MacBook Pro 2016 15" butterfly keyboard problem

Guys, after reading around, I've solved this.

There's so much less space around and under the new keyboard, that dust and little dirt effects the keyboard much quicker. I simply blew fiercely around and under the stuck key, and it promptly worked again.

It's dangerous though (humidity could lead to component corrosion), Apple recommends to use compressed air spray instead : Clean the keyboard of your MacBook (Retina, 12-inch, Early 2015) and later - Apple Support

I'm danish too and have the same problem - I'm so annoyed. It's the enter key, but other random keys also gets stuck (still working, but the key does not move/click when pressed) - right now it's Arrow up, Enter and the danish letter Æ. I really miss the keyboard of my old Macbook Pro Retina (and the ports) - this keyboard is crap and SO noisy when typing fast :-/

Same thing for me. In the beginning it was just the arrow up key. Now it's starting at the "A" key as well. Like it's getting stuck and don't pop up again. On the A key the problem is on the right side of the key.

MBP 2016 13" (no touch bar), experiencing the same, although with the "6"-key. Has to be pressed harder to register and also has (even) less travel distance. As I recall, it just suddenly became like that.

My MacBook Pro 13" is 2 weeks old, and since the 2nd day of having it the 'm' key was sticking, or not responding, but also wasn't making a click. Then it cleared up and the 'enter' key started doing it. Then that cleared up and my 'up arrow' was doing the same thing. Now the 'm' and 'up arrow' are both doing it along with the 'b' key and '3' key. Haven't had a chance to take it in to the store, but will be very soon.

Same here. I have this MBP 13" touch bar i7. The keys, intermittent stuck or feels weird.

The D-button is more or less useless... Beside the keypad-problems, battery life is bad!

I really need a computer in my job, maybe I´m going to clean my old MBP 2013 or by a PC.

I really don't trust Apple no more - to many lemons since Job´s died!

I have the same problem. To ship it back and wait for a new one, such a drag... I live in France, but I need

american keys... I dont know what to do. I did not expect to have any problems considering the price

Since this morning my space is also not working properly and one more key. I have tried tricks from the net and here, stometimes it works, sometimes it does not.

My whole life I have been on Dell and windows. I finally decide to invest and got Mac Book Pro, and like it, but this...

is not an investment, this is waste of money. So I am going to ask for my refund, because I see a LOT of people

have this problem or even when they got a new one, they again have the problem.

They should LOWER the price, or say to use it only on planet where there is no dust.

I do not know if I am overreacting, but I feel a disappointed because after Windows, this was a nice change....maybe in October, after i see the keyboard and check for issues. When I was buying, I did not find this keyboard issue, and more people should know about this..

As i type, I have to go back to fix missing keys mistakes 🙂)

The problem with this keyboard is that it's to flat. Even the smallest amount of dust will block keys. I vacuum the keyboard at least once a week. No eating in front of the MacBook and prevent dusty environments.

But this blocking of keys will be a recurring problem for all users of this MacBook Pro. If only I had chosen the previous generation...

The Apple Store can fix a blocked key within 5 minutes. Just by lifting and cleaning it. Apple must teach users of these MacBooks how to do clean the keys themselves and provide a tool for removing the keys and a lifetime guarantee on the keyboard.

It's a great machine, but this keyboard is a failure.

I've had this problem with the 12" macbook. A speck of dust broke the shift key within 3 weeks, so I got a full refund since it was covered under the Australian Consumer Laws 30 day return policy, since Apple won't admit the structural fault in their new butterfly style keyboards.

I then purchased the 13" macbook pro 2016 with a "new and improved" butterfly keyboard to have the same thing happen 2 weeks after purchase. Returned it again, got another one.

I'm just going to repeat this process every 30 days until the next model is released, hopefully then the newer model won't be so susceptible to flecks of household dust.

Or I start using my macbooks in a hermetically sealed room with a cryovac suit on.

Here is a conversation with Applecare about the problem that Apple refuses to identify when you go in store with stuck keys:

https://www.4shared.com/music/8YeBZN75ca/macbook-pro-2016-keyboard-dust.html

im havin gthe same issue with my new macbook pro 2016 13" without touchbar. Basically half my function keys are not taht klicky. The mute and screen dim keys need to be pressed extremely hard.

Never had a ****** keyboard like this before!

Hello,

I want to share my experience with Macbook Pro 15 2016 with TB.

i brought the laptop two months ago and it has been already to service for for 3 times:

-The first problem was the pooping sound issue (random noises from the macbook). They changed the uppercase of the laptop without resolving the issue.

-i went fot the second time with the same problem and they changed the screen (the issue seems to be resolved after that)

-After that i noticed that some keys in my keyboard make a strange noise (a metalic one) so i went to the service for the third time. They change again the upper case.

One week now i noticed that the issue with the keyboard is still exist, so i contact the Service to find a solution. The answer that i got was that they understand the issue but they dont have anything to do about it and i need to accept it. So i asked them a writing aswer that the problem exist and they cant do anything about it and also that the apple doesnt recognizes this as an issue.

I have many products from apple and until now i was very happy. For the first time i brought something so expensive (3300 euro) with so many problems and the worst part is that the service cant help me.

i am very disapointed with this situation and with the customer support

Sorry for my English

The caps lock misses key presses since day one. Tab key started double registering after around 2 months. A week ago it was turn of the b (typed that 3 f^*#&G times) missing key presses, and now the left arrow as well. And, as the cherry on the pie, the right tweeter blew up. I travel around and need the machine to work, so I can't afford to remain without laptop for 2 weeks while they (maybe) repair it. What am I supposed to do, uh? Thank you Apple, thank you.

I have experienced the same problem as well and send my macbook in for repair. My down arrows key felt completely different more squishy and didn't respond to every press. Then my N key started to sound more clicky and didn't respond to every press as well. My track pad started locking out as i could still move it but couldn't click anything.

So we will see if this is covered under warranty or if they will try to charge me for the repairs. I should have it back within the next couple days.

I have the 15" Macbook Pro 2016 touchbar. I got it brand new Jan 2017 and it's Jun 2017 so it lasted months before breaking.