Apple TV switching itself on

Feedback from my testing... It helped to upgrade my Airparrot. The developer had released a new version specificly mentioning support for TVos 10.2.

MY next challenge seems to be my two Western Digital My Cloud NAS. When they wake up, they also turn one of my AppleTV 4 on. Still no clue what to do with them....

Hi claustigerdyr. Another user said that turning off iTunes and Media Server programs on his WD NAS helped him. I don't know if it was necessary to stop them both, but you should see what servers you're running on the NAS. Do you know whether the Apple TV wakeup they cause triggers the AirPlay Device Requirements message?

you are correct j-Braun! 😮

Hit SLEEP on my ATV 10.2 and yank the hdmi out the second the light goes out...

and my LGTV fails to turn off and displays NO SIGNAL

but my Apple TV stays OFF! 🙂

and when i reconnect the hdmi it remains off until manually turned back on.

so it appears to be nothing network related and something to do with the HDMI cable rewaking before the TV has had time to execute its shutdown command

...still wasn't happening before 10.2,

so need that patch please Apple!

Same here. I'm using a WD "My Cloud" NAS and had the Media server app turned on. I turned the app off and it has resolved the issue. The next question is, what must be done in order to use my WD NAS as a media server again?

If you are using ethernet, try using wifi. I have a 'MyCloud' and had this problem with ethernet, moving to wifi stopped it. Of course it depends on your wifi being fast enough to cope with the streaming. If not tried turning the media server off but it's likely that was the issue.

Hi Roger Wilmut1. Just to clarify, the WD MyCloud uses a Twonky media server, which scans the network looking for possible receivers. This populates the receivers list, which you can view in the media server menus. This scan apparently tries to open a connection to a port on Apple TV, which now causes it to wake up and display the Device Requirements message. Your solution, moving the Apple TV to WiFi, has apparently blocked the scan, at least on your network.

Interestingly I didn't see that message when it was switching itself on while on ethernet, it just kept coming back on. When I moved to wifi I saw that message but it was just the once, it's not happened since. However AFAIK the MyCloud is the only thing I have liable to cause this wake-up (even when it's asleep itself, or at least the disk spun down). Fortunately the performance with wifi is fine.

Right. You only see the message if the TV is on at the time. The message times out after several seconds, so it's easy to overlook. Now that Apple TV is on WiFi, it sounds like MyCloud has satisfied itself with one connection, so it has stopped repetitive scans. I wonder if this fix would help other MyCloud users?

We have seen people who are using wifi complaining of this, so it looks like every case being different. As it wasn't doing it before the update it must be basically something in the ATV which Apple would be able to sort out. We can only hope.

I've never experienced this issue with my Apple TV (4thG with latest update) until:

- I connected it to my wireless network. I needed to enable wireless because remote apps doesn't detected my devices (Apple Watch, iPhone or iPad) under an Ethernet connection.

- I installed Apple TV app in my iPhone to test connectivity.

The issue magically disappeared by simply deleting my iPhone from authorized devices in Apple TV and connecting it again to ethernet network.

My conclusion is that Apple TV connectivity has some kind of bug that doesn't seems to be related to Android or airplay (I've been using it without problems), but with networking. It is absolutely weird that Ethernet connectivity doesn't work properly.

Hope this help.

(English is not my native language, excuse me)

I am facing the same issue.

I think it might be because I had "Automatic App update" and "Automatic App. install" switched ON and due to this whenever a new update is available Apple server sends it to my Apple TV which wakes up, waking up my TV as well, to install the update. 😟

Thanks Diana. Yes, one of the NAS had a Media Server running that triggered AirPlay Device Requirements msg. After disabling the Media Server on my WD NAS my AppleTV 4 behaves well again!

I doubt you can downgrade it anyway. You could send feedback to Apple at http://apple.com/feedback and hope that eventually they will deal with this.

Hi j-braun. Your problem may not be the same as the random waking up problem. You might follow this thread, link: Apple TV (4th gen.) won't turn off; light stays on of people who share it.

Hi Loco. Let Apple know by reporting at this link: https://www.apple.com/feedback/appletv.html. And you could ask WD to revise their software to stop scanning the network inappropriately.