a supervisor is the best way to get a warranty bridge. That incident # is key.

The issue you may encounter is being told that the battery passes and that you have no replacement warranty even though, potentially, it may be flawed. There is an issue with 'health' resistance tests having nothing to do with a battery's actual performance ability. Either case, you have three weeks to see if heavy usage (drain) could bring it down to that magic 79% free replacement..

"Apple clarified that the bug was not a safety issue and that it only affects devices within a limited serial number range, manufactured between September and October 2015."

"We found that a small number of iPhone 6S devices made in September and October 2015 contained a battery component that was exposed to controlled ambient air longer than it should have been before being assembled into battery packs. As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur."

http://www.dailymail.co.uk/sciencetech/article-3956954/Is-iPhone-6s-affected-une xpected-shutdown-bug-Apple-replace-battery-free.html

http://thenextweb.com/apple/2016/12/06/apple-iphone-6s-battery-issue-explained/

Just a strange coincidence that your Oct 2015 unit was assembled those very months.

The app I have on my phone still says 0.9% wear, but I trust coconut battery more - I used it and it accurately predicted the wear on my failed battery.

It is a waiting game with me, mind you I am enjoying playing Pokemon Go like a madman and am now on level 27 without cheating.

Unbelievably, yes, you used to be able to use GPS spoofing apps/hardware to trick the Pokemon Go app into believing it was somewhere else in the world.

I hate cheats.

Anyway, will keep feeding back my findings. As you rightly say, I wonder what Apple is not telling us, it's loyal customers?

Adrian.

definitely your love for Pokemon Go trumps any other concerns. At least then, avoid using it too aggressively below 30-40%? My speculative concern is that the error may be, in some cases, on the logic/circuit side and some specific component, by manufacturer, shorts or does not turn off; draining the battery. A few years ago Apple returned 5-8 million iPhones 5 to Foxconn. recently, the 6S battery recall was also about faulty hardware.

Nope, I am playing it till the phone battery dies. As I said, I am putting this new battery to the sword.

I came home after a playing session yesterday with 1% battery and it lasted about 30 minutes then shut down.

After all, isn't that what a battery is for?

Use it until it has no charge, then recharge it?

This in itself should not cause the battery any problems I would have thought.

I am showing 16 load cycles on coconut battery so nowhere near one full charge a day.

http://www.coconut-flavour.com/coconutbattery/

Adrian.

I admire tons your experimental stubbornness. I truly do. There is one game I play occasionally on an iPad, it will drain it in 3 hours. Used to play 2-3 games on an iPhone 5, also a few hours. I now avoid games because school comes first, but no longer on iPhone. I may play occasionally on an iPad. So the only think, experimentally speaking, I am not sure, is if you are using the PG heavy demand as a benchmark for your battery charge, versus a normal day use. PG and other games can drain it 4x faster and this does not tell us if there is bad drain or just heavy demand...

Thanks, been there, done the school and university thing so back to playing games for me.

In between work of course, which involves a fair bit of walking so ideal for Pokemon Go and battery testing.

🙂

I hate now knowing why a problem occurs, and more so when the manufacturer doesn't know either.

Typical, my family has been running iPhones without any problems for quite a number of years, I jump a 5 year ship from Android (after a long time on Nokia before that - best phones in the world) and then this happens.

Battery drain was the primary reason I left Android.

Serves me right, though at least my phone has not caught fire.

Yet.

Adrian.

Nokia phones dominate in the middle east. Good guys and bad guys alike use them in the desert. The removable battery, easily replaceable, and low drain make them desirable, as the heat kills smartphones with higher demand. Then again not too much pokemon go in the desert...

Mine seems like its back to normal today. 100% at 8.30am and 93% at 6pm. Pretty good and much, much better than i have seen over the past week.

It could have beeen the new batter (im pretty sure that has helped) ** ti did two restores yesterday. The first didn't seem to make much difference so i did it again, exactly the same way, and since then the battery has been fine.

I am facing another issue, in that i keep finding i have no Phone signal. This cant be to do with coverage, as the phone isnt re connecting when im out. I wonder if this is connected with the battery drain. I know when im away from the city my battery drains quicker as its searching for a good signal, maybe the two are connected, although this issue didn't seem to effect the battery today.