iCal will not send if location is added to event

mine is a me.com acct with iCloud.com as the alias. here are three common events I am seeing everyone experiencing with this same issue:

- linked to only a few weeks ago

- iPhone 7 or 7 plus was involved with either the recipient or sender or both

- adding a location or extensive long event name or long url causes invites not to be sent or received

- location issue is bi directional- both ways (either by sender or receiver)..

I wish someone from apple tech could start seeing if there is a pattern ... clearly something is broken and I suspect more and more folks using ical and iPhone 7 will start seeing the same. I recently called their tech support and so far the person was not aware of this issue.

hmm... we also got a new MacBook as well... and i don't know if i really noticed this problem till after that either.. but i'm really not sure...

Boy I hope they can get this figured out... but glad we have this thread building on it and I'm not an anomaly out here!

Hold the presses! Not everyone with this issue has new Apple hardware.

I am having the same problem that when I add a location to a calendar entry and invite someone they will not receive it, unless I remove the location.

However, I do not have any new Mac equipment. My MacBook Pro is a 2013, my iPad is an iPad Pro and my iPhone is a 6S plus.

Hoping to hear from Apple engineering by Thursday as my case was escalated as well.

I sent the support team the link to this thread! ;-)

Apple support contacted me Wed night and sent me a list of 10 questions. Interestingly enough, I found from answering them that I was able to send a calendar entry, including a location, from iCloud.com and the invitee received it! AND I was able to send a calendar entry, including a location, from my iCal app on iPad, iPhone and MacBook Pro to an invitee at an iCloud address and they received it!

So it appears from my troubleshooting with Apple that sending calendar events with locations to invitees will work if sending to an iCloud invitee or if sending from directly from iCloud.com. I am sending my data to Apple now and will have another conference Friday morning.

If you would like to go through the process yourself and give your findings to Apple, maybe we can get to the bottom of this issue. 🙂

1.- How is this customer sending their invites (Steps you do to send the invite, and the devices attempted)?

2.- Who are they sending their invites to (A few examples)? Other iCloud accounts?

3.- Can those same recipients in turn send the customer an invitation? If so, what happens?

4.- What happens if the customer sends directly from icloud.com? Is there an error or does it act as if it was sent but is never received?

5.- Does the same issue happen for the customer if their device is connected to a different network?

6.- What lead up to this issue beginning? Was there a change to the account's setting or files prior to this issue? If so, what were they and when did this happen?

7.- Does the issue happen when sending as @me, @mac, and @icloud or just some of these?

8.- Does the issue change if the customer sends an event with no attachments, notes, links, or location data?

9.- Does the issue persist if the customer creates a new iCloud Calendar and sends a new invitation from the new Calendar?

10.- Include a copy of the ICS file that is not sending

macOS

The easiest way to do this is to CMD Click on the event itself from the macOS calendar app and choose "Mail Event".

Have the customer email the ICS file and info it generates

You are very welcome!

I briefly scanned through the other replies......my husband and I have been going nuts because he wasn't receiving calendar invites. After reading this thread, I removed everything but event and date/time and he received them. I guess we'll just wait for Apple to fix this issue as I don't know what else to do and it seems to have started at the same time everyone else started to experience it.

Ditto here. If I remove the specific event location everything works. With a specific location linked to map location the invite doesn't send. Definitely a bug. Let's hope for a quick fix.

Thanks for posting all this information. I will go thru the list again today but at first glimpse there are a couple of tests I had not thought of which I will try! Do you have any idea what specific changes you made that resulted in iCal once again being able to send invites with locations?

Thanks for joining the posting. Sounds like your problem began at same time as many of ours (on and about December 10). It sure suggests a change from Apple's end rather than each of us individually making changes to our account on about the same day.

I was hacking a little on this today and I did learn something new. If I create an event with a location that does not engage the Apple maps function (i.e. event title "Test", event location "Bill's House") things perform as expected. Invitations are send. If I change the location on this same event to something like "Tom's House", again everything works as expected with a new invitation sent. However, if I try changing the location to something that engages the Apple Maps function (like Chili's where the address is included, as well as the small map) the invitation does not go thru. At least to me this explains why the iCloud.com app can work when a location is included (since it does not add the Apple map info to the event). No solution but another piece of the puzzle.

WE have iPhone 6s and 6s plus. We also have some older iPads (not sure of version). We just realized tonight the issue with the invites not going through with location attached. Also called Apple and opened a case. Anyone know how many cases and when Apple will fix this? Looks like this thread is pretty long and a widespread issue. I would think they would be looking into a fix. It's not just new versions of iPhones. Looks to be all Apple products.

A couple last items before I let the smart guys take over the conversation. Here is what you can do an expect your invitation to be sent. Create an event with no location, create an event with text only in the location field (no link to Apple maps), create an event with text only in location field and text only in notes. Here is what you cannot do (meaning the event invitation will not be sent). Create any event with a location linking to Apple Maps. Create any event, with or without a location, that includes a URL.

As an aside, and in conjunction with all that we're discussing, I have noticed that the Apple Maps app has not been functioning well for several months. It doesn't open, it is slow once it does, and, consequently, I have started preferentially using Google maps. I wonder if the "location" problem stems from the Apple Maps app and not the Calendar?