Level 1

48 points

2016 macbook pro 15" with touch bar poor battery life

I just received my new 15" MacBook Pro with touch bar. The battery life is horrible!!! I have Safari open with 6 tabs and with 95% battery, I am told that I have under 3 hours of battery life left! I thought these things were supposed to get 10 hours? I ran the battery down in 3 hours last night only browsing the web. I wasn't watching videos, just browsing. Is there something wrong with my laptop?

MacBook Pro with Retina display, macOS Sierra (10.12.1), 15" with touch bar

Posted on Nov 20, 2016 10:07 AM

540 replies

cab5g Author

Level 1

48 points

Nov 20, 2016 10:18 AM in response to cab5g

Since making this post, here's what my battery shows... 20 minutes after taking the first screen shot. This is insane.

tjk

Level 9

51,192 points

Nov 20, 2016 10:18 AM in response to maxsab

maxsab wrote:

Sry, what is "OP"?

Original poster.

Nov 20, 2016 10:19 AM in response to maxsab

maxsab wrote:

Apple Support told me to change my Mac. BTW I am not sure my new Mac will not have the same issue as the old one.

Then don't change it if you don't think the new Mac will not have the same issue as the old one. Return it and get a different computer model. Personally I would take them up on their offer.

maxsab

Level 1

40 points

Nov 20, 2016 10:22 AM in response to tjk

Not "charge" but "change" on the new one:)

tjk

Level 9

51,192 points

Nov 20, 2016 10:24 AM in response to maxsab

maxsab wrote:

Not "charge" but "change" on the new one:)

Got it. 😉 But still, if this is the first time charging, make sure you charge to 100%.

maxsab

Level 1

40 points

Nov 20, 2016 10:26 AM in response to tjk

I actually even calibrated it. I got it last Thursday.

tjk

Level 9

51,192 points

Nov 20, 2016 10:28 AM in response to maxsab

Got it again. 😉 Then I go with my original post.

cab5g Author

Level 1

48 points

Nov 20, 2016 12:16 PM in response to tjk

I just contacted Apple Support. They told me to erase my SW and try again with a clean OS. Are you kidding me? I migrated my apps using Apple's migration tool. I received my laptop on Thursday and apparently Apple shows that I only have 7 days left to return this thing. I am so frustrated. I don't have enough time to re-install all of my apps one by one in the next week. I am not just sitting around on my computer all day. They wouldn't offer to ship me a new mac either. They said I couldn't return it at an Apple store either since I bought it online. I paid over $3000 for this and I can't return it to the store????

tjk

Level 9

51,192 points

Nov 20, 2016 12:29 PM in response to cab5g

Was it a custom order? If so, and the SW reinstall doesn't work out, I think it's going to have to be a repair instead of a refund.

If it wasn't a custom order, and they couldn't take it back at an Apple Store, then they should have offered you a prepaid box to ship it back in.

Nov 20, 2016 12:41 PM in response to cab5g

Did the Mac actually turn itself off or did it just show 0 minutes left on the display and you turned it off ?

cab5g Author

Level 1

48 points

Nov 20, 2016 1:25 PM in response to LidoShuffling

It turned itself off and would not power on until I plugged it back in

cab5g Author

Level 1

48 points

Nov 20, 2016 1:27 PM in response to tjk

I called support back and this time they said I could return or exchange it at the store. This person promised to follow up with me after my appointment tomorrow. We will see how it goes

tjk

Level 9

51,192 points

Nov 20, 2016 1:29 PM in response to cab5g

Ahhh, good, a much better outcome. 🙂

Nov 22, 2016 4:31 AM in response to tjk

I'm having exactly the same problem. Fully charged and sitting idle it shows 3 hours max...

Nov 22, 2016 5:25 AM in response to cab5g

If you ordered from apple.com, you can take it back to any retail store, at least in the US.

I experienced poor battery performance from the 13" MacBook Pro and took it back. I was hopeful that the 15" would provide better performance, but this thread has me a bit concerned. It appears that Apple was more hopeful of the battery technology than what experience reflects. I appreciate the reduction in weight, but I would have preferred the size and weight of the prior chassis in order to have greater battery life.

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2016 macbook pro 15" with touch bar poor battery life