Plantronics USB Headset Stutters After Upgrading to 10.12.4

You skipped one step, before executing the command in terminal you need to Disable SIP in the system disk.

To do that just restart you mac and hold cmd + R to enter in recovery mode.

Now from there open utilities menu and start the terminal. Execute this command: "csrutil disable"

Now again restart the mac normally, login to your user and try again with sudo infront of it.

SIP status: disabled

I try to perform command

sudo mv /Users/Username/Downloads/AppleUSBAudio.kext /System/Library/Extensions/

but I get:

mv: rename /Users/UserName/Downloads/AppleUSBAudio.kext to /System/Library/Extensions/AppleUSBAudio.kext: Directory not empty

Try removing the old extension first, you can do that from the Finder, it will ask you to authenticate of course.

If you want to do it from the command line:

sudo rm -R /System/Library/Extensions/AppleUSBAudio.kext

I think the permissions need to be rwxr-xr-x (755 in octal) and owner should be root:wheel.

You can correct this with chmod and chown, but I think it is easier to just install the .kext from the update package using Pacifist with admin privileges and it will take care of everything.

If the .kext has the quarantine flag set up since it was downloaded from internet, that needs to be cleared as well with

xattr -d com.apple.quarantine /System/Library/Extensions/AppleUSBAudio.kext

Thank you so much, it works now.

I removed quarantine flag and changed owner and group for AppleUSBAudio.kext, but it didn't help anyway.

Then I used Pacifist for replacing AppleUSBAudio.kext and now my headset MS LifeChat-6000 works fine!

Thanks for the prompt, I have a USB hub with Ethernet for my MacBook Air sitting on the desk, didn't think of trying it but it solves the problem, for now.

This really is pretty poor from Apple and needs an urgent fix, this renders all Macs useless for VOIP.

Interestingly I have a Jabra USB speakerphone which works normally, don't know why.

Good grief, thank you! I have done just about everything but sacrifice a chicken to get one of my four DSP400 microphones to work, and your idea is the only one that works. Thank you, thank you, and one chicken thanks you.

Same issue with the Microsoft Lifechat LX-6000.

Some issue with MacBook Pro Retina 13" (Late 2013).

I have the same issue with Logitech h340 USB headset.

And I am on an early 2015 MacBook Pro Retina, 13" also.

Same issue with Logitech H340, but when I connect an Avaya USB headset it works fine.

Problem is with certain USB headsets only.

BR

Shailesh

I have the same problem only after the update. Apple screwed us over and is refusing to fix the problem it seems.

Same problem with Plantronics A622 USB headset😟

I tried a variety of solutions - including working with Apple support - only a rollback to 10.12.3 fixed it...

Same issue with Logitech H340 USB Headset after upgrading to 10.12.4.