"Unable to activate Touch ID on this iPhone"

Hi, I have an iPhone 7 and I have the same problem. Since my home button isn’t actually controlled with “mechanism” it just simply doesn’t work anymore. The phone keeps sending me a notification about how it cannot enable Touch ID. I do not have Apple Care for my phone so if I bring it to the Apple Store will I have to pay?

Ok....after much frustration I got my Touch ID to work. But I'm sure it isn't a permanent fix. I've tried all other suggestions.

1st I turned my passcode off.

I turned my phone off for about 5-10 min

I turned it back on , Went to Settings, selected the Touch ID &Passcode button. I then selected one of the slide buttons under "USE TOUCH ID FOR"

I was then told I needed a passcode first. Put in a passcode and it asked if I want to keep my fingerprints. I hope this works for everyone.

It's so frustrating. My phone has been doing the same thing for weeks and still no solution

Unable to activate Touch ID on this phone.

I have don't everything humanly doable but no joy.

Somebody pls help before I crack the phone

Unless Apple changed the display, it would not work afterwards. Only Apple has the ability to repair displays and home buttons and retain fingerprint function. If Apple did your repair work, then take it back to them as both the work and parts are warranties for a minimum of 90 days.

If a third party shop did the repairs, then you are stuck with dealing with them as Apple typically will no longer work on a device once non-Apple certified technicians have opened it and made changes.

If you are unable to activate Touch ID your phone has a hardware problem. There is no solution other than to have Apple repair it. The most common cause of this error is having the screen or HOME button replaced by an unqualified technician. In this case there is nothing you can do; Apple won't touch it if it has been repaired outside of Apple's repair service.

If the screen has never been replaced then it's just a random failure; make an appointment with an Apple store or Apple Authorized Service Provider (AASP): Genius Bar Reservation and Apple Support Options - Apple

same issue.

This is the worst support from the leading manufacturer/brand. If I assume, that there is hardware issue with the touch id of my phone, but it is hard to believe that it happened for hundreds of users as well and that definitely means, touch ID hardware is of poor quality. In any case, this raises questions on Apple Brand, which is the favorite brand of users.

Another weird thing is, if touch id scanner is not working, they need to change the complete display which costs approx 50 % of the New Iphone (current value). Iphone 6 prices are depreciated to half in these 2 years, but the cost of the hardware part is still same for the users...

This problem just started today for me. Exactly as described here. Got my screen replaced a few weeks ago and Touch ID has been working fine until just today. Does anyone know why it might suddenly have gone? People here said it might be a software issue, but I can't remember downloading any new software yesterday. Super annoying.

William Davis1 wrote:

I have owned about 25 Apple products including SE in 1885. 10 computer and numerous iPads and phones.

Do you have a technical support issue that we, your fellow users, can help you resolve?

Apple is not reading here. If you'd like to let them know how you feel, use this page:

Product Feedback - Apple

If you are unable to activate Touch ID your phone almost certainly has a hardware problem. There is no solution other than to have Apple repair it. The most common cause of this error is having the screen or HOME button replaced by an unqualified technician. In this case there is nothing you can do; Apple won't touch it if it has been repaired outside of Apple's repair service.

If the screen has never been replaced then it's just a random failure; make an appointment with an Apple store or Apple Authorized Service Provider (AASP): Genius Bar Reservation and Apple Support Options - Apple

There is a slim chance the problem is not hardware. The easy way to find out is to restore the iPhone using iTunes and set it up as New, without restoring your backup (you can restore the backup later after completing this diagnostic step).

See: Restore your iOS device to factory settings - Apple Support

and: Restore your iOS device from a backup - Apple Support

If you cannot activate Touch ID on a phone reset to factory specifications then it is definitely a hardware problem.

Hello,

Take a look at this article:

Get Help with Touch ID on iPhone and iPad - Apple Support

The only sources that forbes article sites are just links to some posts from people here. It really is a p-poor bit of journalism as it cites no evidence whatsoever for any large spread nor systematic error. It's little more than a personal blog post, not professional technical journalism.

That said, if you just reset the iPhone can you setup fingerprint entry again? You can always call Apple or take it in to a store for a free evaluation if you suspect an actual hardware issue with your phone.

@ iak25, you are not alone. I have been battling this issue for weeks and no solution. It's just annoying and no one has a solution, not even Apple.

Hopefully, someone will find the solution and post it and maybe Apple woukd be shamed.

Please feel free to mail me if u have a resolution,

****@****.com

Thabks

<Email Edited by Host>

Hey, have the same issue with my iPhone 6s. One fine day the touch ID stopped working and I took it to the Apple store. They checked the phone and advised that its a hardware failure. On asking for the reason for this, I was told its due to normal wear and tear for which I mentioned to them that my iPhone 5s has a touch ID and has no issues in 4 years, but they din't have an answer to that. They offered me a new phone if i pay 50% of the cost. :(

So Apple doesnt have a solution to this and we all have to get used to using the phone without the Touch ID or get a new phone.

.. disappointed Apple User

Hi

Go to Support.apple.com They can test your touch I'd over your wifi

They will send you a post paid box to return iPhone for battery check /replacement.

I got this repaired free it took 4 days use SIMCARD in other phone if you have one.

Cheers

Brian 🇬-1F1E7;