Repeated Keyboard Issues on MacBook Pro 2017

Yes, I have this prooblem (see, there it is) with certain keys that repeat and some that are hard to press. It's driving me crazy right now.

I try blowing out the keys with compressed air, but it doesn't seem to do much good.

2017 Macbook Pro 15 4600$ CAD ( 3200 $ USD + tax) 2 hr after spacebar key not working . WOW.... End of apple MacBook here, still love my 2015 one

Most anticipated return ever, so sad that quality is an issue today with such an expensive one

Thanks, yes. I even looked up the trade-in value of my MacBook and looked at buying a new one based on the rate of failure of keys, but a fully loaded 2016 MBP doesn't fetch more than $1060 apparently.

But looking at the thread above, unless they've improved the KB since 2016, a guess I can expect more failures to come.

I really miss my old MBP- The function keys, the MagSafe, the SD slot, the keyboard...

Same problem with the b key (which I now have to mash down hard). Repair will take 1-3 days. This is my working computer. I will limp in my iPad pro while the computer is in the hospital. ut I just say I see a lot of these (and there you can see what happened to the word But...)

I have the same issue, first to go was the spacebar - cue a weeklong repair on a beautiful custom build machine that was about four months old. No, two repairs. One overnight when they replaced just the spacebar, and another longer repair when they tried another approach by replacing the entire top deck. Less than 8 weeks later the issue is back, this time with the number six key. The keyboard is part of basic functionality - pretty bummed my beautiful and powerful new Mac can't even handle email 😟. The support technician told me to come and write on this thread, apparently the more of us who complain the more likely the engineers are to notice? So, so frustrating!

hi there, just replying to that first post to keep that section well alive. Just opened a brand new 15" MBP and 7 keys didn't work. Must have had more than 10 Macbooks and never had a DOA...if the QC standards in China can't even catch that there is an issue, then there must be a bigger issue...

Same here - I am on computer #4 - The only way you can get this fixed is if you ask them to test the repair after they repair it - And it stinks because you have to be without it. NOW - my letter f is doing the same thing... Here we go again.. : ( Apple should recall the keyboard and replace them all....

+1 on that! I am a long time apple user (advocate) with more apple products than I can count on my 20 digits. The latest MBP has been a real disappointment. Wish I could go back to my 2015 MBP. My wife's Macbook has a dead "C", I and have dead "W" and "ENTER" keys.

If I were a causal user I could probably use a loaner, but I'm an app developer and it takes many days to get everything installed and configured to work effectively. So I am just trudging through for now.

I need a $3800 laptop that:

(a) doesn't crash when I close the lid (due to the TouchBar - which I otherwise find handy),

(b) doesn't have dead keys (due to new fragile keyboard design), and

(c) adds an hdmi port to the side so I don't have flaky display issues with third party (even expensive third party) converters and docking stations.

What is up, Apple? Stop it with the overly-minimalistic design choices on the iphone X (no headphone jack is awful, and third-party splitters are awful) and only USB-C ports on the MBP (which the industry isn't ready to support -- the USB-C displays on the market are 3-star rated at best, and adapters are flaky as well)

Wow - I didn't intend to type so much, but once I got started I just kept coming out! I know Apple has heard all of this before - hope it turns around soon.

-M

Same issue with various keys, even my trackpad works less responsive.

That happens when you're obsessed by designing devices incredibly thin, mr Ives.

When I was experiencing issues with my 2016 MacBook Pro, a loaner was not offered. It was hugely inconvenient. I have been extremely frustrated with my new computer, which performs worse than my 2014 MacBook Pro on almost all levels except the fact that the 2016 MacBook Pro is lighter. I get about 2 hrs of battery life unless I turn off all programs, in which case I get 4; my 2 year old computer would get 4 with normal use routinely. One of my touch bar keys doesn't work. Now one of my keys isn't working on my computer.

The only problem is that there isn't another alternative except buying an older MacBook Pro model.

Face the exact same issue with my B key after 2 WEEKS . also at times i feel the Keyboard is lagging on a whole. like i am typing fast and its catching up.

I have to blow with my mouth the B key and its ok again. But im a dev and its really annoying when u are in those long coding sessions 😟

My issue is i travel to my home country too and back there Apple is not officially there. So it a bummer for me. Wish i had read these issues before buying in late 2017. I skipped using a mac in 2016 and most of 2017. So after almost 2 years of using Windows based machine (and cursing it daily in front of my colleagues) i am back and THIS .. it really breaks me inside as an Apple user/fan...

Also the Touchbar is stupid as **** if u are writing code or maintaining systems... I am afraid to USE VI as i know ill press something else instead of stupid ESC key...

2016 15" MacBook Pro: The "T" has gone. And because I'm out of AppleCare it's due to cost me $480 to get it fixed by Apple.

if four more keys go- A total of five keys, it will equal the original purchase price. Oh joy....

(an unhelpful post I know, but I need to vent)

I have this problem too!!!!
I spent too much money, and I have a computer with poor keyboard!!... touch bar, super thin, super display... but the "simple" keyboard does not run. It's a nightmare!!!!
Sometimes is one kay, other times another one. Sometimes a key is totally unresponsive, and other times a key is "erratic" (for example, prints three times, when I pressed it just once).

But the real problem is that Apple does not give a SOLUTION.
MacBook Pro 2017 with apple care = waste 😟

I assume high prices with Apple products, because of this I want expect quality and service iff necessary. But I have no quality and no service.

It's the first time I'm thinking leave Apple and go back to other solutions.

I'm very sad and frustrated.

I submitted my feedback too.

Now I'm waiting a call from Apple Store to replace entire keyboard.

But with another with same problem, I guess

:-(

They would have to redesign a new keyboard, and replace it with the new one.

Apple isn't the same than before.

Left Shift key and left Command key working erratically... Typing and using Command keys like save, copy and paste it's a nightmare... Seems like a small problem, but it's a giant Achilles heel. My MacBook Pro Touch bar (15-inch, Late 2016, Spanish ISO keyboard) is 16 months old... this never happened to me in 24 years of buying macs. For the price of this machine, is completely unacceptable...