MacBook Pro 2016 15" butterfly keyboard problem

Hi


On my new MacBook Pro 2016 15", all keys (butterfly) works perfectly - except the enter key. Even though it does work, It doesn't "click" and you can't feel your are pressing it down - it feels like pressing the metal next to it.


It worked fine the first week.


Anybody experiencing this problem?


Thanks

MacBook Pro with Retina display, macOS Sierra (10.12.1)

Posted on Dec 5, 2016 1:29 PM

Reply
75 replies

Aug 5, 2017 6:19 AM in response to Ambassadeur5000

I just bought the 2015 MacBook Pro instead. I always feel more assured when apple products have been on the market a while that there won't be all of these hiccups. I tried out the new keyboard in store and wouldn't have minded if I got that one, but with all of the issues ...yikes. I think the 2015 model keyboard also has more travel which makes it more comfortable for long term typing as it feels more cushiony , which I'm also a bigger fan of.

Aug 23, 2017 6:39 PM in response to MojoDK

Here'sthe feedback I just sent to Apple, regarding their crap touchbarMacBook Prokeyboards:

I am on a 13" touchbar MBP, which just days ago had the entire top case replaced due to keyboard defects. I am typing on the new keyboard, which has, so far, had a stuck left CMD key, stuck up-arrowkey, and as I type this now, aspacebar that is stuck down. (As you can perhaps tell from the absence ofspaces here and there in this message.)


The computerthat had this topcase replaced wasitself a replacement ofa 15" MBP which I originally purchased,which also had stuck keys (as well as failing powerdiagnostics.)


I've had enough. The owner of at least 15 Apple devices, between iPhones,iPads, AppleTV's and MacBooksPros, I am not going to waste time with thisany more.


Thekeyboarddesign is obviously defective. I am going to buy a Windows notebook -- something I thought I'dnever again do.

I am beyond frustrated. Why did Apple screw up a keyboard design that worked fine? I use the computer for work, and I can't spend my life taking this computer to the Apple Store.

Jan 9, 2018 2:49 PM in response to marianacac

Agree. More people should know. I finally had the time to do something about the problem that was growing worse. I was wasting time w my space key (I had already adjusted to only being able to shift w the right shift key & the repeating #3 had subsided somewhat or perhaps I adapted) but now I couldn't do any typing. I could have sent them my broken computer then they would have sent me another computer but I wasn't giving up my computer even w applecare. So more people should know about this. They have made their problem ours & we're the one's spending time and money at our expense.

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Dec 25, 2016 10:43 PM in response to MojoDK

Same for me, but on a US type keyboard, on a 13" TB model. For me both the enter and the shift key below it feel different than the rest of the keyboard, although the enter is much more noticeable. I thought maybe I've gotten food or something in it, but there really isn't a lot of space around the key for food to get in there. And it's still pretty new, so that'd be very unlucky.

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MacBook Pro 2016 15" butterfly keyboard problem

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