MacBook Pro 2016 15" butterfly keyboard problem

Hi


On my new MacBook Pro 2016 15", all keys (butterfly) works perfectly - except the enter key. Even though it does work, It doesn't "click" and you can't feel your are pressing it down - it feels like pressing the metal next to it.


It worked fine the first week.


Anybody experiencing this problem?


Thanks

MacBook Pro with Retina display, macOS Sierra (10.12.1)

Posted on Dec 5, 2016 1:29 PM

Reply
75 replies

Oct 8, 2017 8:41 AM in response to jude_x

Amazing isn't it? You buy this expensive machine, which was designed and manufactured with a faulty keyboard design and Apple makes you pay for their mistake. In what other ******* company in the world would this be considered acceptable? Apple are you listening? I bought AppleCare just so I can plan on having them replace this a minimum of 5 times after the standard warranty has expired. I sure hope this gaff severely eat into their profits

Nov 1, 2017 5:56 PM in response to MojoDK

I have the same problem! Mine is with the "i"key though. It just doesn't make the click sound when I press on it, and I have to press extra firmly on it for it to type. I don't have a spray can for air to blow out the dust, and I already tried blowing underneath the key. It didn't work. Is there any other method that I can use to make the "i" key free? ANd how on earth did so much dust get caught underneath only one keyboard key?

Jan 4, 2017 11:55 PM in response to MojoDK

I'm danish too and have the same problem - I'm so annoyed. It's the enter key, but other random keys also gets stuck (still working, but the key does not move/click when pressed) - right now it's Arrow up, Enter and the danish letter Æ. I really miss the keyboard of my old Macbook Pro Retina (and the ports) - this keyboard is crap and SO noisy when typing fast :-/

Feb 14, 2017 2:21 PM in response to MojoDK

My MacBook Pro 13" is 2 weeks old, and since the 2nd day of having it the 'm' key was sticking, or not responding, but also wasn't making a click. Then it cleared up and the 'enter' key started doing it. Then that cleared up and my 'up arrow' was doing the same thing. Now the 'm' and 'up arrow' are both doing it along with the 'b' key and '3' key. Haven't had a chance to take it in to the store, but will be very soon.

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MacBook Pro 2016 15" butterfly keyboard problem

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