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Hi, my wife's Apple Watch screen has suddenly shattered. The watch was on her wrist and we were just watching tv. Her wrist wasn't moving, we heard a crack, then the screen had shattered completely. I know this sounds completely strange but it actually happened! Has anyone else heard of such a fault? I could understand if the Watch had been dropped or knocked but it wasn't, it was stationary on her wrist?
Any ideas?
Thanks Richard
Hi,
I am currently going through the motions with Apple. This fault seems so strange; I kid you not, my wife was sitting on the sofa watching tv, her Watch sounded an alarm (incoming text), within a split second we heared a small pop, and the screen shattered entirely. I'm not confident Apple are going to believe this, but I will keep you posted! The watch is being posted back very soon for inspection
Mine shattered overnight sitting on the charger. Apple charged me a replacement fee.
Did they return your watch? The same this happened to me two days ago. It’s still under warranty but I am curious if I am going to need to fight them.
It was replaced under warranty. But there’s a deductible of 89$. I was ******.and I have apple care +
They returned it to me, still shattered. Actually, they returned it to the Apple store and I need to go pick it up. They wanted me to pay $229 for them to repair it.
Did you have AppleCare +? Wow.
I have an Apple watch 3 this has happened to me
Apple shop does not believe me £280+ to repair
GNotts, have taken it any further with Apple?
Your lucky you even got a report. I got. I nothing but a bill.
Puppykiss, that was given by a lot of arguing and constant calls and emails
Wow, so glad to find you all here. Thank you! My watch 2 (half a year old) just cracked for no apparent reason. I'll visit an Apple store and hope that they can repair it for me at no charge.
My wife's did just the same thing today! Just sitting at her desk, looked at it, was fine, looked again a little bit later and the screen was shattered and she hadn't gotten up to go anywhere.
Similar here. I put my watch on this morning and realised a crack all around the screen. thats really disapointing because I am really looking after my watch and did not hit it anywhere.
This is exactly what happened to mine!! Thanks for the picture!
Could be the battery swelled up.
Agreed
I’m the same.. and now getting angry at their lack of concern..and you?
apple watch sudden screen shatter
