Why is iTunes so bad?

Bought new iPhone 7 and will not sync all music an cannot merge libraries in I tunes. Guess they expect me to repurchase all music.Like apple but every thing is so difficult took 15 min just to come up with acceptable password to write this

Every time I think iTunes can't get any worse, it does. There is so much wrong with it, that I don't even know where to start. It's incredibly non-intuitive, and for some reason, Apple continually has to change menus and move icons around on a regular basis. I'd give anything to go back to the first version of iTunes. It was a thousand times better than what we have now.

After purchasing 5 iPhones over the years, I'm actually considering moving away from an iPhone.

I agree. iTunes is trying to do too much and badly! They should have a small programme that handles backups and retires properly, and keep everything else separate.

I had to revert back to IOS 10.3.3 after unreliability with apps in IOS11 Beta, and guess what, it would not restore properly either, even following meticulously the Apple guidance. So several hours of restoring apps and settings was no fun.

I mean who needs an animated turd that mimicks your facial expressions- really? Never mind gimmicks you will never use, let's get the basics working first please.

After using iTunes for around 5 months now, I am very confused at how a piece of software used by millions over many years, that makes A LOT of money - can be SO BAD!

It is not intuitive, it always seems to have a glitch here and there -that are never addressed and the number 1. reason why I think iTunes is so bad, is the **** user interface and navigation!

It really makes you wonder...is it on purpose?

I don't know if iTunes software differs from Windows to OS, but let me tell you. I use iTunes/Apple music on two laptops running Windows 7 pro, and two laptops running Windows 10, I also have it installed on my HTC phone and I can confirm that the software is the same!. ...terrible interface, annoying navigation and just pathetic really... it looks worse than it did 5 years ago! ...now how on earth can that be?

- I am with EE mobile here in the UK, so when my free 6 months are up... I AM OFF! ...even though EE have agreed to cover the data that I use for downloading and streaming with iTunes..so it won't effect my allowance - great deal, but I ain't sticking around with software that bad!

svissloki wrote:

After using iTunes for around 5 months now, I am very confused at how a piece of software used by millions over many years, that makes A LOT of money - can be SO BAD!

I think you have two choices.

Either -

Provide some detail of the nature of your problem (preferably by starting your own discussion, which will be less cluttered than this one), and see if anyone can offer any help

or

say goodbye to us and (if I have understood you correctly) to EE as well. Poor old EE, what have they done to you?

Your choice.

Note that I provided user hedwind advice on how to overcome the issue he (or she) had incorrectly assigned as Apple's fault. Hedwind never responded, which is unfortunate, especially as his (or her) feedback could have helped other people (such as yourself) to see that problems can be overcome.

Note also (from my previous post), that (should you be thinking otherwise), I do not think Apple is perfect. But I do know that experienced Apple users can help those who are new to Apple.

I'm also wondering why iTunes is so terrible these days. It was far more stable with a way better and simpler interface 15 years ago. Bring me back that iTunes. I had to reinstall the drivers just to get my iPhone X to connect so I could restore it.

Oh, and Apple, please stop making us pay $1000+ for phones that cost $50 to manufacture that are terribly designed and also don't have a stable operating system. It's like Apple doesn't even test anything anymore and like they're running on a team of only 5 developers. Sheesh. I'm a software engineer and your products are garbage... but I'm already in your ecosystem so I'm stuck until something comes along that can pull me out - I'd give it 5 years max, you guys aren't doing anything innovative or worthwhile anyways.

Boolad wrote:

Oh, and Apple, please stop making us pay $1000+ for phones that cost $50 to manufacture that are terribly designed and also don't have a stable operating system.

Who precisely is making you pay $1,000 for a phone? It was your choice to pay that price, no one made you.

And it appears you have paid that much since you state:

Boolad wrote:

I had to reinstall the drivers just to get my iPhone X to connect so I could restore it.

... and that must have been recently too.

Before you think I'm simply defending Apple, I too, like many of the experienced contributors here, have my own gripes with iTunes and in my case, with my iPod Touch. But the purpose of this community is to help users get the best from their product. Your post does nothing to assist that aim.

For starters, I mentioned reinstalling the drivers as a solution to an issue where iTunes doesn't acknowledge your device, which wasn't previously mentioned on this thread - it's an iTunes issue and one of the many reasons iTunes is so terrible. Many of the other replies don't mention any solutions, just more complaints and issues.

Second, have you seen the other rants on this thread? You felt compelled to respond specifically to just this one?

And finally, ummmm how is your post helpful? I'm aware that I choose to pay that much - are you aware that I'm allowed to complain about it? I bet this isn't the first time you've felt obligated to up your post count with a bogus reply like this.

Boolad wrote:

...have you seen the other rants on this thread?

... are you aware that I'm allowed to complain about it?

Not if it's a rant you're not. It's specifically forbidden in the Terms Of Use that you signed up to.

UPDATE: My free 6 months via my EE account ( all data allowance was covered by EE also! ) - you would think this is a pretty sweet deal.

Here is the thing, I found the Windows version of iTunes to be awkward, interface horrible, it was not intuitive - it was downright annoying!

I was running it on two laptops and an android phone... and my overall review is 'crap'. It was more of a hassle than anything. It was confusing and annoying to use. If I 'disliked' a song, it would still go ahead and play it!

When using the apple music app on my android device in public, it was slow, unresponsive and when I asked it to download an album on my superfast EE connection - it only downloaded parts of the album!

What a bother and nonsense! ...I have removed iTunes from all my devices now and cancelled my free trial.

I will be looking for another music provider now. I am really surprised that Apple allows such shoddy design and coding for their iTunes program ... I think it must be an Apple/Microsoft thing... these rival companies are always using discreet ways to make each others software look bad... while the end user and consumer has to suffer.

****** city.

See Re: my itunes will sync music but wont download it to my phone.

tt2

I am in iTunes **** again. I cannot figure it out.

I do not want to ever upgrade once I have figured out how to use it. But now Apple just upgrades without my permission. I am in retirement and have no time or interest in learning and re-learning.

It's not fair. I have been responsible for Apple having hundreds of thousands of dollars, some from my own pocket and so much from the schools I made purchase for.

I'm looking for another music player. Now I don't ever use iTunes for movies ~ those I just have in my own fie and play off Quicktime Player. I wish I could do the same for my music and dump iTunes altogether.

Mindzeebeez wrote:

It has downloaded update after update over the past six months. This alone is very irritating.

I purchased an iPhone because Blackberry has stopped making phones with proper keyboards.

It took three tries to even connect the iPhone to iTunes.

Then it tried to synch my music collection.

It continually froze and hung up and had to restart the synch.

This took about three times longer than necessary.

Why can Apple not make a stable version of iTunes that actually works?

Here is my $0.02 worth. Apple hates iTunes and have migrated all functionality to iOS, except for ONE feature, managing songs you've ripped from CDs. Now Apple can't just dump iTunes because too many people would be upset, but Apple REALLY wants you to use Apple Music or pay them for songs you already have on CD. Hence, the have zero incentive to fix the numerous problems with the software. Sadly, for me it's working. I'm about ready to give up on the songs I've ripped from CDs and just purchase them from the iTunes store or just subscribe to Apple Music. Every time I sync to iTunes there is a new problem, usually taking hours to fix. The biggest issue I have is when I buy songs on my iPhone, assign them to a playlist, and then watch them disappear when I sync with my PC. This problem has been going on for years, with no fix in sight. I do "feel your pain".

Ever tried another OS, than the worst one ever developed (Windows).