iPhone 6 screen freezes after iOS 10.3.1 update

Hi there!

Had the same problem, getting worse from day to day, but it looks like an issue with TouchID and/or Passcode!

I use TouchID to unlock the iPhone and the Passcode (4 Digits).

Yesterday i disabled both: Settings ==> TouchID & Passcode ==> entering 4 Digits ==> iPhone Unlock slider to off ==> Turn Passcode Off

Now almost every tap on the screen resulted in screen freeze (a real nightmare!), but i was able to go to Settings ==> TouchID & Passcode again and turned the Passcode on. Now i had to enter 6 Digits(!!) for a new passcode.

I deleted the finger prints, made new ones, and turned TouchID to on again.

Since then not a single freeze!

I had the same issue with my iPhone 6. Then I took it to the Apple store and found out it was a known hardware issue with the screen and happens a lot with iPhone 6 and 6 Plus. Apple happily replaced my phone with a brand new one for the price of a screen which was $129. I am happy with the new phone now.

Hello there I had the same issue with iPhone 6s plus overheating and screen becoming unresponsive and phone starting to type and opening applications and emails by itself. Very frustrating and annoying. Did a complete reset and set as new phone as well as use a backup w/o any improvement; I also went to apple who ran diagnostics and didn't find anything wrong with the phone and recommended upgrading to new phone. I started to notice some faint small light grey squares along the top of the screen and decided to bite the bullet and replaced my screen. I did this about 2 weeks ago and have not had any issues since then. I believe that touch disease is also occurring on iPhone 6s plus despite the re-positioning of the touch ic chips.

Hello there, when I mentioned before that ghost typing issue was resolved after replacing the screen I was referring to the iPhone 6s Plus which had the touch IC chips removed from the back of the mainboard and placed in the screen itself. I replaced my screen a few weeks back now and have not had any issues with ghost typing or screen becoming unresponsive since then. Hope this helps. Definitively a cheaper option to buying a new phone.

I hope you have a backup in iTunes. I did a DFU reset, upgraded to the released version of iOS11. Tested the screen for hours. Then I did a restore from backup with no apps. Seems to be working after 6 hours of fail first.

I'm doing a restore now, to see if it works. I shall update.

Apple does not only replace the screen but replace the iphone with a new one. After replaced a new iphone 6plus, the issue was gone for me.

I am not sure if you just replace the screen, whether the issue will be fixed.

I did a full delete and reset on my phone and restore back up.. so far no screen freeze now, i will update if the problem comes back

Try doing a backup and then doing a DFU reset.

Apple has just release the update 11.0.3 that might fix the issue with non-genuine replacement displays.

I will try to update on my iphone 6 and keep you posted!

I have a 6s and it often freezes on the native system apps too. I don't think that any of the later models are going to be immune to this. I can attest that older apps are often the culprit to stability and battery issues when new major iOS revisions are deployed. However, a new bug i noticed today was after using the official Reddit app, the system did not fade to black/screensaver and was on all night and ran the battery down for me (noticed this at 6:30 am, it was still on the Front Page- phone died 20 minutes later). The Reddit app was just updated a few days ago after the iOS11 version came out.

Freezes on the 6s that I have encountered are mostly native app related:
Email: native email client- freezes when trying to open, swipe to delete, or moving between folders- it's not a waiting on the network freeze, the whole screen and home button is unresponsive. Occurrence 20-30%

Photos: I do not open the photos folder very often, but after 11.0.3, it now takes me 1-3 tries to get it to open. Same issue when trying to add a photo within text message. Occurrence 30%

Messages: tapping the icon to launch the text messages does not always respond. Other times when it does respond, it loads a white screen with grey circles on the left (the contact initials/image). This is occurring frequently, 30%

Logging on to the device: most of the time the finger print reader activates, but other times when inputting the number code, the system freezes after the last digit. So there is a 3-5 second black/grey screen before you move to the home screen. Not a deal killer but more of the same issue.

Note: iPhone 6s, 16Gb (6Gb free space), iOS 11.0.3

Device was purchased new, not a refurbish and has never had a replacement part

I backup and restore to factory defaults after each major iOS revision, which I've found is the only way to keep the device in good running shape. I backed up/restored after iOS11, but do not usually have to do this after each patch update.

Apple guys: Something's not right with this one guys, there's a lot of unresponsive UI issues here.

Yes. My screen locking was so bad yesterday that I wiped my phone and then discovered iOS11 was available. I immediately updated. It cleared the issue for me. Good luck.

I updated my ios to iso11 and screen freeze issue has gone

I also upgraded to ios11 this morning and since then its been working without a single freeze.

So it turns out to be Apple s/w issue then why the heck Apple has been saying its not their issue but the phone-drop issue.

Moreover they were recommending to change the screen for $149. Whoever had changed their screen as a solution for this freeze issue should ask for the refund.

This headache issue(software issue) happened after iOS10.2, there is no way to solve it except to replace it with a new phone.I am the one of the users that changed the screen. I am pretty sure Apple will never to offer any refund for the issue even it is their software issue.

Another similar headache issue(hardware issue) on iphone6 and iphone 6s is iphone 6/6s unexpected shutdown. But Apple only offer recall for iphone6s without iphone6.

Maybe iPhone 6 is too old and it is out of their warranty policy.

Same issue. iPhone 6 Plus. Touch screen freezes, or is extremely slow or delayed, until I put it to sleep and wake it back up. Started with the referenced update. Gets worse weekly.

Home button and volume buttons unaffected.