iPhone 7, 3rd party lightning-to-headphone adapter stops working with iOS 10.3

I updated the iOS on my iPhone 7 from 10.2.1 to 10.3 this morning. Since that time, the 3rd party Lightning-to-headphone jack adapter I have - which worked just fine before the update - now eventually stops working with a message that "This accessory is not supported by this iPhone." I might get 5-10 minutes of listening before this happens, and I can only recover by restarting the phone. I suspect that there are tighter controls built into the new iOS that limits which accessories can be used (it would be in Apple's financial benefit to do so, so why not?). Just wanted to see if anyone else has run into this and/or if anyone knows of any workarounds. I have an iPad mini running 10.2.1, and I can use this same adapter without issue indefinitely. So, the iOS update definitely has something to do with this change. Thanks all in advance for your help and attention.

Posted on Mar 28, 2017 12:55 PM

Reply
37 replies

Oct 28, 2017 8:29 AM in response to Litenkuling

Litenkuling wrote:


I think I need to buy something else than an iPhone next time! That will solve my problem!


You should certainly buy whichever phone you feel best meets your needs.


Otherwise, options for resolving the issue include:


Buy an MFi-certified adapter for your iPhone.


Use Bluetooth headphones instead of wired headphones.

Jan 29, 2018 4:54 AM in response to ATV244

I also observed same issue with the Iphone 7 plus under IOS11. However, there is an alternative solution apart from restarting the phone once it issues the warning of incompatibility. You can try unplugging and then plugging again the Lightning-to-3.5mm adapter instead of restarting phone and it works fine. Though a very inconvenient and impractical solution, also prone to damage the lightening connector after excessive use 😟

Nov 22, 2017 11:19 PM in response to ATV244

I've been an andriod and pc user forever. Until 13 days ago I had never owned any apple product. I know how proprietary Apple is about their systems. I like the pc world because it's wide open, anyone can make a product and it works on everyone's system. 13 Days ago my android quit. It overheated. So I went to best buy and decided to give Apple a try. I came home with the Iphone 8 and fell in love with it. I immediately lost the headphone adapter so I can't connect my phone to my stereo in my truck. No problem, I thought, I'll just hop over to Amazon and order a new one. Sure enough, there are plenty on Amazon and I found a good deal . Two for 18 bucks and I can charge my phone while using the headphone jack. Today my cords showed up! I plugged it into my phone, plugged my oxtail in to the cord and started to listen to pandora on my car stereo. Yay! It worked! and then it stopped. With a message on my phone that said, "This accessory is not supported by this iPhone". I listened to Pink Floyd for roughly 1 1/2 minutes before the message appeared. So my fears of Apple's insistence that only 'Their' products be used has come true. So this weekend, I will, with a heavy heart, be taking the phone back to Best Buy and exchanging it for the S8 and freedom. I was so impressed by this phone that I was going to buy an iPad this black friday. But I'm going to get a surface pro instead. Thanks, but no thanks Apple.

Mar 28, 2017 4:23 PM in response to ATV244

Hi


When using electronic accessories with your iPhone, Apple advises ensuring that they are either genuine Apple products or that they have been certified as Made for iPhone under the MFi program.


Certified items come with the "Made for iPhone" logo on them and/or on their packaging.


User uploaded file


Using uncertified or counterfeit accessories may damage your iPhone and/or adversely affect operation.


More information:

About iPhone, iPad, and iPod accessories - Apple Support

Mar 28, 2017 4:26 PM in response to Jonathan UK

Hmmm, I checked the order from Amazon, and the cable manufacturer claims compatibility with many versions of the iPhone. But I'm not seeing the MFi-specific certification or logo. Guess that would explain it, ultimately. It worked without issue before, just surprised me that it would suddenly stop. But completely understandable. Thanks!!

Apr 3, 2017 11:18 PM in response to Jonathan UK

This move from Apple is not well thought out and will ultimately hurt Apple in my opinion. Do they not realize how many people bought third party Lightning accessories that provide a function that many times Apple doesn't even offer OEM, nor those with MFi certified accessories even provide?


Seems pretty dumb to **** off a bunch of loyal Apple users by deactivating what otherwise worked fine and provided flexibility in functionality.


I used a third-party Lightning to aux analog audio with charging capability in my commute car that worked flawlessly. Now I'm stuck to spend $40 for a Belkin dongle that hardly has stellar reviews, have to use an additional Lightning to analog adapter, and burns another hole in my pocket.

Apr 5, 2017 8:15 AM in response to ATV244

Yep I was very happy using my SMSL m6 dac to listen to music at my office. I was using an inexpensive lightning otg cable. Now after a few seconds I get the device not supported error. This seems like a pretty bad way to treat loyal customers, if ios updates are going to break things we have no choice but not to update our devices leaving them with unpatched security issues.

Apr 30, 2017 6:02 PM in response to ATV244

I have the exact problem. The only difference is I never had the chance to try it in previous versions of iOS. I just received my 3rd party aux-to-lightning. Same problem, listening for a short period, and then the error happens.


In other words, your post helped me identify if it was a hardware problem or software. It's clear now. So what do we do?

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iPhone 7, 3rd party lightning-to-headphone adapter stops working with iOS 10.3

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