iPhone 6 screen freezes after iOS 10.3.1 update

Hi there!

Had the same problem, getting worse from day to day, but it looks like an issue with TouchID and/or Passcode!

I use TouchID to unlock the iPhone and the Passcode (4 Digits).

Yesterday i disabled both: Settings ==> TouchID & Passcode ==> entering 4 Digits ==> iPhone Unlock slider to off ==> Turn Passcode Off

Now almost every tap on the screen resulted in screen freeze (a real nightmare!), but i was able to go to Settings ==> TouchID & Passcode again and turned the Passcode on. Now i had to enter 6 Digits(!!) for a new passcode.

I deleted the finger prints, made new ones, and turned TouchID to on again.

Since then not a single freeze!

I had the same issue with my iPhone 6. Then I took it to the Apple store and found out it was a known hardware issue with the screen and happens a lot with iPhone 6 and 6 Plus. Apple happily replaced my phone with a brand new one for the price of a screen which was $129. I am happy with the new phone now.

Hello there I had the same issue with iPhone 6s plus overheating and screen becoming unresponsive and phone starting to type and opening applications and emails by itself. Very frustrating and annoying. Did a complete reset and set as new phone as well as use a backup w/o any improvement; I also went to apple who ran diagnostics and didn't find anything wrong with the phone and recommended upgrading to new phone. I started to notice some faint small light grey squares along the top of the screen and decided to bite the bullet and replaced my screen. I did this about 2 weeks ago and have not had any issues since then. I believe that touch disease is also occurring on iPhone 6s plus despite the re-positioning of the touch ic chips.

Hello there, when I mentioned before that ghost typing issue was resolved after replacing the screen I was referring to the iPhone 6s Plus which had the touch IC chips removed from the back of the mainboard and placed in the screen itself. I replaced my screen a few weeks back now and have not had any issues with ghost typing or screen becoming unresponsive since then. Hope this helps. Definitively a cheaper option to buying a new phone.

I hope you have a backup in iTunes. I did a DFU reset, upgraded to the released version of iOS11. Tested the screen for hours. Then I did a restore from backup with no apps. Seems to be working after 6 hours of fail first.

I'm doing a restore now, to see if it works. I shall update.

Apple does not only replace the screen but replace the iphone with a new one. After replaced a new iphone 6plus, the issue was gone for me.

I am not sure if you just replace the screen, whether the issue will be fixed.

I did a full delete and reset on my phone and restore back up.. so far no screen freeze now, i will update if the problem comes back

Try doing a backup and then doing a DFU reset.

Yes. My screen locking was so bad yesterday that I wiped my phone and then discovered iOS11 was available. I immediately updated. It cleared the issue for me. Good luck.

I updated my ios to iso11 and screen freeze issue has gone

I also upgraded to ios11 this morning and since then its been working without a single freeze.

So it turns out to be Apple s/w issue then why the heck Apple has been saying its not their issue but the phone-drop issue.

Moreover they were recommending to change the screen for $149. Whoever had changed their screen as a solution for this freeze issue should ask for the refund.

This headache issue(software issue) happened after iOS10.2, there is no way to solve it except to replace it with a new phone.I am the one of the users that changed the screen. I am pretty sure Apple will never to offer any refund for the issue even it is their software issue.

Another similar headache issue(hardware issue) on iphone6 and iphone 6s is iphone 6/6s unexpected shutdown. But Apple only offer recall for iphone6s without iphone6.

Maybe iPhone 6 is too old and it is out of their warranty policy.

Same issue. iPhone 6 Plus. Touch screen freezes, or is extremely slow or delayed, until I put it to sleep and wake it back up. Started with the referenced update. Gets worse weekly.

Home button and volume buttons unaffected.

I'm using iPhone 6 on IOS 10.3.3, I suffer the same problem too. screen freezes a few times everyday.

Have to lock and unlock the screen to unfreeze the screen. Sometimes it becomes too laggy and I had no choice but to do a hard reboot and the same problem again and again..

I'd like to think it's the IOS problem

Ok so having spent another hour of my life on chat with another halfwit of an advisor, having reviewed data logs from the phone they are saying that iOS 11 will fix the issue.

I was wondering if anyone had already done this with any results to share? Thanks.